Trusted Agent profile · Birmingham

Cottons Birmingham reviews

4.0

★★★★★ Great

196 reviews across 2 platforms

Cavendish House, 359-361 Hagley Road, Edgbaston, Birmingham, B17 8DL

Cottons's office in Birmingham, at Cavendish House, is rated 4.0 out of 5 across 196 reviews on two platforms, including 180 Google reviews rated 4.0.

Google logo

4.0 / 5

180

Reviews on Google

This office

Facebook logo

4.2 / 5

16

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

1/5

Google

Perhaps if I leave a poor review Cottons will finally notice that I sold my flat in Pickwick Close two months ago and stop writing to me as if I still own it. If you want the address of the current owner it's on all of the emails I have already sent you to inform you.

John · 12 June 2023

Agent replied · 11 June 2024

Hi John, We are sorry that you feel your experience with us was poor. We have spoken to the relevant department and understand that one of the Partners has been in correspondence directly with you and this matter has now been resolved.

5/5

Google

I was recommended to use Cottons Auctions by an industry professional. Andrew & the team were straight forward (no jargon involved here.. just facts & solid advice), & they didn't disappoint. They quietly & seamlessly handled all the viewings & queries, & achieved a very creditable outcome on the auction day. I'll definitely use Cottons again.

Neil · 12 June 2023

Agent replied · 11 June 2024

Hi Neil, Thank you for taking the time to leave us this amazing review. We look forward to assisting you again in the future.

5/5

Google

I was very pleased with the way in which Cottons handled the sale of my late mother's house in Malvern. At a time of stress and with Covid making things even more difficult I found the transaction to be smooth and hassle free. Although the house did not sell at auction there was lots of interest post-auction and a good price was achieved. I have no hesitation in recommending Cottons. Five Stars.PositiveProfessionalism

Andrew · 12 June 2021

Agent replied · 11 June 2024

Andrew. Thank you for leaving us a five star review. We really appreciate your comments in relation to the service you have received. You now know what its like sitting on the other side of the fence and we are delighted everything worked out perfectly. Best wishes. Cottons

1/5

Facebook

Used Cottons to rent a property while working away and have never previously experienced as poor service. On receiving the keys to the property we attended and discovered that it was filthy from top to bottom including the oven where the glass from the door was hanging off inside. Rang them immediately and were told it was let as it was, queried this and asked if they would expect us to clean it prior to leaving to receive our deposit back and were told we would get a call back from the letting manager this was on a Friday afternoon and despite 2 further phone calls I am still waiting for a return call to explain when if nothing else the oven will be repaired. Landlords and Tenants steer clear if you can!

Lynda · 6 August 2018

Agent replied · 11 June 2024

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5/5

Google

Over the last 20 years my company has always used Andrew Barden and Cottons to sell properties that require much work or land and have had a 100% success rate in their disposal with excellent prices achieved. He is a pleasure to deal with and his knowledge is invaluable. I wouldn't hesitate to recommend him.

Charles · 12 June 2023

Agent replied · 11 June 2024

Charles, thank you for the great review and we are thrilled with your positive feedback of our services.

5/5

Google

Had the pleasure of purchasing a property from cottons auction. A big thank you to Sharon for the professional and exceptional service. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Kamran · 12 June 2020

Agent replied · 11 June 2024

Kamran. Thank you for leaving us a five star review. We really appreciate your comments in relation to the service you have received

5/5

Google

Cottons were recommended to me by a professional property consultant dealing with a family members estate. The staff supporting the sale of the property were professional, very supportive throughout and liaised directly with my solicitor to prevent any delay. I would most definitely use Cottons again and I'd highly recommended their business.

EMROPA · 17 July 2023

Agent replied · 11 June 2024

We really appreciate you taking the time to leave us a fantastic five star review and for recommending our services. We are happy to have assisted you with the sale of your property and wish you the best for the future.

5/5

Google

Our experience of estate agents varies a lot but I'm happy to give the team at Cottons, Edgbaston (Tina, Julie, Charlotte & Ian) a 5* for seeing us through a tricky auction process with our sale. Each came up trumps when challenges arose and were a pleasure to work with. Thank you.

Bob · 17 July 2023

Agent replied · 11 June 2024

Hi Bob, Thank you so much for taking the time to leave us a fabulous five star review. We will pass on your kind words to Tina, Julie, Charlotte and Ian who will be delighted to hear the positive feedback you have left for them. We are glad to hear that your experience with us has been a positive one.

5/5

Google

Having recently used Cottons for a landlord dispute , Steve Sutton & Andrew Barden are a wealth of knowledge feeling well out of my comfort zone, they guided me through a very difficult tricky situation. I can only praise them for their honesty, and time I would have no hesitation in recommending them.

Dale · 12 June 2023

Agent replied · 11 June 2024

Thank you Dale for leaving us a fantastic five star review. We are happy to hear you are pleased with the services both Steve and Andrew provided.

5/5

Google

We had a great experience buying a house they were representing. Very friendly staff, very responsive and honest. Felt like we were dealing with a human that is rare when it comes to estate agents! Would definitely recommend and will definitely look at using them if we ever need to in the future.

Sophia · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving us such a fabulous five star review, Sophia, we really appreciate the kind feedback and sentiment. It was an absolute pleasure to meet you and Abudllah and to assist you in your purchase. We were extremely grateful to you for the reliability and efforts to accommodate such a smooth transaction in the purchase process.

5/5

Google

December 2021. Excellent service and communication in the most difficult and challenging of times. Advice was clear and concise enabling my Client's property to be sold in a competitive, online environment. Price exceeded expectations and reserve. Watched most of the auction; Andrew Bardon delivered a strong performance and prices to match.

Kevin · 12 June 2021

5/5

Google

Cotton’s Auctions we’re excellent in the sale of my house. The Auctioneer talked me through the process beforehand and worked hard to get a reasonable price. I would recommend them.

David · 17 August 2024

Agent replied · 24 October 2024

We appreciate you taking the time of leaving us a great 5 star review and thank you for your recommendation and glad you were happy with the services we provided.

1/5

Google

Bad attitude with in the whole team doesn't talk but talks down to you absolutely disgusting

Lee · 26 February 2025

Agent replied · 18 June 2025

Hi Lee, sorry to hear you felt you had a bad experience when contacting us. If you could contact me at ssheldon@cottons.co.uk outlining which department you were dealing with and in what respect, I can look into this further for you. Thank you.

5/5

Google

Very pleased with the whole process. Selling through auction had not occurred to us but the process was very easy and quite painless. Andrew worked really hard on auction day and got us a price that we didn't think we'd get. I would certainly recommend using Cottons. Nick Hewett

Max · 12 June 2023

Agent replied · 11 June 2024

We are glad you experienced selling your property through our Auction process and really pleased to hear that you were satisfied with the services we provided. Thank you for recommending our services, Nick, and for leaving us a great five star review.

5/5

Google

Today We had an appointment to viewing property With lovely man he was very kind and respectful with clients . Many thanks for your listening us . 🌹🌹I don’t know what was his name to write his name . 👏🏆👍🌹 …

Shwan · 14 December 2023

Agent replied · 11 June 2024

Hi Shwan, Thank you for taking the time to leave us such a great five star review. We have passed your much-appreciated feedback over to our viewing agent, Mark, and agree that he is always kind and respectful in all aspects of his role here at Cottons.

5/5

Google

We recently purchased a property through Cottons, and from initial engagement right through to completion, the process was seamless. The team were incredibly helpful and made the entire experience straightforward and stress-free. It’s been …

Ranveer · 17 July 2025

1/5

Google

Service management of residential building ( block of flats). Absolutely wile, no manners, attitude. They don't take care of the building, neglecting it, when reporting issues, they have horrible attitude. Highly argumentative, even go as far as telling you that we are making things up. Asking then how long will it take to fix the issue, answer: it will take as long as it takes. Absolutely disgusting.

Señor · 12 April 2024

5/5

Google

Great service as usual from Ian Axon at the recent Feb 2025 auction.

Parmdeep · 21 March 2025

Agent replied · 28 May 2025

Hi Parmdeep, Thank you for taking the time to leave us a five star review. We appreciate your kind words and thank you for continuing to use our services. Thank you.

5/5

Google

I have been so impressed with Cottons. The sale wasnt straight forward but Ian was very patient and understanding. The house went for way over the guide price at Auction. Thank you to Ian and the team, I will certainly recommend you to family and friends.PositiveQuality, Professionalism, Value

Sue · 12 June 2021

5/5

Google

Approachable staff managed at short notice to get our property listed and advertised for Auction. We had several interested parties and offers before the auction date and were pleased to accept one the day before auction. Their recommended insurers and solicitors also made everything go smoothly.

Grenville · 17 July 2023

Agent replied · 11 June 2024

Grenville, thank you for leaving us a great review. We really appreciate you taking the time to leave us such positive feedback.

5/5

Facebook

Investing In bitcoin requires some levels of training and expertise which comes from years of experience.A very big thank you to Mr Callan Marshall he is accurate, honest, trust worthy, and Capable in trading. He has really helped me most especially in the period of pandemic/ lock down i was still able to make more money from home making me $11,800 weekly with just my $1,000 start up capital .. Invest with Mr Callan contact him via;Email: callanmarshall67@gmail.com‪WhatsApp: +1 (619) 736‑9796

Metoba · 20 May 2023

5/5

Facebook

I promised that I'm going to testify if my trading was successful'It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with Mrs Elizabeth Bays and I've learned a lot with her in this few months. I'm so impressed with the profit she helped me made, What I love about her is consistency, she's awesome. I just made my withdrawal of $15,000 USD.Reach out to her for the best forex trading result.Contact her via____ elizabethbays70@gmail.comWhatsApp:+1 {609}7012234Facebook: Elizabeth Bays

KamohElohim · 19 May 2023

5/5

Google

Auction team have been amazing from start to finish with professional communication, Juile and the auction team have gone above and beyond and nothing has been too much trouble! Looking forward to the next auction last one was well organised and great atmosphere. Thank you

Charlie · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving us such a wonderful review, Charlie. We are happy to hear you had such a good experience at our Auction and look forward to seeing you again there soon.

5/5

Google

Cottons were an excellent choice. As a first time auction seller, I found Andrew helpful in guiding me through the process. The auctioneers worked hard to get the best sale for all the properties, and mine exceeded expectations. I would highly recommend Cottons. Melton.

Mel · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving such a fabulous five star review regarding the service that we provided you with for the sale of your property through our Auction. We really appreciate hearing your positive feedback.

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