Trusted Agent profile · Birmingham
★★★★★
2,122 reviews across 3 platforms
The Exchange,​ 19 Newhall Street, Birmingham, B3 3PJ
Centrick's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,122 reviews on three platforms, including 346 Google reviews rated 2.8.
Tell us what you need and we'll put you in touch. Centrick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotMarwan the axium concierge is a smart…
Marwan the axium concierge is a smart man he helped me with many things very proffessional and smart thank you
Hi Shum, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Marwan. Kindest regards, Centrick.
5/5
GoogleI had been looking for a place for over 2 weeks having just moved to England. I dealt with a few other letting agencies, and they did not meet my expectations. Searching all over the internet, I finally found Centrick Property. Once I viewed the place I was interested in, Matt tried his best to get me in during that same week, in which he did. I'm grateful for that, and if anyone is looking for a great place to stay, prompt service, and professionalism, then look no further than Centrick Property.
5/5
GoogleWhile searching for a flat to rent, I dealt with three agencies. My experience with Centrick was way better. This good experience was not only due to the good interaction with the agent and the staff of the firm, but also due to the nice flat I found thanks to them. My recommendation goes, especially, for Tracy Lu. Tracy helped me negotiate a better price for the flat (great location, nice furniture, etc), and helped me save 200 pounds :) The process of the signature of the contract was swift and easy. Very kind people work in Centrick. Totally recommended.
5/5
GoogleI bought some investment flats in Coventry last year and Centrick have been involved in every aspect since then - they re-let them quickly when one comes vacant, the management is seamless, the rent comes in well and if a tenant gets behind on the rent they are on to it straight away working out a payment plan. They also look after little maintenance jobs as well which is great as it takes away all the stress from me! Hopefully the tenants are happy as well as the flats are much better than they were when I bought them and they know where to call if they have any problems. All in all a great service, thanks guys! Alex
5/5
TrustpilotQuentin Lee
Quentin Lee, was very good in the guide of the property! 100% good, so 5 starts
Hi Karina, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
2/5
Googleplease , please do not deal deal with these people ,i do not believe the reviews , they lie saying they havent had payments , even when you have bank statements to prove they have cashed your cheques , they are impolite , my father is aged and has become very ill after dealing with these people , so please take care , research your companys and find a better one , there services are not great , they make life very stressfull
4/5
GoogleHaving been an owner/occupier of an apartment in Metropolitan Lofts, Dudley since 2007, I have been particularly concerned about the quality of management services after experiencing less than satisfactory service from previous management companies. Since taking on the contract for Metropolitan Lofts in 2009, Centrick have been consistently professional and efficient in regard to responses to day to day concerns and have worked closely with the residents committee to ensure that the development runs smoothly and problem free. We are satisfied that Centrick are providing us with the best levels of service and long may it continue.
5/5
GoogleWe were looking for an apartment few days ago. We passed by Centrick and came in to have a try after visiting many other agents. They hold many great apartments and we found our ideal one. We are in charged by a gentleman named Matt who is a very nice guy and with patience. But because of the language barrier a Chinese young lady named Tracy came for help. She is very friendly, helpful and with patience as well (we were a little bit pushing). Now we are packing up and looking forward to moving in the new apartment. Thanks a lot!!!
5/5
TrustpilotPrompt reply
I emailed namrit about a query, she responded promptly and efficiently.
Hi, Bella. Thank you for taking the time out to write this review. We will ensure your feedback is passed on to Namrit. Kind regards, Centrick.
1/5
TrustpilotStill not able to sort out my bills
Still not able to sort out my bills. i cant get access to my meter or nothing. i keep asking but no answer
Hi, we're sorry to hear about this. Please could you email customerservice@centrick.co.uk with the your details and the property details so that we can look into this. Kindest regards, Centrick.
5/5
TrustpilotHave been dealing with Holly the last…
Have been dealing with Holly the last few weeks,she is really lovely and helpful. She couldn't be more helpful with trying to help me a ground floor flat. I really appreciate her time.Carol
Hi Carol, Thank you for taking the time out to write this review and for your kind words regarding Hollie. We will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotI've been with the Centrick Birmingham…
I've been with the Centrick Birmingham Lettings Team for 10 years now and I have always enjoyed a good service from them. In recent months, I particularly found Yasmin Hall to be very proactive and helpful.
Hi Abhishek, Thank you for taking the time out to write this review and for your kind words regarding Yasmin. We will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotAll the request been accepted
All the request been accepted, the agent who we had a viewing with was a nice guy with a great personality. Quentin Lee thank you.
Thank you for leaving us a 5 star review!
5/5
TrustpilotVery helpful
After struggling to get through to someone Arjan solved my problem to do with fire doors very quickly.
Hi Aisha, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Arjan. Kindest regards, Centrick.
5/5
TrustpilotVery good and prompt. ..
Very good and prompt delivery... Quentin lee was able to show me around a flat i wanted and i was able to set up the necessary means to move in
Thanks for leaving us a review. It's greatly appreciated and we're so happy you were pleased with our service! Best, Centrick
5/5
TrustpilotGood follow- through
I experienced very good communication throughout the process.
Hi VAC, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to the team. Kindest regards, Centrick.
5/5
TrustpilotGreat service by Amin Nazir given to…
Great service by Amin Nazir given to me.Thank you so much for explaining the details to me
Hi Guiseppino, thank you for taking the time out to write this review and for your kind words regarding Amin. We will ensure they are passed on. Kind regards, Centrick.
1/5
TrustpilotCentrick at Miller House Maidstone
Problems not being sorted at the property include non working lifts, seweage problems, leaking roof and fron t dorrs not locking
Dear Richard, We are very sorry for the current and historical issues at Miller Heights and the impact that this is having on both residents and landlords. We can confirm that some of the lifts are now back in operation and a new front door has been fitted, we are currently working on the rear door repair and once this is repaired, ensure the full security of the building. We will continue to send updates bi-weekly to all residents to help keep everyone informed of progress. Our priority is to ensure that the building is safe and secure and we’d like to assure all residents and leaseholders that we are actively working to establish a stronger financial position for the development to continue addressing and resolving the historic issues. We are working very closely with the Freeholder on all matters and will provide another update during the residents meeting planned for Monday 12th June.Please talk to us if there is anything else that we can do in the meantime either via your Property Manager or directly through customerservice@centrick.co.uk
5/5
TrustpilotWe are not satisfied with your service.
We are expecting your side all problems solve with immediate effect thanking you 🙏
Hi Divya, we're sorry to hear about this experience. We will try to contact you as soon as possible to discuss this further. In the meantime, please could you send the property details to customerservice@centrick.co.uk so that we can ensure we are contacting the correct person. Kind regards, Centrick.
5/5
TrustpilotI had overpaid my service charge
I had overpaid my service charge. The overpayment was explained to me and arrangements made for a refund.
Hi Geoffrey, thank you for leaving us a 5* review. Kindest regards, Centrick.
5/5
TrustpilotQuentin lee is an professional…
Quentin lee is an professional consultant which can provide Chinese services as well.very excellent service.
Hi Pengyu, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotChris@Axium - Best concierge service!!!
I recently moved to my new flat at the Axium in Birmingham. I was greeted by Chris, the very polite and helpful concierge of the building. Whenever there is anything that he can be of assistance he will go above and beyond to make it happen! Always happy to answer any questions and most importantly eager to engage and help you! Congrats Chris! Keep up the good work!!
5/5
TrustpilotChelsea showed me an apartment and even…
Chelsea showed me an apartment and even when I dislike the apartment she is keeping in touch with me for new viewings.
Hi Kumar, thank you for leaving us a 5* review, we will be sure to pass on your kind words to Chelsea! Kindest regards Centrick
5/5
TrustpilotAgent Quentin Lee is a good agent
The agent Quentin Lee do stuff pretty fast, and he is very responsible and acting patient on my case
Hi Sam, thank you for leaving us a 5* review. We will pass on your kind words to Quentin. Kindest regards, Centrick.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Centrick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
