Trusted Agent profile · Birmingham

Cottons Birmingham reviews

4.0

★★★★★ Great

196 reviews across 2 platforms

Cavendish House, 359-361 Hagley Road, Edgbaston, Birmingham, B17 8DL

Cottons's office in Birmingham, at Cavendish House, is rated 4.0 out of 5 across 196 reviews on two platforms, including 180 Google reviews rated 4.0.

Google logo

4.0 / 5

180

Reviews on Google

This office

Facebook logo

4.2 / 5

16

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Fantastic service from Cottons. Very knowledgeable staff and extremely professional. I look forward to selling my next property through you. Thanks

Lee · 12 June 2023

Agent replied · 11 June 2024

Hi Lee, Thank for for taking the time to leave us a fantastic 5 Star Review. We really appreciate it and look forward to assisting you again in the future.

5/5

Google

They are very professional, knowledgable and friendly. They have wide reach and help us let out the property very quickly

Tieqiang · 12 June 2023

Agent replied · 11 June 2024

Thanks Tieqiang, for leaving us this fabulous five star review. We were so glad that our Commercial Partner, Stephen, was able to assist you in the letting of your commercial property. Should we be able to assist you in the future, please do not hesitate to contact us.

5/5

Google

Cottons are so friendly, reactive and if I needed anything nothing was too much trouble, would highly recommend Cottons

Sue · 12 June 2023

Agent replied · 11 June 2024

Thank you Sue for your kind words. We really appreciate you taking the time to share your experience of our services.

5/5

Google

Really kind, professional and great service throughout, thank you

Rollo · 12 February 2024

Agent replied · 11 June 2024

Thank you for leaving positive feedback for our services. We really appreciate your comments and glad you were happy with the service you received from us.

5/5

Google

I recently used Cotton's to sell a property via auction. The process from start to finish was professional, hassle free and expertly done by Sam. I would definitely recommend and will be contacting Sam in the future for any other Property dealings.

Craig · 13 June 2019

Agent replied · 11 June 2024

Thank you so much Andre, I will pass your kind comments on to Sam, glad we could help!

5/5

Google

I recently used Cotton's to sell a property via auction. The process from start to finish was professional, hassle free and expertly done by Sam. I would definitely recommend and will be contacting Sam in the future for any other Property dealings.

Andy · 28 December 2018

Agent replied · 26 December 2024

Thank you so much Andre, I will pass your kind comments on to Sam, glad we could help!

1/5

Google

AVOID RENTING WITH THEM. id rather a cardboard box

Shannon · 14 December 2023

Agent replied · 11 June 2024

Hi Shannon, Sorry you have felt the need to leave us a one star Google Review. If you could please email me at ssheldon@cottons.co.uk with further details, I can look into this for you.

5/5

Google

Great company and highly recommended. Really surprised to read the bad reviews as I have always found them to be excellent to deal with and they always go above and beyond. Would 100% use them again. Thanks Cottons

Donna · 13 June 2019

Agent replied · 11 June 2024

Thank you Donna, delighted to of been of service!

1/5

Google

I would not recommend Cottons for letting out your property. Once they let it out they don’t care about you. Customer service is non-existent. Tenants are always calling me even though I pay Cottons to manage. Rubbish agent.

Malik · 13 June 2018

Agent replied · 11 June 2024

Dear Malik, We have reported this review to Google as we believe this is highly innacurate.

1/5

Facebook

I’ve been renting in the UK for the past 7 years and NEVER had such a bad and disrespectful experience as I had with Cottons! Don’t rent with them!

Anne · 4 June 2024

5/5

Google

I would highly recommend Cottons. The sales team where excellent, nothing was to much trouble for our point of contact Emma. She handled everything in a very professional manner. A pleasure of a company to deal with.

Holly · 13 June 2017

Agent replied · 11 June 2024

Thank you Holly!

4/5

Google

Nice fish and chips. £10.50

Alan · 14 November 2023

Agent replied · 11 June 2024

Hi Alan, We appreciate you taking the time to leave us a Five Star Google Review but unfortunately we can't take the credit for this one! :-)

2/5

Google

We rented an apartment with them for one year the maintenance was not responsive at all it took 6 Months to fix a window that was not closing properly.

Marius · 12 June 2020

Agent replied · 11 June 2024

Hello Marius, thanks for taking the time to leave a review, unfortunately, we were unable to get permission to attend to the window from the landlord, without this we are unable to act, despite this I did appreciate working with you and wish you both all the best for the future.

5/5

Google

Very good service, would highly recommend 👍🏽 …

Ronald · 12 June 2023

Agent replied · 11 June 2024

Ronald, thank you so much for leaving us the great review. We really appreciate you sharing your experience of our services.

5/5

Google

I have bought and sold property at many of Cottons Auctions and always found the service provided to be excellent, all the staff are very professional and have great knowledge in their respective fields.

Paul · 13 June 2016

Agent replied · 11 June 2024

Hi Paul, thanks for the review, always glad to assist!

1/5

Google

Cottons auction has properly gone down hill, staff all gave a chip on their shoulder and are rude. Don’t get why when the number of properties they now have is tiny! Used to be decent, but really poor quality now and their rudeness and arrogance is a joke!

Chan · 25 August 2022

5/5

Google

Had a brilliant experience with cottons, the sales team (Emma, Dan and Jack) were all highly efficient, friendly and professional. They made the whole process so easy and stress less, would HIGHLY recommend

Abbi · 13 June 2017

Agent replied · 11 June 2024

Thanks for the review Abbi!

1/5

Google

Awful company to deal with.

Betfred · 12 June 2023

Agent replied · 11 June 2024

.

5/5

Google

I had the pleasure of working with a Mr Sam Moxon for the purpose of auctioning a property, I would certainly recommend his services

PARSONS1256 · 13 June 2019

Agent replied · 11 June 2024

Thank you for your review, I am glad Sam was able to help.

5/5

Google

Great company highly recommend to people wanting to sell property quicker than normal estate agency route, clear transparent advice on disposal with excellent service to match.

Mo · 13 June 2016

Agent replied · 11 June 2024

Thank Mo! always glad to help!

5/5

Google

Amazing company Would definitely reccomended to anyone Do all the work for you and answer any queries along the way x Thankyou

Linda · 13 June 2019

Agent replied · 11 June 2024

Thank you Linda! always glad to help you and Jamie!

5/5

Google

Andrew and Sharon on the auction side were incredibly helpful - assisted with my queries in detail. Thankyou !

S · 12 June 2020

Agent replied · 11 June 2024

Thank you so much for your positive review! We are delighted to have been of service.

5/5

Google

Fantastic Customer Service & support whilst going through the process of finding and securing our new rental apartment through Cottons. Highly recommend to anyone who is looking to find either an ultra efficient property management company or a rental property.

Chris · 12 June 2022

1/5

Google

Called to make a general enquiry and the woman was so rude. Blunt tone and didnt seem like she wanted to help at all. What makes you think I'd want to buy a house from a company like this? First impressions are awful. Please teach your employees basic phone manners!

Ikra · 12 June 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cottons's Google reviews

Questions about Cottons Birmingham

How many reviews does Cottons Birmingham have?

Cottons's Birmingham office has 196 reviews across two platforms: 180 on Google, 16 on Facebook.

What is Cottons Birmingham's rating?

Cottons Birmingham is rated 4.0 out of 5 across all 196 reviews, and 4.0 out of 5 on Google from 180 reviews.

Where is Cottons's Birmingham office?

Cottons Birmingham, Cavendish House, 359-361 Hagley Road, Edgbaston, Birmingham, B17 8DL.

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