Trusted Agent profile · Birmingham
★★★★★
2,120 reviews across 3 platforms
The Exchange,​ 19 Newhall Street, Birmingham, B3 3PJ
Centrick's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,120 reviews on three platforms, including 346 Google reviews rated 2.8.
Tell us what you need and we'll put you in touch. Centrick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotQuentin has shown us the property his…
Quentin has shown us the property his service was generous,he answered all of our questions.
Hi Samidha, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
1/5
TrustpilotAwful management!
What a mess. Building isn't secure and is in disgusting condition. Management need to get their act together
Hi Ellen, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with your property details in order for us to look into this for you urgently? Many thanks, Centrick
5/5
TrustpilotTimely response to request
Timely response to request. This is quite commendable.
Hi, Peter. Thank you for taking the time out to write this review. We will ensure your feedback is passed on to the team. Kind regards, Centrick.
5/5
TrustpilotMarwan very nice and friendly
Marwan very good man , server very nice and friendly . He is the best employee
Hi Phương, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Marwan. Kindest regards, Centrick.
5/5
TrustpilotGreat individual very welcoming and…
Great individual very welcoming and helpful towards us thank you very much Quinton.
Hi Imaad, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotCentrick have been great
Centrick have been really accomodating in a difficult situation. Our agent Harjit has gone above and beyond to make our moving out experience easy and simple. Best letting agency I've ever had.
Hi Elliot, Thank you for taking the time out to write this review and for your kind words regarding Harjit, we will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotQuentin Lee provided an exceptional…
Quentin Lee provided an exceptional service,I am delighted with my experience!
Hi Lee, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotFast, efficient and user friendly process
The process was extremely fast, easy and the executive were extremely helpful
Hi, thank you for taking the time out to write this review. We will pass your kind words on to the team! Kind regards, Centrick.
5/5
TrustpilotGreat helpfull staff
Quentin and Hollie are both very helpful and helpful and lovely staff.By far the best letting agent I have come across in Birmingham.
Hi Tim, Thank you for leaving us a 5 star review. We will be sure to pass your kind words onto Quentin and Hollie.Many Thanks Centrick
4/5
TrustpilotGood customer service
Very helpful and followed through with email.
Hi, Virginia. Thank you for taking the time out to write this review. We will ensure your feedback is passed on. Kind regards, Centrick.
5/5
TrustpilotHe was polite and professional while…
He was polite and professional while showing us the apartment.
Hi Ashish, thank you for taking the time out to leave a 5* review. Kind regards, Centrick.
5/5
TrustpilotMy agent was olga who was very helpful…
My agent was olga who was very helpful and sweet with all the questions i had
Hi Uchenna, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Olga. Kindest regards, Centrick.
1/5
GoogleNobody answers the phone. I have been calling for weeks now. I pressed the selection after the voice prompt. Just several rings then the call ends. I dont understand why they provide a number to contact them when no one answers on the other end of the line anyway.
5/5
TrustpilotHelpful and always friendly on the…
Helpful and always friendly on the phone. Take requests seriously. Always have a good experience
Hi Kirsten, thank you for leaving us a 5* review. We will be sure to pass on your kind words to the team. Kindest regards, Centrick.
1/5
GoogleHorrible customer service, they don't respond to emails and when you do manage to get in touch with them they are rude and unhelpful. Use someone else
Hi Jason, We are sorry to hear you feel you have had a negative experience with us. Please can you email customerservice@centrick.co.uk so we can look into this further for you. Kind regards, Centrick
5/5
TrustpilotThanks Lara
Thanks LaraYour willingness to help out wherever there is a need is greatly appreciated. It's that kind of flexibility and dedication that will help this company grow to its full potential.
Hi Sultan, Thank you for taking the time out to write this review and for your kind words regarding Lara. We will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotAmin got straight to the point and his…
Amin got straight to the point and his answer was detailed
Hi Mr Bassi, thank you for taking the time out to write this review and for your kind words regarding Amin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotTop quality w Mollie!
Amazed with brilliant service from Centrick. Mollie provided quick and positive responses to any of my queries, and went the extra mile to ensure I got the place I wanted. Couldn't be happier!
Hi Tarek, thanks so much for taking the time to leave your review and for the kind words about Mollie, we'll ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotI’ve had an excellent experience with…
I’ve had an excellent experience with Centrick thanks largely to Stella Xydias’ hard work and flexibility, organising viewings around my work schedule despite the challenges during the pandemic. Very grateful for your help.
Hi Mathew, thanks for taking the time to leave your review and kind words about Stella, we'll ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotRyan’s manner was pleasant and he was…
Ryan’s manner was pleasant and he was helpful in answering the questions I asked him.
Hi Clare, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Ryan. Kindest regards, Centrick.
5/5
TrustpilotQuentin
QuentinHad a great experience, very helpful and guided everything,moreover, available at exact time which was given to me.
Hi Al, thank you for leaving us a 5* review, we will be sure to pass on your kind words to Quentin! Kindest regards Centrick
5/5
GoogleWe have been working with Centrick for a number years delivering a range of fire safety and electrical solutions. The property management team offer an excellent service and they always go the extra mile for their clients.
Thanks for the kind words Pat and we look forward to many more years of partnership. Many thanks, Centrick
5/5
TrustpilotFirst Class Services
Quentin. Thanks for your quick response and offering us a first class services in viewing and following up supports. We appreciated all your effort.
Thank you for the 5 star review! Best, Centrick
5/5
TrustpilotCentrick made my process of renting my…
Centrick made my process of renting my first flat in Birmingham very intuitive and easy.Thanks to the expertise of Mollie Cleverley I was able to start signing the papers the same day.
Hi Nick, Thank you for taking the time out to write this review and for your kind words regarding Mollie. We will ensure they are passed on. Kind regards, Centrick
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Centrick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
