Trusted Agent profile · Birmingham
★★★★★
232 reviews across 1 platform
93 High Street, Kings Heath, Birmingham, B14 7BW
Connells Lettings's office in Birmingham, at 93 High Street, is rated 4.3 out of 5 across 232 reviews on 1 platform, including 232 Google reviews rated 4.3.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleBilly Knowles is/was the sole reason I brought through Connells. Honestly, this man is a credit to the company! Buying a house is stressful enough and even worst during this pandemic but speaking to Billy always put mind to ease. His work is very methodical, he explains everything that he's doing and he's super patient. 10/10 Thank you!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJo from the Kings Heath branch sold my home very quickly & was always on hand with any queries I had. If Jo didn’t know she would get back to me the same day with the answer. Jo went above & beyond which gave me a lot of confidence we choose the right estate agent. Jo also helped with the purchase of my new property even though that was with a different estate agent. All in all very pleased & satisfied with the service I received & always very professional & polite. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Hello, thank you so much for taking the time to provide our team with a 5-star review. We are so happy to hear Jo helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.
4/5
GoogleGood estate agent. Luke is very helpful
Thank you for your terrific review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe were very pleased with the support we received from Billy Knowles in finding the right mortgage for us. He guided us through the process and took his time to ensure we were happy and understood everything; as first time buyers this was very useful. We would definitely recommend Billy if you are looking for an excellent mortgage broker.
5/5
GoogleBilly Knowles was the agent that dealt with my purchase, always there to help you on the way, great knowledge and expertise and explained thinks in a simple way no jargon just straight forward, quick responses when I had concerns or if I did not understand anything this aspect was consistent every step of the way. Definitely recommend this place.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleTry to contact with them for a house viewing weeks ago, first being sold with their "mortgage advice service," then being asked to show them AIP and bank statement, after send them funds proof, no any further contact about viewing slot booked etc.. The service is very poor & the staff's attitude is very rude, unprofessional, the whole experience dealing with them is "dodgy" I soon decide to walk away with this terrible agent, no matter how brilliant the house they sell.NegativeResponsiveness
Hello, we are very sorry to hear that you believe the service of our team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
5/5
GoogleSian Morris has been excellent in sorting my first move out into a rental. Her reply time was faultless and she always made herself available for any of my queries. With our initial search for a rental we dealt with many estate agents- none of them meeting the standards of Connells. Thank you Sian and team!
5/5
GoogleI have used this branch for the last 4 years, as they handle the letting of my properties. I would like to say a big thank you to Kori and Lauren for being so helpful, professional and responsive, I couldn't have asked for a better team to deal with, and would recommend them all day long. It's a 5* rating from me!
5/5
GoogleJason was the creme de la creme of anyone that I have dealt with before. Good knowledge of the current market, very down to earth and not to serious and robotic like most estate agents. Even though I did not end up purchasing a property directly through Connells I did use their financial services which were also very helpful.PositiveQuality
5/5
GoogleA wonderful experience with Connells letting Kings heath, their staff are so friendly ,welcoming and professional.I really enjoyed every bit of their services rendered to me and my family. Thumbs up👍 …
Hi Joyce, thank you so much for your wonderful 5* review! We're thrilled to hear that you and your family enjoyed our services and found our staff friendly and professional. Best regards, Lucy, Customer Relations Team
4/5
GoogleI got assisted by Sian who was more than accommodating to all my inquiries from day 1 till I moved in. Sian is very professional, she worked on resolving every issue in no time and was always available when I had questions especially that I was moving from overseas. I highly recommend her.
5/5
GoogleFor being an international migrant Connells team has been amazing on my journey on obtaining my own rental property....communication was effective and the support was generous considering this all transpired during my busy work schedule....best team ever and very efficient and professional. Many thanks to this amazing team.
Thank you for taking the time to leave us this amazing 5* review Natasha. Kind regards Lucy, Customer Relations.
5/5
Google5 Starts for Billy Knowles in Kings Heath Connells branch. Billy is super efficient, professional, and supportive throughout the whole process. He is highly approachable whenever we feel unsure & have any questions. I will 100% contact Billy again in the future for remortgage and also recommend him to all my friends.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHouse is sold. Thanks to Billy and Aaron. Both were friendly and gave advice when needed, and also kept me up to date with the sale and any interest in the property before the eventual buyers were found. Dealt mainly with Billy, but both he and Aaron were approachable, open to questions and prepared to take late calls etc. Cheers.
5/5
GoogleWe are very happy we went with connells after having issues with other estate agents, we only wish we came to connells first, sale was very quick completed within 2 month and Billy was always there happy to help with any queries viewings ,negotiations and everything. We can't recommend connells enough especially Billy and Abdul(mortgage adviser) Regards niyat and semere
5/5
GoogleConnells people were very professional throughout the process. Special mention to Billy who did a tremendous job as a mortgage consultant, getting me the best deals, answering all my questions in a timely manner. I would recommend Connells to anyone for their property sale or purchase in Birmingham.PositiveResponsiveness, Professionalism
5/5
GoogleCurt literally made, what was a hellish journey to a first time buy, a breeze. I had so many issues and since our first meeting, he supported me through every step of the way. He’s a consummate professional with a really friendly demeanour. Curt, you’re an asset to Connells, thank you
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
Google5 Starts for Billy Knowles in Kings Heath Connells branch. Billy is super efficient, professional, and supportive throughout the whole process. He is highly approachable whenever we feel unsure & have any questions. I will 100% contact Billy again in the future for remortgage and also recommend him to all my friends.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Googlei have rented a property from Connells Kings Heath. Lauren McConkey was my lettings negotiator. it was a pleasure to have her look after me and the process of getting the property, she was efficient and good at communicating what was needed from me and what i expected from the agency. everything was done in timely manner - i would recommend Lauren :)
5/5
GoogleCharlotte was absolutely helpful and professional. I’m appreciated for her effort that I can rented my first house in UK even I have not credit history. I would definitely recommend anyone to use Connells for letting or sale!
5/5
GoogleBethany at Kings Heath Branch of Connells. “Thanks for your support and expertise selling my Mom’s house, your support and personal assistance throughout this process has been excellent” We will definitely use you and your team again in the future as you made a difficult process of selling the house a seamless process even when we had challenges. Thanks Peter.
5/5
GoogleI had an excellent experience with Connells. Their professionalism, dedication, and expertise made the entire process smooth and stress-free. The team’s attention to detail and clear communication were outstanding. I highly recommend their services!
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAt Connells kings Heath, Birmingham i found Abdul Billy and the team very professional. They really looked after myself and my friend Ray and were very responsive and proffessional and got the job done very quickly. I would reccomend Abdul and this branch to anybody and Many thanks for all your kind help
5/5
GoogleSo far Connels have been great, my advisor Curt is so helpful and quick to keep me updated and respond to my endless questions. Curt has made this process feel seamless for me. Thanks Curt :)
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