Dixons Estate Agents Erdington Sales reviews in Birmingham

★★★★★ 5/5

Google

I had an amazing experience at the Dixons Erdington branch, thanks to Sufyan. From the moment we arrived, he acknowledged the nerves both me and my partner were feeling and took the time to thoroughly reassure us. He explained the entire …

Shabbz · 17 November 2025

★★★★★ 5/5

Google

Been communicating with Shay from the start and she is amazing! She helped throughout my flat transfer and settling in making the process smoother. Thanks Shay and Team.

Jerwin · 17 March 2026

★★★★★ 5/5

Google

Shay, you’re so amazing, you made me very comfortable despite my lots of questions. Zach, you told me that my reward is in heaven, you made it possible indeed, your reward is also in heaven. Raza, you made it very easy for me though I thought it would be tough. For Dixons, your seamless approach was awesome, very fast and straight to the point. I had the gift as well, it’s POWERFUL 🫶🫶🫶👊👊🤣🤣

Mental · 27 March 2026

★★★★★ 5/5

Google

Dixons - Erdington Dixons - Erdington Branch - my brother and I sold our late parents property through Dixons Erdington. Charlotte Rose is a magician! Charlotte was superb from the outset with open and honest discussions about the property and excellent advice to sell the property via the Modern Auction Method. Charlotte had developers/buyers on her books who didn’t waste time. They visited the house and confirmed the same afternoon that they wanted to buy the house. A stress-free sale with no fuss and no mess. Also, Charlotte was very supportive, caring and assisted with arranging ID checks and documentation for my brother. Charlotte, again, turned into a magician by having a stunning flat on her books which was perfect for my brother and she negotiated a great price. The whole team at the Erdington Branch were approachable as well as completely professional - I would totally 100% recommend the team in Erdington. Thanks so much. Date of experience: 22 May 2024

Rachel · 26 June 2024

★★★★★ 5/5

Google

Having used differing Estate Agents over the years I can honestly say Dixons in Erdington are the best I’ve used. From beginning to end they were with me, from positive involvement in marketing, arranging viewings and constantly keeping me updated with feedback. That is was what I appreciated the most because I didn’t have to keep ringing them to find out what was going on. Sarah, Louise and Charlotte are part of a formidable team and Dixons should be very proud of them. Would I use them again? Yes. Would I recommend them ? Definitely Yes. I cannot stress enough how easy they made my sale. Thank you. John

John · 26 June 2024

★★★★★ 5/5

Google

An amazing service and big thanks from Shaina 👏🏾She was helpful in getting me registered and booked in for a viewing and informative with all properties, I’m so grateful and would highly recommend Dixon to anyone looking to rent! …

Tishawni · 3 November 2025

★★★★★ 1/5

Trustpilot

Just glad I'm not using them to sell my…

Just glad I'm not using them to sell my house. Cannock branch is terrible. No one to answer phone and they don't reply to messages left. Finally booked a viewing and no-one turned up, total waste of time. Finally managed to view and put forward an offer and they failed to get back to me in a reasonable amount of time. Since then I found another property with another agent placed offer which was accepted. Thanks for nothing Dixons Cannock.

Dean · 9 September 2026

★★★★★ 5/5

Trustpilot

A pleasure to work with

A pleasure to work with. Very professional, took care of all of our viewings, and got us a great price. Daniel and his team talked me through everything in a polite, professional and friendly way. I would definitely recommend them. Thanks all.

Roger · 24 June 2026

★★★★★ 5/5

Google

Mr Raza was the most pleasant and polite person and my experience with Dixons was the best! Very swift and easy!

Victoria · 17 March 2026

★★★★★ 5/5

Google

I just want to come and thank Sufyan for his help as he made the process so much easier and his professionalism made everything that much smoother thank you for the help and I hight recommend him

Sumaya · 17 October 2025

★★★★★ 5/5

Google

I’m a new landlord customer. Impressed with the service so far from the team, I’m still in the tenant finding phase, but the communication has been very good. Unfortunately there was a toilet pipe leaking problem, Gina Neves the Portfolio Manager was able to swiftly deal with the issue and find a plumber and explain the different costs, all communication via email as I’m out of the country. Peace of mind is very important. All fixed. Thanks!

Cheerful · 27 April 2024

★★★★★ 5/5

Google

Amazing experience with Dixons sales! Sahar, Raza and Allison were so helpful, professional and friendly! Definitely recommend :)

Ruby · 17 March 2026

★★★★★ 5/5

Google

Thanks to Louise Wright and there staff. Finally I sold my property through Dixon estate agent(Erdington)it was on market more than nine months after dixon estate agent put on the market within 2 weeks I found buyer and Finally I sold it.they are very professional and reliable and quick respond.

SAYEED · 6 May 2025

★★★★★ 5/5

Google

I recently had a repair done at my property, and Gina was fantastic throughout the entire process. She kept me informed every step of the way, making the whole experience stress-free. The repair was completed satisfactorily, and I appreciated how easy it was to report the issue and get it resolved. I highly commend Gina for her professionalism and excellent communication. Thank you again, Gina!

Akinsola · 10 October 2024

★★★★★ 5/5

Trustpilot

Excellent communcating skills from Dixons estate agent staff

I met Becca in Birmingham while I have put up for rent my house through Dixons estate agents. Becca was tasked to carry out viewing of interested people. The reason that I am writing this review is that I was impressed how well Becca did carry out the viewings and how professional she comes across especially in communicating with people.

Arben · 10 December 2025

★★★★★ 1/5

Google

If I could give no stars on this branch I would. Spoke to Charlotte and asked her nicely to arrange access to rented property. She was so rude and unassertive on the phone it made me sick to the the stomach. What amazes me she is also an assistant manager. I politely asked to speak to the manager of the branch and she would simply decline transferring me to manager. Horrible customer service and horrible property management. It also applies for sale of property. AVOID this agent at any cost.

Svet · 29 November 2023

★★★★★ 5/5

Google

I have been with Dixons for a number of years and have found the service of a reasonable high standard especially with Gina Neves. I would really like to thank Gina for all her help in looking after me as a landlord and dealing with all tenant issues. She is very polite and courteous whenever I have spoken with her. Keep up the good work Gina & thank you.

Vina · 26 June 2024

★★★★★ 5/5

Google

Recently brought a house through this branch. Rob was fantastic when helping us find what we were looking for. We did everything in house. Nothing was too much trouble for Gurdeep the mortage advisor & the solicitor we were given was top class, could not fault Hannah with weekly updates on how the purchase was moving along. As first time buyers having it all in house took the stress away. Welcome box is a lovely touch too. Thank you.

Jemzpudz · 29 November 2023

★★★★★ 5/5

Google

I recently began renting a property through Dixons and would like to thank the team for all of their help. Hassan showed me around the property and made organising the contract very seamless. He has always helped with queries in a timely manner and made sure I was content overall. I've had issues with letting agencies in the past and I'm confident I won't have that with this team. I have experienced some issues within the property whilst living here and the team liaise very well with the landlord to get things fixed. Harry, the property manager proves to be just as helpful. My oven didn't work when I moved into the property, and Harry was persistent to get it fixed after several visits, always looking for a new way to solve the issue. He made sure to remain transparent and always kept me updated. This issue affected me financially as I couldn't cook and both Hassan and Harry put my mind at ease as I could trust they would find a solution. Often, tenants can worry that they won't receive adequate support but this team show they are completely impartial and support both the landlord and the tenant. It is clear that this team cares about building rapport with their clients. Having consistency with the staff has been a great help. I recently had a property inspection and Hassan was very friendly as usual and made sure to document any concerns I had about the property. This was particularly helpful as I got used to living with some things that were a slight concern. He also followed up with a small request I made that I thought could easily be forgotten. Overall, I'm so grateful for all the help this team at Dixons have provided me. With their efficiency, kindness and dedicated support for tenants, I would highly recommend to rent with them and their landlords. If I ever choose to leave the area, I would definitely be disappointed to miss out on this team.

Chanelle · 25 October 2023

★★★★★ 5/5

Google

I did a bit of shopping around before selecting a local lettings agent and was quite dissapointed as a few other highly ranked lettings agencies in Erdington never picked up or returned my calls, others - were only able to arrange evaluation in a week's time at earliest. By contrast, I managed to get through Adam at Dixons on my first call and he was available for property evaluation at my earliest convenience. We had evaluation arranged for Tuesday afternoon following which we agreed to proceed with Dixons as Adam was able to offer competitve prices and we were comfortable that it was very easy to get hold of him (again, in contrast to the other local lettings agencies). On Wednesday Adam came around to take photos of the property. The advert for the property went live on Thursday and on Friday morning we had 5 viewings booked for the following Monday morning. By Monday afternoon we had 4 offers. In total, it took less than 5 days from the evaluation to the receipt of the offers. Throughout these days, Adam kept us up to date with the progress. Once the applicant was selected, it took 4 days to complete the checks and get the agreement signed. We would like to say a big thank you to Adam for such a fast and pleasant transaction - his experience, expertise, professionalism and availability made this stressful time quite easy on us. I would 100% recommend to other landlords who are looking to let not to waste their time and effort on other local lettings agencies and just go with Dixons as they won't be beaten on the price, efficiency and effectiveness.

Aleksandra · 25 October 2023

★★★★★ 5/5

Google

The Team at Dixons Erdington have been phenomenal from start to finish. Had a particularly complex sales journey whereby there were various unforeseen circumstances and obstacles in selling my Dad's property, plus one of the buyers was overseas which required alot more checks. This required regular intervention by Dixons to move the sale along. Left alone the whole sales journey would of ground to a halt. Sarah Blair and her team were brilliant. Sarah was on the case and as soon as updates were available she contacted me so I was fully aware of what was going on. Although the whole experience was stressful (who said buying and selling property wasn't!) especially for my parents, I couldn't of asked for a better service from Dixons Erdington. I was always happy to receive a call from them!. Thanks Guys for your help and support!! Definitely recommended.

Cheung · 25 October 2023

★★★★★ 5/5

Google

Louise was very good very knowledgeable supportive as well as zac

Fustum · 10 April 2026

★★★★★ 1/5

Trustpilot

Disappointing experience with property management and deposits

After two years as a tenant, the most I can give Dixons Estate Agents is a 1-star review. While the initial setup was fine, the ongoing experience was very frustrating. When dealing with renewals, repairs, or the deposit team, the staff were consistently unresponsive and quick to shift the blame elsewhere. I never felt that they were on my side. At the end of our tenancy, they attempted to make unjustified deductions from our deposit for standard wear and tear, and we had to rely on the independent deposit scheme to get our money back. I would not work with them again nor recommend them to anyone. If you do rent with them, make sure you document everything.

Thaddeus · 29 June 2026

★★★★★ 5/5

Google

Gina Neves has been totally brilliant.Time and time again she has ensured that relevant works have been executed and I am kept up to date with progress of the said works. I have several properties and have a number of different agent’s managing my properties. Gina is the first that I have truly appreciated as she delivers on what she promises. My Thanks Ayyaz

Bushra · 25 August 2024