Trusted Agent profile · Birmingham
★★★★★
2,124 reviews across 3 platforms
The Exchange,​ 19 Newhall Street, Birmingham, B3 3PJ
Centrick's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,124 reviews on three platforms, including 346 Google reviews rated 2.8.
Tell us what you need and we'll put you in touch. Centrick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Centrick Birmingham is among the Lettings Agency of the Year Awards 2016 winners.
Source: Lettings Agency of the Year Awards 2016 winners, as published.
Centrick Birmingham won The Negotiator Awards in two years, most recently 2024.
Negotiator Awards winner in two years: 2024, 2015.
2024 2 Bronze and 1 Highly Commended The Negotiator Awards 2024 winners
2015 1 Gold The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotFlat renting with Quentin
The process of viewing and reservation was well-organized! All important information was sent via e-Mail or text and the urgent questions can be solved by phone. We highly appreciate his efforts in our first rent in UK!
Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Quentin.Kindest Regards, Centrick.
5/5
TrustpilotConcierge and other staff members at the orion building
Nida, Bernadette, Lukasz, Adriana, Frie and Doyle are always kind and professional. They are always lovely and keen to help.
Hi, Marina. Thank you for taking the time out to write this review. We will ensure your feedback is passed on to Nida, Bernadette, Lukasz, Adriana, Frie and Doyle. Kind regards, Centrick.
5/5
TrustpilotBest in Nottingham
I have contacted every agency in Nottingham and as a real estate business owner, I can truly say that Centrick is by far the best. I contacted with Cara who explained every process easily with fast response. I wish her nothing but all the best.
Hi Kaan, Thank you for taking the time out to write this review and for your kind words regarding Cara. We will ensure they are passed on. Kind regards, Centrick
1/5
TrustpilotThe worst property management company…
The worst property management company we have encountered. Arrogant and impersonal service. If you are a landlord go to one of the smaller independent agencies.
Hi Jonathan, we're sorry to hear about this experience. We will try to contact you as soon as possible to discuss this further. In the meantime, please could you send the property details to customerservice@centrick.co.uk so that we can ensure we are contacting the correct person. Kind regards, Centrick.
5/5
TrustpilotQuinton
Quinton, was very welcoming and walked me through the flat. He explained everything clearly and reassured me everything will be fixed in the apartment.
Hi Jessica, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotQuen has consistently demonstrated…
Quen has consistently demonstrated excellence, proving to be an exceptionally helpful individual who consistently goes above and beyond his duty, setting him apart from the rest.
Hi Kyle, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotHolly solved my request efficiently
Holly solved my request efficiently. Very helpful
Hi Shi, thank you for leaving us a 5 star review! We really appreciate your kind words and will be sure to pass them on to Holly. Kindest regards.
1/5
TrustpilotI am a leaseholder
I am a leaseholder within a block of flats managed by Centrick. I pay service charge but plenty don’t. Yet they threaten to take down my review. Disgusting once again.
Hi Jane, we're sorry to hear about this experience.In order for us to look into this for you, please could you email customerservice@centrick.co.uk with the details of your property? Many thanks, Centrick
5/5
TrustpilotConsort House, Princes Gate
I am deeply impressed by Vim’s helpfulness and prompt response!
Hi Jerry, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Vim. Kindest regards, Centrick.
5/5
TrustpilotTeam supported by Centrick are doing an…
Team supported by Centrick are doing an excellent job looking after the day to day running and up-keep of our development. A dedicated team of three on-site staff - Manager Richard, Caretaker Simon and Cleaner Justyna are worth their weight in gold!
Hi Elizabeth, Thank you for taking the time out to write this review and for your kind words regarding Richard, Simon and Justyna. We will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotHayley at the centrick Victoria point
Hayley at the centrick Victoria point, was really amazing all through out time at Victoria point.
5/5
TrustpilotFriendly and helpful concierge team
The concierge at Orion are friendly and helpful, especially the weekend team of Rose and Nida.
Hi Sara, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Bernadette, Nida and the Orion team. Kindest regards, Centrick.
5/5
TrustpilotI found they are helpful on the…
I found they are helpful on the telephone. Easy to discuss and resolve matters.
Hi Deniz , thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Leanna. Kindest regards, Centrick.
5/5
Trustpilotgood experience for this purchase
We have good experience for this purchase. Luca has efficiency communications between vendors and us. We appreciate with his work.
Hi, ST Poon. Thank you for taking the time out to write this review. We will ensure your feedback is passed on to Luca. Kind regards, Centrick.
4/5
TrustpilotThank you
Thank you for helping us to rent and move in smoothly
Hi Hussain, thank you for leaving us a 4 star review! We really appreciate your kind words and we will be sure to pass them on to the team. Kindest regards, Centrick.
5/5
TrustpilotGreat customer support from officer 'Humza'
Great customer support officer 'Humza'
Hi Millbrook, thank you for leaving us a 5 star review! We really appreciate your kind words and will be sure to pass them on to Humza. Kindest regards.
1/5
TrustpilotMoney grabber
Money grabberHigh service charge and terrible service Zero star experience What a shame 😤
Hi My L, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with your property details? We will try to contact you as soon as possible based on your review history and previous contact details provided. Kind regards, Centrick.
5/5
TrustpilotViewing with Quentin
Viewing with Quentin, super helpful, friendly and went above and beyond to make sure that we felt comfortable with property and took care of our application!
Hi Millie, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotIt was great experience with Viewing…
It was great experience with Viewing till paying holding deposit. Referencing procedure and documentation is also going smooth. Thanks Mr Quentin Lee who meet at viewing, explained all the procedures very well. Really appreciate.
Thank you for leaving us a 5 star review!
5/5
TrustpilotQuestion
Zoya easy to solve the problem
Hi Wendy, thank you for leaving us a 5 star review! We really appreciate your kind words and will be sure to pass them on to Zoya. Kindest regards.
5/5
TrustpilotCourteous and professional service
Once I had located a telephone number and found the right option to press (not easy) Amin in the estate department helped me out courteously and very professionally.
Hi Urszula, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Amin. Kindest regards, Centrick.
5/5
TrustpilotFriendly front desk service
Hi John, thank you for leaving us a 5 star review! We really appreciate your kind words and will be sure to pass them on to front desk. Kindest regards.
5/5
TrustpilotThe properties Centric offer are lovely…
The properties Centric offer are lovely and in great locations. Quentin has helped us through the application process for an apartment we love, answered all our questions and kept us up to date with our application.
Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Quentin.Kindest Regards, Centrick.
5/5
TrustpilotChristiana is efficient and helpful
Christiana showed her professional and efficient service on the process of purchasing a property. She is very helpful and friendly. Thank you.
Hi Ki, thank you for taking the time out to write this review and for your kind words regarding Christiana. We will ensure they are passed on. Kind regards, Centrick.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Centrick won Bronze for Block Management Company of the Year and Bronze for Property Management Department of the Year at The Negotiator Awards 2024, and 2 other industry awards since 2015.
