Dixons Estate Agents Erdington Sales reviews in Birmingham

★★★★★ 5/5

Trustpilot

Thank u to Sarah and the team at Dixons…

Thank u to Sarah and the team at Dixons in erdington sarah was very helpful always keeping upto date with the sale on my flat many thanks Sarah and Allison

Mr · 15 March 2023

★★★★★ 5/5

Google

Highly recommend using Dixons Erdington. The whole team was fantastic and was always ready to help. From start to finish I was always kept up to date on everything. Thank you for selling the house stress free.

Jonathan · 25 October 2023

★★★★★ 5/5

Trustpilot

Yardley branch outstanding

Used the Yardley branch to sell our property. We started discussing possibility of selling about 6 months ago but still had reservations as we hadn't decided when we wanted it to go on the market. Faye from Yardley branch was amazing, she kept in touch with us regularly and when we were ready to sell, she made the whole process so easy for us. Naomi from the same branch arranged viewings and she was so friendly and professional. We ended up with a serious buyer within 3 days of the house going on the market. Faye and Naomi are definitely an asset to the Yardley branch.

Noreen · 23 November 2022

★★★★★ 5/5

Google

Had a great experience with Dixons Erdington. The team ensured that everything went smoothly and on time. The greatest comfort was that Sarah, Louise and Alisson, were always reachable to answer queries and to provide support.

Muhammad · 21 April 2025

★★★★★ 5/5

Google

Outstanding service start to finish especially right at the end helping massively to get everyone going in the right direction to get the sale over line for the date we needed. I could not recommend this branch any higher if you want a smooth easy process buying a house use these guys they do everything possible to help you. Awesome

Pete · 25 October 2020

★★★★★ 5/5

Google

Amy, Nadia and the entire team at Dixons are nothing short of superb and, thanks to them, my move went like clockwork. Any questions I had were answered promptly, professionally and nothing was too much trouble for them. I can happily give Dixons Estate Agents Erdington my highest recommendations and am only sorry that I can only award 5 stars.

Steve · 25 October 2020

★★★★★ 5/5

Google

They sold our apartment within two weeks and helped us greatly with further dealing with solicitors who spent almost eight months on sale process

Bob · 27 May 2024

★★★★★ 1/5

Trustpilot

Disgusting service

I have tried to contact Dixons on several occasions left messages no one has ever called me back. I did an experiment and called each of the 20 branches and all of them went to answer machine.Absolutely disgusting service. It's ok for them at the moment because the market is booming but watch this space when they need your custom. I am an investor buying and selling houses all the time, I would NEVER use them to market my properties

Claire · 11 July 2022

★★★★★ 5/5

Google

Great service. One of the agents went to the house after work to take a virtual tour for us. Everything handled in store quickly and efficiently

Xbox360maestro7 · 28 March 2024

★★★★★ 5/5

Trustpilot

Dixons Yardley

Dixons Yardley I sold my late mom’s property through this Dixons Branch and have to say that the sales team - Faye, Zoe & Naomi have been absolutely amazing throughout the whole of my experience, very friendly, caring, approachable as well as completely professional - it has been a real pleasure & I would totally 100% recommend!! You are top notch assets to the Branch - thank you so much.

Dawn · 25 May 2023

★★★★★ 5/5

Google

Thanks for helping to buy my first home. I recommend dixons than the other agencies.

YMT · 24 September 2024

★★★★★ 1/5

Trustpilot

I will now tell you my experience…

I will now tell you my experience regarding this agency. Husband and I moved in a property in 2020, I was pregnant back then with my first kid. 2 weeks after we moved, the boiler broke. We immediately contacted the agency and let them know, pleas note, a boiler broken is an urgent matter as we had no hot water or heating. They sent a dude that said that thing was older than his kid and he's shocked regarding the state it is in. Well the landlord then asked another guy to come and check it out, dude took 2 more weeks to come and fix it. I spent 3 weeks in total, pregnant and ready to pop, without heating and hot water. Had to boil water on the stove and wash myself like that. We said, whatever, after getting it finally fixed, we minded our own business and didn't bother them with anything else....even started fixing stuff ourselves because we knew we won't get a reply.Well a month ago, we reported rodents and a leak....a LEAK in one of the bedroom, which again please note it's an urgent matter. Reported both and we are still waiting for a reply. We all left the house to visit parents outside the country and surprise surprise when we came back the whole house was covered in rat/mouse poop and pee. During this time, I kept sending them emails regarding these issue....nothing....they only send back automated messages that "oh we tried to contact landlord" or "we are sorry landlord didn't answer, we'll keep you updated". Right.... When I called the guys on the phone was mocking me that "oh, you guys never seen a rat or had one in the house?". Really? You're telling me, that I should just accept the fact that there is a rodent going crazy in my house and made me throw good food because you couldn't get bothered to bring someone to kill it.... I won't even being the leak in the discussion, when something is labeled as "urgent" and you take over a month to fix that issue...that's not an urgent matter then. Please avoid this agency, they don't care about you as a tenant and won't help you out with the issues you have. They are very fast to send renewal contracts with 3-4 months before your tenancy contract expires and email you every day until you make up your mind and even call you, but won't do anything if you contact them with a problem.

Jyugo · 16 May 2022

★★★★★ 4/5

Google

Sarah did a very good job of selling my Mums property, it was quite a difficult sale, with ups and downs. Overall, I was pleased with the outcome and would recommend Dixons

Pauletteanrob · 25 October 2023

★★★★★ 5/5

Google

a very smooth and straight forward process. Shannon dealt with our move in and she was great. She spoke to the landlord and dealt with any queries we had and was just really nice in general, made us feel welcome and went out her way to find the right property for us. 10/10PositiveResponsiveness, Quality, Professionalism, Value

T · 25 October 2020

★★★★★ 1/5

Trustpilot

BIRMINGHAM DIXON IS RUDE AND NOT RESPECTFUL

RUDE AND UNWELCOMING START TO BIRMINGHAM I spoke to a women from Dixons Estate Agent who was very rude and abrupt and super unhelpful. I contacted Dixons Estate Agent a few days ago regarding a property and never heard back, so I decided to call up today and get an update. The women who had delt with my call was being very rude, did not let me speak about my query and cut me off. She was highly disrespectful and then hung up. I am very disappointed with the service provide by Dixons Estate Agency, they are very rude to there customers, do not seem to want to help resolve query’s and seem think very little of the customers.I would not recommend anyone to go to this estate agents as they do not seem to help.

Naz · 23 February 2022

★★★★★ 5/5

Google

Excellent team and at the Erdington office both (Raz - (manager) and Sufyan) Gina my (property manager) she is the best! efficient and very helpful.

Shahidul · 20 June 2025

★★★★★ 5/5

Google

Sam and Sarah at Erdington have provided exceptional, professional assistance during my purchase, from initial viewing to completion. Without their input I suspect that the transaction would not have been completed. Especially appreciated the assistance in chasing the legal side of the purchase and being kept updated as to progress.PositiveProfessionalism

Rob · 25 October 2021

★★★★★ 1/5

Trustpilot

I have found that Dixsons are not…

I have found that Dixsons are not honest when I tried to book a viewing for a property they added on Zoopla on the 10th of February 2022 I asked for a viewing at the same time the property was put on the market they said they will be in touch they will open the viewing next week but to my surprise they phoned me back on the 11th of February the next day and told me that property has been sold but they are still advertising the property for sale I think they are cheating there sellers by selling the property's to the people they know while receiving back handers and not allowing people to view in oder to keep the offers low for there private cliants I would no longer buy or sell a property with Dixsons nor would i use there services as a letting agent they are a very corrupt estate agency.

Mohammed · 13 February 2022

★★★★★ 5/5

Google

I recently bought a property through Dixons in Erdington and they were absolutely fantastic. Communication was excellent, with the team always responding promptly to my phone calls and emails and ensuring it was a smooth process from start to finish.

Louise · 11 January 2023

★★★★★ 5/5

Trustpilot

The team at Dixons selly oak have been BRILLIANT!!

The team at Dixons selly oak have been amazing from the first meeting with Amelia, the viewings with Becky and Amy and the final negotiations done by Claire.They are a lovely team and managed to sell my house when I have previously been on with 2 other agents, very proactive and kept me informed at all times; BRILLIANT!! would highly recommend.

Amanda · 15 November 2023

★★★★★ 5/5

Google

Dixons estate agents are wonderful and the team is amazing.Adam and Hassan are cordial and helpful.We were looking for a rented property and they sorted it out .

LAJITH · 12 November 2023

★★★★★ 5/5

Trustpilot

Excellent service throughout by Ilan

Excellent service throughout by Ilan, Georgia and all the team. Even though the process was hit by the pandemic Ilan and Georgia were patient, helpful and supportive and we’re very grateful. An excellent team who we recommend highly.

Timothy · 21 July 2020

★★★★★ 5/5

Trustpilot

Lettings Team

Thank you for all your help these past few months. Your hard work helped us find a tenant.The contract was explained to me and the whole team Chloe ,Laylah and Micheal answered my question promptly. I asked them to communicate by text or phone, so they did instead of emails,which for me are bit difficult.Thanks to ALL .

Tample · 21 December 2023

★★★★★ 1/5

Trustpilot

Unfair trading, utter waste of time

I had a viewing booked at 5PM for a property to rent they advertised on Rightmove as fully furnished at £ 725 pcm. At 4:53PM I was already on my way to view the flat, when I got a call from them saying that the price changed because I've asked for the property to be furnished and the new price was £ 800 pcm. Although I told them the property was already advertised as furnished, they even refused to meet me halfway at £ 750 pcm. Unfair trading, utter waste of time, I don't recommend.

Mario · 26 October 2021