Trusted Agent profile · Birmingham
★★★★★
2,122 reviews across 3 platforms
The Exchange,​ 19 Newhall Street, Birmingham, B3 3PJ
Centrick's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,122 reviews on three platforms, including 346 Google reviews rated 2.8.
Tell us what you need and we'll put you in touch. Centrick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotI wanted to express my gratitude to…
I wanted to express my gratitude to Quinten, one of your employees. His helpfulness made my experience exceptional.
Hi Adel, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotCara is amazing !
Cara, has been absolutely amazing so far :-)! Really helpful and knowledgeable. Her professional and natural nature has been a breath of fresh air in my search for a property. Thank you so much for making this process smooth :-)
Hi Simon, Thanks for taking the time to write this review and for our kind words about Cara. We will make sure they are passed on. Kind regards, Centrick
4/5
TrustpilotSmooth moving
My wife and I have dealt with a series of estate agency before but for sure Centrick Property (Nottingham) has been the most efficient and reliable. We have been viewing a series of properties with them and all of them were well maintained and with a reasonable monthly rent. We have been accompanied in the all procedure by Sophie who was always extremely professional, punctual and kind. Despite the initial fees are slightly higher than others I would recommend Centrick Property (Nottingham).
5/5
TrustpilotLovely straightforward team and positive experience
My experience has been really positive throughout the process which is primarily due to Cara Morris. She has been really helpful, with great communication and made the whole thing a smooth and easy process so thank you!
Hi Alexandra, Thank you for taking the time out to write this review and for your kind words regarding Cara. We will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotZohra thank you so much for all your…
Zohra thank you so much for all your support in getting the apartment sorted very quick and kept us up to date all the way through. 5 stars amazing work Zohra
Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Zohra.Kindest Regards, Centrick.
1/5
YellUnprofessional, no integrity and immoral
I would advise anybody looking to rent a property to look elsewhere - no matter how nice the property, or how well priced. I lived for a year with a leak coming through my kitchen ceiling, and for months with a leaking dishwasher and a host of other maintenance issues. The maintenace team make up a different story each time you contact them (they especially love sending people round to complete a quote for repair work but then never actually having the repairs carried out). Their teams are poorly educated with regard to tenants legal rights and they operate under the assumption tenants will have neither the money or time to pursue them through the courts. I actually ended up having legal counsel in order to leave the property. Having lived in London and elsewhere in the UK I have dealt with many agents - centrick are by far the worst.
5/5
TrustpilotQuentin has done a very good job with…
Quentin has done a very good job with showing us the property. He’s been very helpful with our property searching journey
Hi Hirenpreet, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
1/5
TrustpilotWorst experience no one has replying…
Worst experience no one has replying emails.I never seen these kind of service.
Hi, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with your property details? We will then look to contact you as soon as possible. Centrick
1/5
Trustpilot11 issues since November
11 issues since November. Some are even security issues. Centrick will not respond me but still take my money. Avoid this company
Hi L P, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with the property details so that we can look into this for you? In the meantime, we will try to contact you based on the name provided. Kind regards, Centrick
5/5
TrustpilotAmin answered my query straight away…
Amin answered my query straight away and arranged for me to claim a refund for overpayment. The service he provided was excellent.
Hi Geoffrey, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Amin. Kindest regards, Centrick.
4/5
GoogleSales and Lettings are a cert 5* - Rhianna Shakespeare took the time over a period of a month to make sure we were settled into the flat with an extra set of keys and was at hand to answer any queries we had. Maintenance are 3* - Things do get replaced eventually, such as taps but not like-for-like, a hangrohe tap gets replaced with a Wilko one etc. I still think you won't get better in Birmingham though. Overall - recommend Centrick - they won't leave you abandoned as some agents have done in the past!
5/5
TrustpilotProfessional agent
Mr.Quentin Lee explained everything about apartment clearly and answer all questions about utilities and council tax.
Hi Soudeh, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotCentrick always a pleasure to work…
Centrick always a pleasure to work with. Anya at the front desk is always super helpful... an asset to centrick
Hi Asam, thank you for taking the time out to write this review and for your kind words regarding Anya. We will ensure they are passed on. Kind regards, Centrick.
2/5
GoogleLeaking often happens and the lifts are most of the time broken. Big parking charges if the permit is not displayed.
Hi Mariana, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with the property details so that we can look into this for you? Kind regards, Centrick
5/5
TrustpilotFriendly and efficient
My agent, Quentin, was very professional with great knowledge about the flat. He was also friendly and happy to answer any questions I had. Would recommend!
Hi Teniola, thank you for leaving us a 5* review, we will be sure to pass on your kind words to Quentin! Kindest regards Centrick
5/5
TrustpilotMarwan helped a lot during my stay at…
Marwan helped a lot during my stay at the axium, he is kind to all
Hi, thank you for taking the time out to write this review. We will ensure your feedback is passed on to Marwan. Kind regards, Centrick.
5/5
TrustpilotSmooth Experience
I arranged a house viewing with an agent named Quentin Lee and it was such a smooth and wonderful process.
Hi Aneesa, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotWorking with Centrick property has made…
Working with Centrick property has made my moving process smooth especially working with Quentin who always call to follow up on my applications and with any queries I might have.
Thank you for leaving us a 5-star review! We will be sure to pass on your feedback to QuentinKind regards, Centrick
5/5
TrustpilotI’ve been dealing with Amin recently…
I’ve been dealing with Amin recently and he is very helpful. Very responsive and comes back to my emails quickly.
Hi Alan, thank you for taking the time out to write this review and for your kind words regarding Amin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotQuinton helped me get a viewing into an…
Quinton helped me get a viewing into an apartment complex and showed me around the place :) very nice and friendly
Hi Faaizha, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
Trustpilot5 ⭐ Guy.
Top notch service from Amin N. Polite courteous and very professional. 5 ⭐⭐⭐⭐⭐
Hi, Joe. Thank you for taking the time out to write this review. We will ensure your feedback is passed on to Amin. Kind regards, Centrick.
1/5
GoogleYou are lucky they get back to you! Fire vent fault on both sides of our building here in Dartford for over a year! Work not completed, dreadful third party gardening and if you dare to sell they like to hold all that up for you too! Promises which never happen should be their moto!
5/5
TrustpilotAmin Nazir
I received the most exceptional service from the below gentleman. He was professional, efficient, and committed to providing the best assistance possible.
Hi Charles, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Amin. Kindest regards, Centrick.
1/5
TrustpilotNot getting bins empty no WiFi and no…
Not getting bins empty no WiFi and no jobs being done
Hi, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with the property details? In the meantime we will try to contact you today based on the email address you have provided. Kind regards, Centrick
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Centrick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
