Connells Lettings Birmingham reviews

★★★★★ 5/5

Google

From the moment my initial phone call was answered, I knew that Connells Kings Heath were fantastic! We managed to look at a rented property on the 23rd of December and move in on the 12th of Jan! The constant level of outstanding service, especially over the Christmas period is a real test of character and a show in dedication from Connells. Sandra has been phenomenal from the start and continues to assist whenever we have queries. A real credit to Connells, her team and the industry. Thank you Connells Kings Heath, and Sandra for making our move a stress free period. 👏🏼

James · 14 January 2026

★★★★★ 5/5

Google

I had an absolutely fantastic experience with Connells kings heath! From start to finish, Pam and Sandra went above and beyond to make the entire process as smooth and stress-free as possible. They were genuinely friendly, fast, professional, and incredibly helpful, always ready to answer any questions and guide me through every step. What really stood out was how efficiently everything was handled, the whole process was surprisingly fast and completely seamless, which is rare and so appreciated when renting a home. Their communication was excellent, their attitude was positive. I also had a welcome gift box, that was very nice of them. Honestly, this has been one of the best estate agents I’ve ever dealt with when renting a property. I couldn’t recommend them more highly. If you’re looking for estates agents that truly cares and delivers exceptional service, this is the one!

Ahmad · 30 November 2025

★★★★★ 5/5

Google

Sandra was very kind and helpful, I felt like she really understood me and my situation and kept me informed throughout the whole renting process explaining everything I needed to know and even though I had lots of questions she answered to all my questions patiently, she is definitely unique with exceptional customer service skills. She definitely helped to make moving less stressful and I appreciate that a lot😊 I am very happy with the service I received at Connells and I would highly recommend Sandra and the agency!

Klaudia · 2 January 2025

★★★★★ 5/5

Google

I have just bought my first home and the seller used Connells in Kings Heath. Katie was friendly and prompt at responding to queries, which made the process all that much easier as I know from other people's experience it is not a given. Thanks for your support!

Sandra · 28 November 2025

★★★★★ 5/5

Google

Katie was so helpful throughout my entire property search, made a stressful experience feel so much better and easier. She is a credit to Connells.

Charley · 15 March 2026

★★★★★ 5/5

Google

Dilvinder provided fantastic service about Mortgage via video call. I was able to book appointment quickly. She was very helpful and she is a real professional who was able answer all my questions. I was very confused and did not know about most of mortgage details. She explained everything step by step. After the online meeting with her, I know my route and how to proceed now. Thank you !

Cengiz · 15 March 2026

★★★★★ 5/5

Google

Sandra was a fantastic help in us finding a new flat to rent. I have never encountered a competent estate agent before but Sandra was terrific. She was prompt at organising viewings, sending over documents to us and managing the entire process. Thank you Sandra!

Daisy · 16 August 2025

★★★★★ 5/5

Google

I can't compliment these agents enough. The help & support I have received is second to none. I'm a first time buyer & was really struggling with understanding the whole mortgage & home buying process. Dilvander Kaur, who is assisting me, is absolutely fabulous & helped me in securing a Morgage, when I thought it wasn't impossible. She obtained the best deal for me and spent over 2 hours helping me budget to get a clear idea of how the mortgage would fit into my expenses. I feel so much more confident and clear moving forward in this process. I highly recommend anyone looking for mortgage advice to use Connells, in particular, Dilvander from the Kings Heath branch. She's patient, understanding & knowledgeable & nothing is too much trouble. She's an excellent & dedicated advisor. 10 stars from me but can only give 5 on here! Shame.

Natasha · 7 December 2025

★★★★★ 5/5

Google

We had the pleasure of working with Curt throughout the entire process of purchasing our house. His expertise and dedication made what could have been a long and complicated process, feel seamless and easy. Curt went above and beyond to ensure that all our needs were met, and his professionalism and guidance were invaluable. We are extremely grateful for his assistance and highly recommend Curt to anyone looking for a top-notch mortgage consultant. Thank you, Curt, for making our home buying experience a positive one!

Kiron · 10 February 2024

★★★★★ 5/5

Google

I had the best experience with Connells I first spoke to Pam who was really quick to book me in for a viewing and get the ball rolling she was very friendly and helpful. I then went to view the house and I was meet with Sandra and she …

H · 16 May 2025

★★★★★ 5/5

Google

Sandra was super helpful from start to finish! I was in a panic and had to find another property with 2 weeks left, Sandra helped me find a property and view on the same day and then the application process was super quick and easy too! …

Holly · 16 June 2025

★★★★★ 5/5

Google

"Opportunities don't happen, you create them"! The above fives words sums up the attitude of Parminder Mahay from Connells Estate Agent, Kings Heath, Branch in Birmingham. Here's why..... Parminder Mahay was highly recommended to us but was on leave when we first contacted Connells. It was unfortunate as we had no alternatively but to make other arrangements as time was of the essence. One week later after her return from bereavement leave, Parminder called us, apologised for the delay and updated on her position. We were so impressed by her presentation that without a doubt, we wanted her to promote our property. Parminder appraised our property on 11.09.23 and from the photographs that she uploaded to rightmove within a few hours, it had so many views, it was amazing! The photographic images were far the best we have ever had over the ten years of renting properties. Parminder highlighted the key areas, such as the kerb appeal ie.,(front garden; double parking bay and full length image of the 3-storey house). The rear garden highlights were the views from the wasteland overlooking the garden, flower beds and patio. Internal images were sharp and strategically captured with attention to detail. Parminder's marketing strategies, negotiation skills and ethos won us over. Although Parminder did not ask for the keys to the property, she was given them. To give real service, you must add something which cannot be bought or measured with money and that is sincerity and integrity! We wish Parminder every success; she is an asset to Connells. Regards Nadeen.

Bruce · 15 October 2023

★★★★★ 5/5

Google

Working with Curt Alston from Connells Estate Agents in Kings Heath, was a game changer in our home buying journey. Their dedication to finding the perfect property for us was truly unmatched, and their deep knowledge of the market put us at ease throughout the entire process. Curt Alston and Luke Payne was always available to answer our questions, provide guidance, and negotiate on our behalf. We are beyond grateful for Curt Alston expertise and support, and we can’t recommend them highly enough!

Nadia · 17 July 2023

★★★★★ 5/5

Google

Thank you so much! Curt has been brilliant to work with, as a first time buyer he has made the process really easy and positive, providing all the information I needed. He always replied quickly and supported at each step of the process. Thank you so much, it's been a pleasure, highly recommend!

Lydia · 12 December 2024

★★★★★ 5/5

Google

Great experience and communication. Such a change from other agents, I was really surprised. Sandra and her team did an excellent job, always on the ball, they answered and dealt with all enquiries we had. There was no dragging the time or no bothering to answer. Plus she actually smiles:). Again, such a difference from other agents. Five stars.

Dasa · 26 August 2024

★★★★★ 5/5

Google

I dealt with a number of estate agents and brokers while buying my home, and Connells is the only one I’d genuinely recommend. Curt was exceptional, part mortgage advisor, part life coach, and fully invested in making the process easier …

Kirstin · 16 May 2025

★★★★★ 5/5

Google

Excellent service provided by this agency where we dealt with Sandra, whom I would recommend. She managed our file as a true professional while we were abroad. In just a week we were able to sign and have the keys to our accommodation. Everyone at the agency was professional and very helpful. Thanks again to Sandra Dinh.

Home · 25 September 2024

★★★★★ 1/5

Google

Worst agents to rent from. Had a horrible experience with them whilst renting and after leaving the property they tried every opportunity to take money from our deposit despite us cleaning the property to a better standard than how we received it. Also more recently I accidentally ordered a parcel to my old address and I tried contacting them and left many VMs and they simply just ignored all my messages with no reply. Worst agents!

Rimzy · 16 September 2025

★★★★★ 4/5

Google

Decent and responsive estate agents. Anchal was quick to answer the phone and helpful with house viewings.

Hugh · 28 November 2025

★★★★★ 5/5

Google

My transition to obtaining my first UK flat was made unbelievably easy by the Connells team. Sandra and Mohammed were excellent and so professional. They were very patient with me and guided me the best way they knew how. I am very grateful for these people, words cannot express my satisfaction! Keep up the good work guys! Wish there were more stars to give :)

Luvina · 10 February 2024

★★★★★ 5/5

Google

My partner and I dealt with Lauren who found us a great house at a great price and got all the paperwork and everything sorted in half the time I'm used to with previous agents I've used. She was friendly and knowledgeable and gave us some great advice on how to deal with our current, awful, agents. I would heartily recommend Connells and thanks to Lauren once again for all of her help.

Jimm · 12 June 2023

★★★★★ 5/5

Google

Bought my first Btl and Anchal was great from start to finish!!

Bilquees · 28 November 2025

★★★★★ 5/5

Google

Recently dealt with Sandra through the smooth transition of renting a property. Great communication throughout.

Matt · 29 October 2025

★★★★★ 5/5

Google

I’m happy with service of Sandra Dinh, she’s very diligent, and her follow up with landlord and swift reply to client made , the whole renting process a nice journey … thanks Sandra Dinh, and thanks Connell for a good service

Clifford · 2 January 2025