Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMe and my husband brought our first home a month ago through Dixon's using a mortgage advisor Denise Lambe. We thought we were never going to be able to get a mortgage but Denise walked us through step by step making the whole process quick, easy and calm. She was always at the end of the phone whenever we needed her, very kind and caring. I would recommend Dixon's to anyone looking for a mortgage and especially Denise. We couldn't thank her enough she was truly amazing x
Tanice · 26 October 2019
Agent replied · 24 October 2024
Wonderful to ready Tanice, that you had such a great and supportive experience from Dixons and Denise especially. I will of course make sure your kind words are forwarded to the whole team and would like to take this opportunity to thank you for your 5* review. Best wishes, Scott
★★★★★ 5/5
GoogleDixons Estate Agent ~Erdington
We would like to start off and thank our special team in alphabetical order:
Charlotte ,Ewelina,Sam and Sarah....without you guys this sale would not have happened.
Team provided us with an excellent service. We had initially registered with another agency and in the months they had our property, we had to chase for updates. That particular company did not make us feel that we were priority. 18 weeks and no result Dixon’s team were SO different. We had updates from get go. Every viewings set up, we got email and text messages. We knew who was going into our property and the outcome. They made us their priority.
There was a constant communication with Sarah, she was the glue ~ our SUPER glue. She was our point of contact from point of sale agreement. She kept the communication going between us, our recommended solicitor and buyer. Assuring and guiding us. All the staff knew the status of our sale it shows the level of their excellence, their professionalism and passion for their job.
We could call anytime and felt free to do so. It really felt like nothing was any trouble. Everything ran really smoothly from initial conversation,going on the market to sale.
We are really happy with the level of service received by our girls listed and would recommend Dixon’s Erdington Branch to anyone if you want an easy, efficient, professional and honest service.
Keep up with the fantastic job guys. We really appreciated all your hard work.
Gloria · 26 October 2019
Agent replied · 24 October 2024
Many thanks Gloria for your fantastic 5* review. It gives me great pleasure to read that once again our Dixons branch were professional and helpful. Kind regards, Lucy.
★★★★★ 5/5
GoogleGreat to work with. Sarah and the team did an amazing job under difficult circumstances when selling my late Dads house. The process took a very long time due to probate issues and they were always communicating with me and the buyer. I would have no hesitation in recommending Dixon’s in Erdington. Thank you to the whole team there who are super friendly.
Deb · 25 October 2022
Agent replied · 24 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFirst occasion we meet Danielle was purchasing our first home, she helped us with everything you do not realise how much paperwork is involved but with Danielle’s help, making sure we were in our budget, and all paperwork completed correctly we purchased our home. So there was no hesitation when our mortgage was up for renewal we went straight back and again we were given the 5star service we had before making sure we got the cheapest rate mortgage possible.
Natalie · 26 October 2018
Agent replied · 24 October 2024
Thank you for the fantastic 5 star revieew. Danielle and the Dixons team in Erdington are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleAs a first time buyer I walked into Dixons and all I knew was I wanted to buy a house, was anxious of going through the process on my own. I had a meeting with Danielle who took her time to explain the whole process of getting a mortgage and finding the property.It was such a great feeling and relief having Danielle walk through the whole process with me and the regular updates made it even more easier.I am now a proud owner of a property. Thank you so much Danielle for the excellent service.
Emelda · 26 October 2018
Agent replied · 24 October 2024
Hi Emelda,
What a fantastic 5 star review, thank you very much for taking the time to write to us. As always, we are pleased to learn that the team at Dixons, Erdington were able to take you through the whole process with ease. I will pass on your kind comments to Danielle and the whole team at the branch. Best of luck settling into your new home.
Many Thanks,
Sarah.
★★★★★ 5/5
GoogleI would like to say a massive thank you to Danielle who works for country wide with in Dixon’s, she helped us but our 1st home 4 years ago and now she has helped us sell and buy our forever home she really is a start she did everything for us. I would highly recommend Danielle she is a friendly, helpful and welcoming person, I don’t class her as a mortgage adviser I class her as a friend. Thank you Danielle for everything you have done for us xx
Hannah · 26 October 2018
Agent replied · 24 October 2024
Hello Hannah,
Thank you for this excellent review, i will make sure i share this with Danielle and the entire branch team.
Kind Regards, Sarah
★★★★★ 5/5
GoogleFantastic sales and letting teams, especially Sarah Blair, she was absolutely phenomenal. I don't think I would have carried on with the sale and purchase of my properties without her support. I previously bought an investment flat through Erdington branch, I went back for the sale of my house because of the outstanding service I received from staff, without exception. Thank you all, and special thank you to Sarah Blair.
Mariam · 25 October 2021
Agent replied · 24 October 2024
Thanks for the wonderful 5* review and kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service at Dixon's in Erdington Monika helped us get a mortgage to purchase our first home when I was sure that this wasn't going to be easy...I was wrong Monika reassured me and it was really easy with her help. She helped us through every step of the process and was always there for any advice, reassurance and support, from the beginning to the final step of completion. She is now supporting us again, this time with a re mortgage. I definatly would recommend anyone who needs a mortgage to go and see her. Monika is such a lovely lady very friendly and supportive. Thank you again for all your help x
Ashleigh · 26 October 2017
Agent replied · 24 October 2024
Hello Ashleigh, thank you for your wonderful review and recommendation. I'm pleased to see that you benefited from the passionate and personal approach taken by the Dixons team in Erdington. I will pass on your kind comments to Monika and the entire team at the branch. Many thanks
★★★★★ 5/5
GoogleI would like to say that my experience working with Monika at Dixons has been a pleasure. She has made the whole process so much easier and talked me through every step offering extra support when I my mortgate hit a problem and I had no idea what to do. She has been very helpful, understanding , and most importantly she has been dedicated to getting me my dream house. I really could not of done this without her involvement. I have to urge you to contact Monika at Dixons especially if you are a 1st time buyer and don't understand the process she will make it so much simpler. She is a star !! and hope to continue working with her when I remortgage.Thank you Monika x
Shamila · 26 October 2017
Agent replied · 24 October 2024
Hello Shamila, Thank you for the wonderful 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Monika and the team at Dixons, Erdington Branch. Best of luck with settling into your new home. Many thanks.
★★★★★ 5/5
GoogleDixons is the best Estate Agents ever! All the staff were so friendly and kind and nothing was too much trouble. They listened and explained things to me when I asked questions and always let me know what was happening. They helped to push things through and get the house sale through as fast as possible and were quick to sort out any problems. The manager Sarah Blair is AMAZING and made me feel less stressed about moving and always updated me. Monica was so helpful and full of advice about mortgages and helped to get my mortgage sorted really quickly. Thank you so so much Dixons for all your help ❤❤❤ I will definately use Dixons again in the future ! Milly Sophie Rose x
Milly · 26 October 2017
Agent replied · 24 October 2024
Hi Milly, thank you for taking the time to leave this wonderful five star rating, it is fantastic to see that you were able to benefit from Dixon's excellent service from the team at the Erdington branch. Many thanks.
★★★★★ 5/5
GoogleI'd Like to take this opportunity to thank Sarah, Allison & Vijay and the rest of the team at Dixons Erdington, for the professional & efficient way in helping us completing our process smoothly to live into our new home! Thank you all so much. 5⭐️'s
Leesh · 11 January 2024
Agent replied · 10 January 2025
Many thanks Lisha for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIts been a pleasure working with the Lettings Team at Dixons Erdington Branch. Both Adam and Hassan were very helpful in finding me a suitable tenant for my property, and were always happy to answer and address any questions/concerns that I had. I would definitely recommend them to others!
W · 25 October 2023
Agent replied · 24 October 2024
Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care
★★★★★ 5/5
GoogleI'd Like to take this opportunity to thank Sarah, Allison & the rest of the Staff at Dixons Erdington, for both the Professional & Efficient way in which they handled the Sale of my House.
Communication was good at every stage, with the whole process completing smoothly.
I recommend Dixons Erdington as an excellent agent for your local House Sales.
Chris · 25 October 2022
Agent replied · 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
TrustpilotHannah Yardley, Dixon's office
Hannah, from Yardley offices enabled me to rent out a property in 10 days. She did all the work and kept me informed every step of the way. I would highly recommend her
Antony · 7 October 2026
★★★★★ 5/5
GoogleThank you Sarah and your team, for all the support you gave me whilst selling my house. I found Dixon’s to be very professional throughout and especially always keeping me up-to-date. It’s been a pleasant experience with all your help, I was very nervous at the beginning to take that step but you all made it seem so easy ….thank you once again … good job!!
Caron · 28 December 2021
Agent replied · 27 December 2024
Thank you for your wonderful 5* review. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
★★★★★ 4/5
GoogleCompleted on a first time buy yesterday and the sale was managed by Dixon's. Both Sarah and Louise at Dixons have been very helpful throughout the sale offering regular communication, updates and resolutions when issues arose. To top it off, they even gave me a little hamper of goodies on completion day.
Lee · 23 August 2025
Agent replied · 22 September 2025
Thank you so much for your positive review! We are thrilled to hear that Sarah and Louise provided exceptional service throughout your first time buying experience. Our team at Dixon's is dedicated to ensuring a smooth and enjoyable process for all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSarah and sky fantastic service, would definitely recommend. Found a house and completely within 2 months thankful for the team at dixons. Thank you dixons for all your help!
David · 20 March 2026
Agent replied · 17 April 2026
Thank you for your kind words, Sarah! It was our pleasure to help you find your dream house in a timely manner. We appreciate your recommendation and are grateful to have such a fantastic team at Dixons. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDixon was very helpful with our letting and ensured we got a very good property and moved in good time, Teyneil McPherson was particularly hands on and did her best for us, I totally recommend her and Dixon.
Oladimeji · 27 April 2024
Agent replied · 24 October 2024
Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleA Big thank you to Sarah,Alison and all the team at dixons for helping all the way with a very difficult and long purchase, I would definitely recommend this 5 star team for putting the customer first assisting with all enquiries and details.
Andy · 11 January 2024
Agent replied · 10 January 2025
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotNothing but positive to say about Dixons
We had a bad experience with our previous estate agents but then decided to go for Dixons (quinton). I cannot express how much they have supported us from the beginning to the end. Big thank you to Lori,Luke,Courtney and Jan. They made the experience a lot more smoother. I would highly recommend you to go through them.Thank you guys we will miss you all xxx
Humera · 19 July 2024
★★★★★ 5/5
GoogleThis is my first property purchase and my mortgage advisor was Danielle. I honestly don't think I could have done it without her. My journey was turbulent to say the least, Danielle kept things moving and helped to reassure me and we got there in the end. I can't thank her enough and definitely recommend her to anyone.
Davina · 25 October 2022
Agent replied · 24 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotGreat advice, got the property sold
They gave excellent advice on property sale, maintained good communications throughout, acted professionally at all times. Appointments were met punctually. Dan was a great point of contact after his initial visit, and my interactions with all members of the team were top notch.
John · 21 May 2025
★★★★★ 5/5
GoogleI would highly recommend Danielle Robinson (Mortgage Advisor at Dixons) for mortgage and insurance advice. I found her to be friendly, a good listener and very knowledgeable about the relevant financial products. She was able to find the appropriate products that met my needs. Furthermore they were good value for money. I was extremely satisfied with the service from Danielle and I look forward to using her service again in the near future.
Michelle · 26 October 2019
Agent replied · 24 October 2024
Thanks Michelle for the wonderful 5* review and recommendation! It's great to see that the Dixons team once again provided a professional, knowledgeable and friendly service.
Best wishes, Lucy.
★★★★★ 1/5
GoogleCalling them 30 times through the last two weeks, left the voicemail but completely no answer
Ewa · 10 June 2026
Agent replied · 10 October 2026
Hello, I am sorry you feel this way please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.