Dixons Estate Agents Erdington Sales reviews in Birmingham

★★★★★ 5/5

Google

As a first time buyer i needed a guidance. Danielle was working with me troughouth the purchase process and was very helpful. I would recommend her, she made house buying process easy.

Raimonds · 26 October 2019

★★★★★ 5/5

Google

Just completed on my second sale with Dixons and can't thabk the team enough especially the branch manager Sarah Blair who never gives up and is proactive with chasing. First class service 🙌 …

Addian · 18 October 2024

★★★★★ 1/5

Google

Piss takers took them 3 months to return my deposit, constant excuse and every week we been given 7 working days! Guess they cant afford paying people back avoid at all cost!!!!!

Kuna · 12 November 2024

★★★★★ 5/5

Google

Charlotte found our buyer quickley , and Sarah Blair helped us to get through all the paperwork and kept us informed. Our sale went through without any problem . Thank you Dixons team. Kind Regards

V · 24 September 2024

★★★★★ 5/5

Google

Excellent agency. Very polite staff and helpful.

Shwan · 8 September 2025

★★★★★ 1/5

Trustpilot

Harassed my sister with multiple…

Harassed my sister with multiple relentless calls after we went with another local estate agent for the sale of my mother’s house after her death. Despite telling them we were in a contract with another estate agent they did not stop and my sister blocked them.

Gareth · 24 June 2025

★★★★★ 5/5

Google

Having just sold my home through Dixons and acquiring my mortgage for my new home via Dixon’s and Danielle I recommend them both. The whole process was made so much easier and they assisted from beginning to end. They made a potentially stressful situation extremely straight forward. Danielle also helped us with our first mortgage 7 years ago and when we remortgaged we highly recommend her and Dixon’s.PositiveResponsiveness, Quality, Professionalism, Value

Spursboyp · 25 October 2021

★★★★★ 5/5

Trustpilot

Amelia Pace should wear a Wonderwoman…

Amelia Pace should wear a Wonderwoman cape! Her drive and determination to smash through any obstacles that could hold up our house sale were outstanding. Through her effective and regular communication with the buyer and pushing the solicitors on both sides, she succeeded in getting completion of our sale even earlier than we'd hoped. Her straight-talking and tenacity are a breath of fresh air!

Catherine · 31 October 2024

★★★★★ 5/5

Trustpilot

I used Dixons estate agents in…the sale of my property

I used Dixons estate agents in erdington to sell my property just like to say Sarah was great with helping me with everything plus her assistant Charlotte both were very friendly and helpful throughout the process. Thanks again for your expertise Glenn munn happy customer 👍

Customer · 30 November 2022

★★★★★ 5/5

Google

Great service! My property went live online the day I contacted the team. Mass viewings booked by the first weekend and the property rented. Communication from the team was great. Really helpful, great attitude and keen to help. I wouldn't hesitate to use them again. After originally instructing a different agent who took 6 days to come back to me to start marketing my property, the service from this team was like night and day

Lindsay · 25 October 2020

★★★★★ 5/5

Trustpilot

Korran and the team were excellent…

Korran and the team were excellent friendly professionals. Made me and my family feel at home with every visit. No request was too much. I cannot recommend this team enough.

Neil · 26 January 2024

★★★★★ 5/5

Google

It's taken me a while to write this, as I've been waiting for the internet to be installed in my fabulous new flat. I cannot fault the staff at Dixons - they were absolutely brilliant from beginning to end! I'm a first-time buyer, and from my initial viewings with Simon, top notch mortgage advice from Danielle and completion with Sarah (not to mention the other members of staff who were brilliant with each visit) made the process seamless, stress-free and exciting! They were always on hand to answer my multitude of questions, made sure I understand everything that was going and, and were all lovely to boot. They all come HIGHLY recommended - I've already passed on their details to my best friend who is in the process of getting her deposit together, and will be doing the same for anyone else in a position to buy. Keep up the fantastic work guys, and THANK YOU for everything. Shelly x

Shelly · 26 October 2017

★★★★★ 1/5

Trustpilot

Avoid Dixons

I let out my flat with Dixons in December 2022 as I was not able to get a new tenant myself. They were initially responsive to get my business, and did get a tenant into the property. After that things immediately went downhill.I signed up for the 'fully managed' property management service at Dixons in Selly Oak. I had some minor repairs reported by a tenant (hole in wall needed plastering, bath sealant replacing and some rust on bathroom mirror). I advised the work be done by a contractor and Dixons came back quoting £800! Unable to go through with such a ridiculous quote, I did the work myself costing £30 and 1 hour of my time. I was amazed that Dixons did not check the quote at all, and did not visit the property.They then double-charged me the tenant sign-on fees (the first tenant they found did not even stay a month) but did not tell me they were charging twice, I had to tell them and then chase and nag for my refund for 3 months.It also took over 1 month of chasing just to have them send me the tenancy agreement and relevant paperwork.At this point I stopped seeing any value in the service - it was much easier when I managed the property myself, Dixons just made things much harder and more expensive.Please do not sign up to this service expecting your property management to be easier or cheaper. My experience with Dixons has transformed my view on property management and I regret signing up to this. I have had to physically go the the branch to get them to do anything.UPDATE Dec 2023 - The nightmare continues. I've been trying to retrieve the deposit back from Dixons but the senior branch manager has no clue how this works and even told me to protect the deposit that I am not holding! After over 2 months of chasing, and over 50 emails, and several phone calls, I finally got the tenant their deposit back. It's absolutely laughable that I got Dixons involved to make property management easier - it has been one of the worst experiences I've ever had being a landlord. I'm glad I got out when I did or it would have been a financial disaster too.

James · 1 December 2023

★★★★★ 5/5

Google

EXCELLENT SERVICE Dixon's in Erdington worked so hard to make my purchase of a property run smoothly. Sarah the manager and Alison the sales negotiator kept in touch regularly and updated myself on developments throughout the whole process. I found the staff really friendly and always ready to help. It's a well established estate agent and their expertise is priceless. I would recommend anyone looking to buy or sell a property to go and talk to Dixon's first.

Jill · 26 October 2017

★★★★★ 5/5

Google

Gina Neves have a good presentation and introduction to me (name function and also area support) very kind in solving my issue and also keeping me informed at all the time in regards to the progress of my queries.

Ionut · 27 April 2024

★★★★★ 5/5

Google

Overall, it was a great experience. We sold our house through all the restrictions and lockdowns and the team were great and kept us up to date the whole way through. The whole team were professional the whole way through, proactive and great at keep us updated. My husband and I feel they have done an excellent job and wouldn't hesitate to recommend them!PositiveResponsiveness, Quality, Professionalism, Value

Kayleigh · 25 October 2021

★★★★★ 5/5

Trustpilot

Our property was purchased through the…

Our property was purchased through the Acocks Green branch. Buying our first home, Courtney provided excellent service and was on board and in touch with us quickly. I highly recommend Diction Acocks Green and would use Courtney Assistant again in a heartbeat.

Kuranjeet · 15 December 2022

★★★★★ 5/5

Google

Professional and reliable

Sylvia · 1 September 2025

★★★★★ 5/5

Google

I used Dixons recently to set up a tenancy agreement. I've known my tenant for many years so did not require their full management service, but as a first time landlord Nadia's guidance and support through the process, certificates required, etc was invaluable. Even in the current circumstances, they replied to any queries I had speedily, all calls were returned promptly and I felt totally valued as a customer.PositiveResponsiveness, Professionalism, Value

JTE · 25 October 2020

★★★★★ 5/5

Google

Nadia and Amy were absolutely amazing! They were the only estate agents that were friendly, welcoming and understanding during our house search!

Oyin · 25 October 2020

★★★★★ 5/5

Google

So glad we didn’t take the online option as we really gained from the mediation and support! Great service from all the Erdington team, for help with the move! Lucy and Allison great with the viewings, Charlotte the lister and Sarah Blair the branch manager! 💯 recommend I have now just brought a property from dixons and they were just as good as when I sold through them. Very quick and efficient

Audrey · 27 February 2024

★★★★★ 1/5

Trustpilot

Poor service

Very unimpressed with Dixons service in our recent house sale. First buyer they found wanted a buy-to-let mortgage but couldn’t get one so dropped out. We then dropped the price of our property for a quick sale, as we had already committed to an onward purchase, and we got 5 good offers as a result. Despite telling us that they were ‘working for us’ and that ‘the highest offer isn’t necessarily the best one to take’ Dixons proceeded to go with the highest offer - without even asking us if we were happy with that - a client who we soon realized had no real intention of going through with the purchase and we asked them to move on to the next highest offer. Dixons refused, saying we needed to “give him time” even though, after having been approved for his mortgage he had refused to sign it off saying that he wanted to view the property once more, which should have started alarm bells ringing for them too given that we had already expressed our concerns that he would not proceed with the purchase. Another week went by with him ignoring requests to come in and complete the paperwork before he finally admitted he wasn’t going to proceed, as we had suspected all along that he wouldn’t. Only then did Dixons try to contact the other 4 people who had made offers but, with more than three weeks having now passed, they were unsuccessful in contacting any of them. Then, they recommended an investor of theirs, presumably out of desperation to complete their target of finding ‘a buyer’ so they could claim their fees, who said he would purchase but at a much lower price than it was advertised for. Because we didn’t want to lose our onward purchase we reluctantly agreed to sell to him but, had Dixons ‘worked for us’ as they claimed to do, and acted on our request to move on to other clients we would likely have sold the property for a lot more. Often, email questions we asked about the process went unanswered and then, two days after we finally moved, we received a phone call from Dixons sales progressor asking when we were going to drop off the keys as the buyer was waiting to gain access. We had to explain that we had dropped off the keys and deeds on the day of completion. We were somewhat dismayed that she had called us without first checking with the other staff if we had brought them in. Because of their handling of our sale we feel like we were cheated out of tens of thousands of pounds. We certainly won’t ever use Dixons again and wouldn’t recommend anyone else do either.

Lizzie · 15 August 2023

★★★★★ 5/5

Google

Adam and Hassan at Dixon's Erdington are exceptional in their service delivery to customers/client. They go out of their way to satisfy the clients and make them happy without compromising set standards. It was my great pleasure and delight dealing with you guys 😊 …

Benjamin · 25 October 2023

★★★★★ 5/5

Trustpilot

Lucienne Nicholls

Lucienne Nicholls was our letting negotiator. Despite lockdown she got us a house we love and got things moving quickly and efficiently explaining everything along the way. Since being in the house she is still on hand to answer any questions we have. I would certainly recommend Dixon’s for lettings based on my experience

Russ · 31 July 2020