Dixons Estate Agents Erdington Sales reviews in Birmingham

★★★★★ 5/5

Google

I recently purchased my property through Dixons Erdington and had a very positive experience throughout the process. I would especially like to thank Sarah and Louise for all their help and support. The process had a few hurdles along the way, particularly with my mortgage, but Sarah and Louise were incredibly patient, professional, and supportive from start to finish. They kept me informed, reassured me when things became stressful, and worked hard to keep everything moving forward. Thanks to their dedication and persistence, we were able to get everything completed in the end. I really appreciate the effort they both put in and the way they handled the whole process. I would highly recommend the team at Dixons Erdington, and a big thank you again to Sarah and Louise for helping me secure my new home.

Anser · 17 March 2026

★★★★★ 5/5

Google

We had a fantastic experience with Dixons Estate Agents in Erdington, especially Sarah and Louise. As first-time buyers, the whole process could have been quite stressful, but they made it genuinely enjoyable for us. They were incredibly helpful, responsive, and always quick to act whenever something needed doing. Sarah and Louise kept us regularly updated and constantly reviewed the progress of our purchase, which gave us a lot of reassurance throughout the process. Their dedication, communication, and personal approach really stood out. It felt like we had a team who genuinely cared about helping us get into our first home. If you're looking for an estate agent with a dedicated and supportive team to guide you through buying a house, I would definitely recommend Dixons. Many thanks again to Sarah and Louise for all your help!

Adam · 17 March 2026

★★★★★ 5/5

Google

Just exhanged on our first home, we await completion at the end of this month and are very excited. Moving house has been a stressful process altogether. But, Thanks to Alison who helped get our offer acceppted and Sarah who was our key person. Sarah was great with communcating with us and reasuring us, when we needed it the most. I would highly recomend dixons to anyone! Thank you both for all your help and see you soon to collect the keys!

Sumayyah · 17 March 2026

★★★★★ 5/5

Google

I had an excellent experience working with Sahar from Dixons. As a first-time buyer, I really struggled to find the right property, but she guided me with great options and expert advice from the very beginning. Her support throughout the entire mortgage process was outstanding, always responsive, helpful, and professional at every stage. Thanks to her dedication, I’m now a proud landlord. Highly recommend Sahar to anyone looking for a reliable and supportive mortgage advisor!

Sreeson · 10 April 2026

★★★★★ 5/5

Google

I had an amazing experience with Dixons Estate Agents thanks to Sarah. She was incredibly helpful from start to finish and played a huge role in helping me secure my property. She answered all my questions clearly and promptly, and she kept me fully updated every step of the way, right up until completion day. Sarah’s professionalism, communication, and genuine care made the whole process smooth and stress free. Thank you so much for all your support I highly recommend Sarah and the team at Dixons!

Neelam · 23 November 2025

★★★★★ 5/5

Google

Sahar was my mortgage advisor. I can’t recommend her enough! She helped me so much. From start till end she answered any questions I had. She gave me all advise I needed. I got a really good rate for my mortgage. Cheapest mortgage rates out there. But honestly she made my dream come true. I can’t thank her enough. I didn’t feel rushed at all, I always felt comfortable.

Fiaza · 17 February 2026

★★★★★ 5/5

Google

A+++++ service, cant thank Sarah,Charlotte and the team highly enough for how they looked after my father and his house sale. They went above and beyond and nothing was to much trouble. They sat there taking all the time in the world to go through the paperwork with my dad, and was always there to answer any questions that arose. A very attentive, caring a friendly team, even to the point of phoning my father after he had a fall to see how he was. You will be 100% in the best hands if choosing to buy or sell through dixons especially with the team they have.

Steven · 8 October 2025

★★★★★ 5/5

Google

Very impressed and grateful for the service provided by Dixons Erdington. Sarah and the team were excellent at every stage of the process. Even when matters became protracted, they didn't let up in chasing solicitors and kept us fully informed, sometimes daily. I would not hesitate to recommend Dixons to others in the knowledge you'd be in safe hands.

Michael · 17 March 2026

★★★★★ 5/5

Google

Sufyan was our estate agent who helped me and my partner find our family home, he was so understanding about our situation and made the process so easy. I don’t think we could thank him and the dioxins team enough for making our move smooth and possible! If you are looking to move sufyan is amazing and very clear, definitely deserves to be higher up. Thank you sufyan x

Hannah · 23 November 2025

★★★★★ 5/5

Google

So we decided to sell our house with Dixions Erdington and must say that Sarah and the team were excellent. We did have some bumps in the road but we all pushed and finally sold the house starting our new future. so if you are looking to sell they come highly recommended....

Terry · 17 March 2026

★★★★★ 5/5

Google

We had an excellent experience working with Sarah, Charlotte and the team from Dixons Erdington. From start to finish, they were professional,knowledgeable and very supportive. Many thanks for all their hard work. We won’t hesitate to recommend them to anyone looking for a reliable and dedicated estate agent.

Carolyn · 17 March 2026

★★★★★ 1/5

Trustpilot

Unprofessional

Agent delayed viewing booking by 10 minutes, then proceeded to be another 25 mins late. Unresponsive over texts, didn't introduce themselves and even had to have my appointment with another potential tenant at the same time due to delays. I found this absolutely unprofessional as they should have at least had the courtesy to do this 1-1. They did not have enough information about the property and felt very rushed to leave. Property was also not cleaned before the viewings, very off-putting state unlike as shown in listing photos.

Hannah · 12 March 2026

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID

AVOID AVOID AVOID! The viewing with Hannah was fine and she was lovely. But after paying the deposits, first month's rent in advance and getting the keys it had all gone wrong. The boiler broke, the landlord left his belongings behind and is using the space i pay rent for for his car, then i find out my balcony has to be ripped up because of a leak into the apartment below. Raised multiple times with Jess and keep getting ignored. I have my own property to let out, which they know about, and there is no way I will let these cowboys manage it for me because the way they treat tenants is disgusting!

Emma · 6 February 2026

★★★★★ 1/5

Trustpilot

Hannah is the most disgusting person…

Hannah is the most disgusting person ever, I'm actually regretting giving her a good review, she has stolen my money and blamed me for not meeting certain requirements after i provided everything she needed, if certain requirements weren’t met then no problem, give me back my money and ill look elsewhere, dixons is trash and the service is trash, wouldn’t recommend it to anyone, they will steal your money and blame u for it,

Mohammed · 20 March 2026

★★★★★ 5/5

Google

We are first time buyers and we had an amazing experience with our mortgage advisor Sahar. From the beginning of the process up until the end she was very helpful and supportive. Sahar communicated clearly and efficiently with us and kept us in the loop with all updates and progress. We definitely recommend Sahar as a mortgage advisor as she is professional, reliable and efficient. Thank you Sahar for everything you have done for us!

Naimah · 17 February 2026

★★★★★ 5/5

Google

Sufyan was such a big help! His knowledge and the way he explained everything made a huge difference for me and really helped me feel at ease. You can tell he knows his stuff, and that made the whole process so much smoother. Honestly couldn’t recommend Sufyan enough, especially at the Dixons Erdington branch!

Luqman · 3 November 2025

★★★★★ 5/5

Google

Amazing service from the whole team at Dixon Estate Agents. Everyone was friendly and professional, making the moving process smooth and stress-free. Special thanks to Sufyan and Shaina for their patience, constant support and fast responses, they really made a difference. I’m so grateful and would highly recommend Dixon to anyone looking to rent!

Maria · 1 October 2025

★★★★★ 5/5

Google

I had a really good experience with purchasing a property through Dixons. Asad has been really helpful throughout the whole process and made it really easy for us to get a mortgage. I would recommend him and the whole Dixons team when it comes to purchasing a new property.

Mo · 21 November 2025

★★★★★ 5/5

Google

I had a great experience with Dixons Sales & Lettings in Erdington. Shay was really helpful getting me registered and booked in for a viewing- she was friendly, informative, and made the whole process super easy. Definitely recommend speaking with her if you’re looking for a property in the area!

Lexy · 3 November 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Dixon Property Agent while relocating from London to Birmingham, and I couldn't be more satisfied with the service I received. From start to finish, the experience was nothing short of exceptional. The team at Dixon, particularly Tayneil and Reza, went above and beyond to assist me in finding the perfect property. Their professionalism and dedication were evident throughout the entire process. They were always available to answer my questions and provided valuable insights that made my decision-making much easier. What impressed me the most was their willingness to accommodate my needs and preferences. They truly listened and tailored their services accordingly, which made me feel valued as a client. The transition from London to Birmingham can be daunting, but their support made it seamless and stress-free. I highly recommend Dixon Property Agent to anyone looking for a reliable and efficient property service. Their commitment to customer satisfaction is commendable, and I am genuinely grateful for all their hard work. Thank you, Tayneil and Raza, for making my move a positive experience!

Abdullah · 24 September 2024

★★★★★ 5/5

Google

I had an amazing experience at the Dixons Erdington branch, thanks to Sufyan. From the moment we arrived, he acknowledged the nerves both me and my partner were feeling and took the time to thoroughly reassure us. He explained the entire …

Shabbz · 17 November 2025

★★★★★ 5/5

Google

Been communicating with Shay from the start and she is amazing! She helped throughout my flat transfer and settling in making the process smoother. Thanks Shay and Team.

Jerwin · 17 March 2026

★★★★★ 5/5

Google

Shay, you’re so amazing, you made me very comfortable despite my lots of questions. Zach, you told me that my reward is in heaven, you made it possible indeed, your reward is also in heaven. Raza, you made it very easy for me though I thought it would be tough. For Dixons, your seamless approach was awesome, very fast and straight to the point. I had the gift as well, it’s POWERFUL 🫶🫶🫶👊👊🤣🤣

Mental · 27 March 2026

★★★★★ 5/5

Google

Dixons - Erdington Dixons - Erdington Branch - my brother and I sold our late parents property through Dixons Erdington. Charlotte Rose is a magician! Charlotte was superb from the outset with open and honest discussions about the property and excellent advice to sell the property via the Modern Auction Method. Charlotte had developers/buyers on her books who didn’t waste time. They visited the house and confirmed the same afternoon that they wanted to buy the house. A stress-free sale with no fuss and no mess. Also, Charlotte was very supportive, caring and assisted with arranging ID checks and documentation for my brother. Charlotte, again, turned into a magician by having a stunning flat on her books which was perfect for my brother and she negotiated a great price. The whole team at the Erdington Branch were approachable as well as completely professional - I would totally 100% recommend the team in Erdington. Thanks so much. Date of experience: 22 May 2024

Rachel · 26 June 2024