Trusted Agent profile Β· Birmingham

Dixons Estate Agents Erdington Sales reviews in Birmingham

4.2

β˜…β˜…β˜…β˜…β˜… Great

499 reviews across 2 platforms

1 Sutton New Road, Erdington, Birmingham, B23 6TJ, B23 6TJ

Dixons Estate Agents's office in Birmingham, at 1 Sutton New Road, is rated 4.2 out of 5 across 499 reviews on two platforms, including 317 Google reviews rated 4.8.

Google logo

4.8 / 5

317

Reviews on Google

This office

Trustpilot logo

182

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dixon Yardley

What a amazing team, they made my sale very easy and stress free. Staff very polite, friendly and helpful. Becky was brilliant. So glad i used Dixon Yardley to sell my property and would always recommend the Yardley branch. Keep up the good work Dixon Yardley. πŸ’―

Consumer Β· 6 January 2026

5/5

Google

I wholeheartedly recommend the team at Dixons Erdington. Excellent communication and truly helpful throughout the whole process. Without them, and especially without the support of Asad from the mortgages team, our first home purchase simply wouldn’t have happened. The mortgage situation initially seemed hopeless, but Asad guided us through every step with incredible determination and care. Huge thanks also to Louise and Sarah for their constant support and for motivating all parties involved to act quickly and keep things moving. Their persistence made a real difference.

Katarzyna Β· 16 July 2025

Agent replied Β· 25 July 2025

Hello Katarzyna, Thank you so much for your glowing 5* review! We're thrilled to hear about your positive experience with Asad, Louise, and Sarah. It's wonderful to know that their dedication and support made a difference in your home-buying journey. Best wishes, Lucy, Customer Relations Team

5/5

Google

I have moved into a new property as a tenant where the boiler and the radiator needed a fix. Gina has been very useful in arranging the fix with the landlord. I have never experienced such prompt response or repair/maintenance in such timely manner. Thanks to Gina and Dixons for setting such high quality standards and fulfilling our expectations as tenants.

Sayantan Β· 27 May 2024

Agent replied Β· 24 October 2024

Thank you for leaving us your superb 5* review Sayantan Biswas. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Holly set up my home insurance

Holly set up my home insurance, she listened to what I was after and covered everything I asked for a fab price. I would highly recommend Holly to friends and family.

Consumer Β· 21 April 2026

5/5

Google

Sarah and the wider Erdington team are a credit to Dixons Estate Agents. Our house sold quickly and Sarah kept us informed every step of the way, as well as chasing the buyer and their legal team to ensure everything went through as quickly as possible. Smooth process with no surprises

Ben Β· 10 October 2024

Agent replied Β· 24 October 2024

Thank you for your fantastic 5* review Ben! We're thrilled to hear that Sarah and the Erdington team provided you with a smooth and efficient experience. Best regards, Lucy, Customer Relations Team

5/5

Google

Dixons (Countrywide Mortgage services) offered us brilliant service. Vijay was so patient, clear and supportive throughout the process of getting our mortgage for the purchase of our first home. Vijay was able to share insights on the market which assisted with our decision making. He also managed to secure a great interest rate for us and negotiated with the bank to accept a lower interest rate after our initial deal fell through. Vijay has been contactable at every step of the way when I had questions and always provided regular updates. It was a pleasure working with Vijay and I would highly recommend going with Dixons (Countrywide mortgage services)

Jason Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Danielle and the team were really great when it came to us selling our property. From coming over to value the house as well as each step until completion they were more than happy to help us and put our minds at ease (which felt like every minute as this was our first house on the market) The team ensured we completed within our time frame as we wanted to get our son into nursury and even had a few clients in mind to view the house before it even had a for sale sign !! From this we had a buyer which was great !! All the ladies were absolutely brilliant and felt like friends by the time all was complete. Could not recommend High enough. We are now in our dream home and really do think without the teams quick thinking and knowing there clients we would not have been able to have sold so quickly !! Perfect 10 out of 10 service <3PositiveResponsiveness

Paige Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to Recommend Danielle Robinson for all the help she offered during my flat buying process. It was a long 6 months of back and forth between (vendor and buyer ) solicitors but we finally exchanged and completed. At some point I was beginning to lose hope but Danielle was always reassuring and answered all my calls and responded to my messages. To be honest, from the very first contact we had, she has been absolutely patient and empathetic. 5 stars

Philip Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Dixons have been great when helping me and my wife to move home. The whole team Sarah, Lucy, Alison, Charlotte and Denise were fantastic, professional and offered us advice that benefitted us for the future. Brilliantly, sold our property within a short time frame. They also ensured me and my wife were kept informed of any updates, checked up on us regularly and were always contactable for any advice we needed, spending the time to explain the things to me and my family thoroughly. I would highly recommend using Dixons to family, friends and strangers alike. Fantastic service and people!!!

Joel Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Sarah Blair and Charlotte were both very responsive and professional from start to finish of our property sale. The service we received from Dixons was excellent and a real pleasure. Communication was always clear - we would recommend to anyone looking for a reliable estate agent in the Erdington area.

Samantha Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us your 5* review and recommendation Samantha! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Adam has been very helpful throughout the whole process of viewing and moving home. He was very quick to answer any questions and queries we had and also got everything done very quickly and we were able to move in in just over a week! Very happy with the service and would 100% recommend. Thank you :)

SL Β· 27 May 2024

Agent replied Β· 24 October 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Sarah and her team were very professional and put in 100% to complete the sale of our house, we can’t thank them enough for their assistance throughout the entire process and would fully recommend anyone to use them and their services, very professional and attentive staff. Thank you Sarah and your team for helping us to sell our house and wish you all the very best πŸ‘πŸ˜Š

Tracey Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

So far, Shay’s response swiftness has been great. And not only is she swift, she equally provides useful information and the how to.

Damola Β· 19 September 2026

Agent replied Β· 10 October 2026

Thank you so much for your feedback! We love hearing that our response time and helpfulness have met your expectations. We strive to provide top-notch service and support to all of our customers. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

They have been absolutely amazing Sarah and sky have been fantastic very helpful through out the whole process would definitely recommend purchasing from Dixons

Tanya Β· 10 September 2026

Agent replied Β· 10 October 2026

Thank you for your kind words, we are thrilled to hear that Sarah and Sky provided outstanding service! We pride ourselves on providing a great experience for our customers and appreciate your recommendation. Thank you for choosing Dixons!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Trustpilot

Excellent service

Recently put an offer in for my first house and was super daunted by all the legal and morgage requirements that needed to be in place to make the purchase complete. Thankfully the team at Dixons Acocks Green helped me. Adam, Lee and Courtney were always a phone call away. I would recommend anyone buying there first home to buy the hand in hand house purchase service provided by Adam it does come at a fee but well worth it as all solicitors are in house and he will save you allot on your monthly morgage repayments.

Kamran Β· 15 October 2024

4/5

Trustpilot

Renting

Holly was very helpful and answered all the questions we had! Very quick process and can’t wait to be in our family home!

Sophie Β· 28 May 2026

5/5

Trustpilot

Forget the money-thirsty Oakmans, go to Dixons!

I have dealt with Dixons Estate Agents on several house viewings in Birmingham, and my experience has been excellent. Amy and Claire are genuinely the nicest estate agents I have met. They are energetic, professional, and, most importantly, they take the time to listen. They really paid attention to my preferences for buying a house, made thoughtful recommendations, and never once tried to push a property on me that didn’t feel right. Their approach is completely different from my experience with Oakmans, where I always felt like just another person in a long queue and, at times, as if they were doing me a favour by showing a property. With Dixons, the process felt personal, respectful, and genuinely helpful. If you’re looking to buy or sell a house in Birmingham, I would definitely recommend going to Dixons.

Emanuele Β· 18 March 2026

5/5

Google

Recently moved into rented accommodation. Dixons were really helpful and quick at getting me moved in. Adam Denton was quick at responding to emails and provided a excellent customer service. Gina Neves from property management is a star, always going above and beyond! Getting repairs booked in and completed in a timely manner and always a pleasure to speak to! Highly recommend! Thanks guys :)

Sarah Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Couldn't have completed my move without dixons help. Not got only got me the best price for my house also took care of absolutely everything. Worth every penny in price I would never have got the service I very much needed had I gone with an online estate agent. Huge shout out to Sarah! She is incredible and Charlotte and Lucy. Thanks for everything! I am so grateful for all your help and efforts throughout the process.

Jade Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Corey from Dixons property management has eased my company into my new accusation smoothly and helped me keep It up Corey much appreciated Jag Majbasi investment Ltd

Jagjit Β· 10 August 2026

Agent replied Β· 10 October 2026

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I had a really positive experience with this letting agent. They were quick to respond, helpful with any questions, and kept everything clear throughout the process. The move-in was smooth and well organised. Thank you for the great service and I am settling in very well.

Andy Β· 17 March 2026

Agent replied Β· 17 April 2026

Thank you for taking the time to leave us this tremendous 5* review.Β Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Had a long and problematic sale which Sarah Blair battled through! Had various let downs over 20 months but Sarah was always on our side and definitely made things happen ! If it hadn't been for Sarah keeping on top of everything we would have given up . Always made time for us. Highly recommend professional service! Thank you so much

Chistine Β· 29 December 2023

Agent replied Β· 24 October 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

A big thank you to Charlotte, Sarah and everyone involved in the sale of my moms house with Dixons Erdington. Would definitely recommend. Communication all the way and I know you put a lot of hard work in above and beyond. πŸ™ …

Kim Β· 10 November 2024

Agent replied Β· 10 December 2024

Thank you for leaving us your superb 5* review and recommendation Kim. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Dixons Erdington have been truly amazing with their supporting and service. I would like to thank Charlotte Rose and Sarah Blair as they guided and supported the sale of my apartment. Within the first week of listing, I had an offer and we completed within 11 weeks. Extremely professional, helpful, fast response time and efficient communication. 10/10 would recommend if you want a personal but professional, high quality service Thank you for your service πŸ˜€

Sufyan Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your 5* review and kind recommendation! Best wishes, Scott @ Customer Relations

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