Centrick Birmingham reviews

★★★★★ 5/5

Trustpilot

Quentin at Centrick is the best

Quentin at Centrick is a stellar property agent who went above and beyond in supporting me. His dedication, expertise, and commitment to ensuring a seamless experience were truly commendable. Quentin's exceptional service sets a standard of excellence in the industry. I highly recommend him for anyone seeking a top-notch property professional.

Nguyet · 18 November 2023

★★★★★ 5/5

Google

Currently in the process of relocating and Charlotte was very helpful in the stages of finding the right property.

Jack · 10 June 2022

★★★★★ 5/5

Trustpilot

Excellent Customer Service

I had a great experience with Quentin Lee, one of their international consultants. He seems to understand what he is doing. I had an excellent customer service experience with him, and one of the highlights for me was his patience. He waited for me though I came late. He still took the time to explain everything I needed to make an informed decision.

Eseoghene · 15 November 2022

★★★★★ 1/5

Trustpilot

Monkeys

A small group of partially trained baboons would do a better a job of managing a building, on behalf of its owners and tenants, than does this half-arsed rabble of Birmingham-accented school drop-outs.If you see the name "Centrick", run a mile. In response to requests for help, their entirely unprofessional staff always do considerably less than the square root of sweet FA.

Mycroft · 18 December 2022

★★★★★ 5/5

Trustpilot

Very good company to sort and organise…

Very good company to sort and organise with. Maddy was very helpful with very quick responses on emails and sorting out property viewings with.

Jakob · 18 August 2021

★★★★★ 1/5

Trustpilot

Wasted so much time ( months ) trying…

Wasted so much time ( months ) trying to get the excess payment refunded to me and was told I could not talk to anyone in accounts.Now battling to get another payment refunded.

Paul · 17 October 2024

★★★★★ 1/5

Trustpilot

They can't even get the lifts fixed!

Poor performance by centrick! i have been complaining about the lift getting malfunctioned in a property that they manage for almost 2 months and they are not able to get this fixed on a permanent basis. It keeps going down at least once a week and will take almost 2 days to get fixed on average. Every weekend I want to step out I'll find out that the lift has stopped working. Ridiculous!

Haris · 6 June 2021

★★★★★ 5/5

Trustpilot

Help from beginning to end

Nancy helped us, and it was just an absolute sail through with her helping us all the way through from the beginning until we got our keys. We could not be more happy with the service we got, quick responses to all questions. We highly recommend Centrick and Nancy and will work with them again.

Adonis · 24 July 2023

★★★★★ 1/5

Trustpilot

If I could give zero stars

If I could give zero stars, I would.

Exile · 4 June 2026

★★★★★ 5/5

Trustpilot

Quentin is so nice

Quentin is so nice! Good experience.

Eileen · 17 August 2023

★★★★★ 1/5

Google

They are terrible. My gas meter is not working and I requested Centrick, as property manager, for replacement. 3 months passing and I contacted them multiple times but still no one showed up and I'm being charged for non_meter reading each month.

Omid · 10 May 2024

★★★★★ 1/5

Trustpilot

Centrick Operations manager promised to…

Centrick Operations manager promised to deal with ongoing health and safety issues on 24/05/2022 but to this day nothing has been resolved. We are paying service charges on time but again no reliable service yet. The Centrick Property manager has resigned and hopefully by end of year 2022 another management will take over and so on. Hope someone will look into it and act accordingly.

Manroop · 7 August 2022

★★★★★ 5/5

Trustpilot

Quentin has been really helpful during…

Quentin has been really helpful during our viewing, really appreciated

Cy · 17 April 2023

★★★★★ 5/5

Trustpilot

Fixed all my issues

Had a few issues pop up as its a brand new property, Lara was very helpful, got them all sorted for me.

Jake · 26 November 2021

★★★★★ 5/5

Trustpilot

Marwan is a helpful site concierge

Marwan is a helpful site concierge. He assisted me to move 2 large parcels last week. Very appreciated for his assistance.

Eric · 13 January 2022

★★★★★ 5/5

Trustpilot

Customer portal query

I called with a query about admin on customer portal. Call handler (Holly) checked into it, provided an email address to send details of my problem and had it fixed the same day

Helen · 8 October 2024

★★★★★ 5/5

Trustpilot

5 star Agency

Quentin Lee is a 5 star letting consultant with Centric, i would recommend them anyday.. ……….Micheal

Olayanju · 7 September 2022

★★★★★ 1/5

Google

Dire company. Repairs are not getting done. Emails are left unanswered. Issues with the tenants are not addressed. Lifts are not repaired for a very long time. Fire doors are not checked regularly. Cleaning neglected. Repairs are not done. But the worst is a complete lack of communication. What are they paid for - no idea

Lita · 10 June 2023

★★★★★ 5/5

Google

First class service, any problems or questions always answered promptly. Shane Findler is a credit to the team.

Diane · 10 June 2022

★★★★★ 5/5

Trustpilot

Presales Team

I had an exceptional experience from Shay at Presales. Within a short time frame, she managed display professionalism, efficiency, and a genuine desire to help me with my query. I do hope my feedback is relayed to her line manager, as she went above and beyond.An exceptional individual who is an asset to your company.

Charles · 6 July 2023

★★★★★ 5/5

Trustpilot

Great experience

Great experience! Mollie was speedy, helpful and exceptional with my check out experience and answered all the queries I had in a timely manner.

Nono · 28 June 2021

★★★★★ 1/5

Google

To begin with, the property seemed fantastic. However once the maintenance issues started it all went downhill from there. Half the time maintenance issues weren't followed up. +10 Issues later and 6 months down the line things started to be done but not quick enough. After expressing my displeasement to them, someone from the management team (Muyiwa Osunkunle) couldn't seem to grasp why I was so angry. I mentioned the amount issues we had and how even though we pay rent, nothing was getting done. He began to start an argument with me and topped it off with the punch line 'what do you expect us to do'. Well Mr Osunkunle, I want you to fix the issues I have reported and make living in 1 Hagley Road a pleasant experience. Months later issues I have reported a while back still have gone unchecked (light fittings) and Centrick has amended the tenancy agreement TWICE as they have changed their minds about including electricity and water in the rent. This was a huge selling point for us renting this flat and after so many issues, we shall not be dealing with them any more. If you wish to rent from Centrick, be warned!!!

Ben · 11 June 2018

★★★★★ 1/5

Trustpilot

Unprofessional

Difficult to get hold of.Possible issues with the Lease which solicitors could deal with ,rather than Centrick informing potential buyer ,resulting in a large sum of money being paid by the seller .Not acting in the interest of seller, as their client.

Maria · 25 April 2024

★★★★★ 5/5

Trustpilot

Everybody was very helpful especially…

Everybody was very helpful especially Quentin

Parmveer · 22 July 2023