Trusted Agent profile · Birmingham

Centrick Birmingham reviews

3.9

★★★★★ Good

2,117 reviews across 3 platforms

The Exchange,​ 19 Newhall Street, Birmingham, B3 3PJ

Centrick's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,117 reviews on three platforms, including 346 Google reviews rated 2.8.

Google logo

2.8 / 5

346

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,769

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Marwan the Axium concierge is very good…

Marwan the Axium concierge is very good patient and well presented he is helpful

ChenLan · 21 October 2023

Agent replied · 10 June 2024

Hi ChenLan, thank you for taking the time out to write this review and for your kind words regarding Marwan. We will ensure they are passed on. Kind regards, Centrick.

5/5

Trustpilot

Quentin showed us the property

Quentin showed us the property. The property was really nice and the manager was warm and friendly

Aditya · 4 August 2023

Agent replied · 10 June 2024

Hi Aditya, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.

5/5

Trustpilot

It was great experience with centric

It was great experience with centric, specially there commitment and all services.

Customer · 5 December 2023

Agent replied · 10 June 2024

Hi, thank you for taking the time out to leave us a 5* review. Kind regards, Centrick.

5/5

Trustpilot

While living at liberty place saf and…

While living at liberty place saf and his team were grate and help with any inquiries we had

Charlie · 5 July 2023

Agent replied · 10 June 2024

Hi Charlie, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Saf and the team. Kindest regards, Centrick.

5/5

Trustpilot

The Axium concierge is superb his name…

The Axium concierge is superb his name is Marwan he is very helpful and understanding

Qinglin · 22 September 2023

Agent replied · 10 June 2024

Hi Qinglin, thank you for taking the time out to write this review and for your kind words regarding Marwan. We will ensure they are passed on. Kind regards, Centrick.

5/5

Google

Fantastic! Very prompt at replying to any emails and always willing to help in any way. Tom Hayden was a very helpful, professional and polite . Very professional outfit.

Ryan · 11 June 2016

5/5

Trustpilot

Same day response

Same day responseRyan Sidhu responded to my query same day and solved it.

El · 7 November 2023

Agent replied · 10 June 2024

Hi El K, thank you for taking the time out to write this review and for your kind words regarding Ryan. We will ensure they are passed on. Kind regards, Centrick.

5/5

Trustpilot

Neve has helped me secure a property…

Neve has helped me secure a property after giving me options to pick from, she was very helpful and polite and got the job done

Kenniel · 14 November 2022

Agent replied · 10 June 2024

Thank you for leaving us a 5-star review! We will be sure to pass on your feedback to NeveKind regards, Centrick

5/5

Trustpilot

Thanks for your service quentin

Thanks for your service ,it was great,talking to you is easy and you take your time to explain everything to us

AWAt · 17 March 2023

Agent replied · 10 June 2024

Hi Awat, thank you for leaving us a 5* review! Kindest regards Centrick

5/5

Trustpilot

It was an excellent experience as the…

It was an excellent experience as the agent Neve, is very patient and dedicated to her work. She made the whole process easy and stress free

Ikuenogbon · 16 September 2022

Agent replied · 10 June 2024

Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Neve.Best,Centrick.

5/5

Trustpilot

Marwan the axium concierge is…

Marwan the axium concierge is professional and helpful staff at the axium

Yining · 17 November 2023

Agent replied · 10 June 2024

Hi Yining Qin, thank you for taking the time out to write this review and for your kind words regarding Marwan. We will ensure they are passed on. Kind regards, Centrick.

1/5

Trustpilot

Massively disappointed

Bought a new property from them. Never ending problems for 7 months non stop and still ongoing.

Lama · 12 July 2023

Agent replied · 10 June 2024

Hi Lama, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with the property details so that we can look into this for you? Kind regards, Centrick

5/5

Trustpilot

Great service

Very good, helpful & efficient service from Quentin helping us to find a property

Jenny · 28 September 2023

Agent replied · 10 June 2024

Hi Jenny, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.

5/5

Trustpilot

Really helpful concierge team

Really helpful concierge team. Always helping and friendly

Viki · 14 February 2024

Agent replied · 10 June 2024

Hi, Viki. Thank you for taking the time out to write this review. We will ensure your feedback is passed on to the team. Kind regards, Centrick.

2/5

Google

Please do not hire cowboy companies like CPM to harass residents in their own parking spaces. K bye.

Akbar · 10 June 2023

Agent replied · 11 June 2024

Hi Akbar, please could you email customerservice@centrick.co.uk with your property details so that we can investigate this for you? Kind regards, Centrick

2/5

Google

Not very helpful any issues reported were ignored

Miss · 10 February 2024

Agent replied · 11 June 2024

Hi Miss Dee, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk? In the meantime we will try to contact you today based on your name. Kind regards, Centrick

1/5

Google

Nearly 2 months and I am still awaiting for a problem to be resolved, plus in the building they robbered 2 pairs of my shoes and orthopedic soles.

Hawa · 10 June 2022

Agent replied · 11 June 2024

Hi Hawa, We're really to sorry you feel you have had a negative experience with us. Please can you email customerservice@centrick.co.uk with more details so we can investigate this further for you. Kind regards, Centrick

5/5

Trustpilot

Amazing help from Rajveer Singh

Amazing help from Rajveer Singh. He was very patient and ensured my issues was resolved immediately.

InPost · 31 July 2023

Agent replied · 10 June 2024

Hi, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Rajveer. Kindest regards, Centrick.

5/5

Trustpilot

Quentin from Centric management is…

Quentin from Centric management is responsible in the process. Thanks!

Kammy · 24 December 2023

Agent replied · 10 June 2024

Hi Kammy Chan, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.

3/5

Trustpilot

Good professionalism

High rate of professionalism

Edirin · 25 April 2024

Agent replied · 10 June 2024

Hi Edrin, thank you for taking the team to leave a review! We really appreciate your kind words and we will be sure to pass them on to the team. Kindest regards, Centrick.

4/5

Google

Kathryn was very helpful in responding to our request. The outside lights were out and were fixed straight away. Thank you Kathryn.

Delynn · 10 June 2020

5/5

Trustpilot

Quentin has shown us the property his…

Quentin has shown us the property his service was generous,he answered all of our questions.

Samidha · 18 August 2023

Agent replied · 10 June 2024

Hi Samidha, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.

1/5

Trustpilot

Awful management!

What a mess. Building isn't secure and is in disgusting condition. Management need to get their act together

Ellen · 26 May 2023

Agent replied · 10 June 2024

Hi Ellen, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with your property details in order for us to look into this for you urgently? Many thanks, Centrick

5/5

Trustpilot

Timely response to request

Timely response to request. This is quite commendable.

Peter · 31 January 2024

Agent replied · 10 June 2024

Hi, Peter. Thank you for taking the time out to write this review. We will ensure your feedback is passed on to the team. Kind regards, Centrick.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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