Trusted Agent profile · Birmingham
★★★★★
2,124 reviews across 3 platforms
The Exchange,​ 19 Newhall Street, Birmingham, B3 3PJ
Centrick's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,124 reviews on three platforms, including 346 Google reviews rated 2.8.
Tell us what you need and we'll put you in touch. Centrick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Centrick Birmingham is among the Lettings Agency of the Year Awards 2016 winners.
Source: Lettings Agency of the Year Awards 2016 winners, as published.
Centrick Birmingham won The Negotiator Awards in two years, most recently 2024.
Negotiator Awards winner in two years: 2024, 2015.
2024 2 Bronze and 1 Highly Commended The Negotiator Awards 2024 winners
2015 1 Gold The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotIt was great talking to holly this…
It was great talking to holly this morning she was able to get my request completed quickly..
Hi Patrik, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Holly. Kindest regards, Centrick
1/5
TrustpilotAbsolutely useless
This is the most dreadfully unresponsive and incompetent organisation I have ever encountered. Total lack of respect for the ongoing condition of the building and total failure to properly and swiftly address the requests of tenants regarding maintenance matters. One star is too many.
Hi there, We take customer care very seriously and are sorry that you feel this way. Please can you email us directly at customerservice@centrick.co.uk with more details so we can work on resolving your issue asap. Best, Centrick
5/5
TrustpilotMarwan
Had a fantastic experience with Marwan throughout my year at the Axium. Very organised parcel distribution and never any mistakes. Always greeted me with a smile and made my stay very enjoyable.
Hi Oskar, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Marwan. Kindest regards, Centrick.
2/5
TrustpilotThey are constantly sending bills for…
They are constantly sending bills for deficits in charges for the last 4 years THEY ARE A JOKE
Hi David Walker, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with your property details? In the meantime, we will try to contact you as soon as possible based on your contact details provided. Kind regards, Centrick.
5/5
TrustpilotVery helpful lady on the desk
Very helpful lady on the desk. Also, very knowledgeable.
Hi Terry, thank you for leaving us a 5 star review. We will pass on your kind words to the team. Kind Regards. Centrick
5/5
TrustpilotThanks to hana for being being very…
Thanks to hana for being being very welcoming and friendly, all my questions Were answered clearly and she was very helpful in guiding me in regards of legal documents. A great company and ladt
Hi Talia, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Hana. Kindest regards, Centrick.
5/5
TrustpilotPrompt response from Haider and very…
Prompt response from Haider and very helpful!
Hi Charlotte, thank you for leaving us a 5 star review. We will pass your kind words onto Haider Kind Regards. Centrick
5/5
TrustpilotI was showed around an apartment I feel…
I was showed around an apartment I feel in love with by Quentin Lee, he made sure all my questions were answered. And helped my through this whole process. He also replied to me very fast making it easier for me to complete everything.
Thank you so much for leaving a kind review! We're so happy that Quentin allowed the whole process of finding an apartment run smoothly for you. Best, Centrick
4/5
TrustpilotHaider provided me with the details I…
Haider provided me with the details I needed in a prompt timescale.
Hi Chris, thank you for leaving us a review! We really appreciate your kind words, and will be sure to pass them on to Haider. Kindest regards.
5/5
TrustpilotCentrick has many properties in all…
Centrick has many properties in all price range and they are easy to contact. They keep following up with the documentation and make it easy for me.
Hi Dhaswin, thank you for taking the time out to leave a 5* review. Kind regards, Centrick.
5/5
TrustpilotGreat Service
They provide an excellent service. It is very easy to contact with them everytime we have a problem before moving in to our new apartment. Good job!
Hi customer, thank you for taking the time out to leave a 5* review. Kind regards, Centrick.
1/5
GooglePlease be aware of this company We big is
Hi Raff, Thank you for taking the time to share your feedback and appreciate your frustration. We'd love to try and help to resolve this for you and get you to the right place, could you please share your name, address of the property in question and a best contact number for you to customerservice@centrick.co.uk.
5/5
TrustpilotMaxi and Adam are the best
Maxi and Adam are always very helpful and ready to support.
Hi Nikolett, thank you for leaving us a 5 star review! We really appreciate your kind words and will be sure to pass them on to Maxi and Adam. Kindest regards.
5/5
TrustpilotThe entire documentation process was…
The entire documentation process was made easy by Centrick. They are quite efficient and easy to work with. I’d totally recommend them to anyone searching for accommodation.
Hi, thank you for taking the time out to leave us a 5* review. Kind regards, Centrick.
4/5
TrustpilotFront door paint job
Put in a request to have the main front door of our building painted after it was covered by graffiti. Holly organised new paintwork which now looks great. Thank you.
Hi Diana, thank you for taking the time out to write this review and for your kind words regarding Holly. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotThe service provided by Centrick…
The service provided by Centrick Birmingham team was great and their customer service is excellent. The professionalism and patience displayed by Quentin, my letting consultant was top-notch and made the entire process seamless.I would definitely recommend Centrick to everyone.
Thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Quentin.
5/5
TrustpilotExcellent.
Excellent.Thats the only word.they dealt with my inquiry so efficiently
Hi, Thank you for leaving us a 5 star review! We really appreciate your kind words. Kindest regards.
5/5
TrustpilotGreat Agent that showed me around the…
Great Agent that showed me around the Leicester complex.
Hi Kelvin, thank you for leaving us a 5 star review! We really appreciate your kind words. Kindest regards.
5/5
TrustpilotJamie Noon and Ryan Sidhu have been…
Jamie Noon and Ryan Sidhu have been excellent to work with, they are extremely well organised and communication has been quick and helpful, making everyones lives easier! its a pleasure working together.
Hi Jonathan, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Jamie and Ryan. Kindest regards, Centrick.
5/5
GoogleShyleigh Quinlan Was amazing and gave great customer experience. She was very helpful with my query. Thank you
Hi Sumaya, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Shyleigh. Kindest regards, Centrick.
5/5
TrustpilotQuentin Lee- Professional, Helpful and Polite
Quentin Lee, who showed me the apartment, was extremely professional, answered all of my questions and was extremely courteous. It was a pleasurable viewing. Thank you, Quentin.
Hi Jose, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
1/5
TrustpilotCriminal company
Absolutely garbage and illegal service by Michael and Tamara! If I could give 0 stars I would. They lied to me and blanked all my emails. I have filed a small claims against them. CRIMINALS. Stay away from this company.
Hi Gino, we're really sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with your property details so we can ensure the correct team handle this for you urgently.Kindest regards, Centrick
1/5
GoogleUnleashed and unmuzzled X-L Bullies running riot at Sheldon court. Manoj Patel has done nothing about it. Pathetic.
Hi RJT, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with your property details? In the meantime we will try to contact you based on your name. Kind regards, Centrick.
5/5
TrustpilotCentrick calls are difficult to get…
Centrick calls are difficult to get through and their agent is extremely busy. It is recommended to expand the number of operators. I also want to thank my advisor Quentin Lee for his patience and great attitude. It helped a lot.
Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Quentin.Kind Regards, Centrick.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Centrick won Bronze for Block Management Company of the Year and Bronze for Property Management Department of the Year at The Negotiator Awards 2024, and 2 other industry awards since 2015.
