Trusted Agent profile · Birmingham
★★★★★
2,124 reviews across 3 platforms
The Exchange,​ 19 Newhall Street, Birmingham, B3 3PJ
Centrick's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,124 reviews on three platforms, including 346 Google reviews rated 2.8.
Tell us what you need and we'll put you in touch. Centrick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Centrick Birmingham is among the Lettings Agency of the Year Awards 2016 winners.
Source: Lettings Agency of the Year Awards 2016 winners, as published.
Centrick Birmingham won The Negotiator Awards in two years, most recently 2024.
Negotiator Awards winner in two years: 2024, 2015.
2024 2 Bronze and 1 Highly Commended The Negotiator Awards 2024 winners
2015 1 Gold The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotAgent Review
Quentin was extremely useful. Very professional and prompt in his communications.
Hi Lubabag, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotQuentin was very welcoming and…
Quentin was very welcoming and efficient. He answered all queries I had about the property.
Hi Daniel, thank you for leaving us a 5* review, we will be sure to pass on your kind words to Quentin! Kindest regards Centrick
5/5
TrustpilotCara was very helpful
Cara was very helpful, fast and reliable, I highly recommend the agency to use her more for further viewings as she is very friendly and convincing.
Hi Mohammed, Thank you for taking the time out to write this review and for your kind words regarding Cara. We will ensure they are passed on. Kind regards, Centrick
1/5
TrustpilotWaiting for 3 month+ for Centrick to…
Waiting for 3 month+ for Centrick to send me a management pack so I can complete the sale. It’s the only outstanding item. Weekly calls and promises to send end in nothing and it’s clear they aren’t interested in actually delivering what they promised on multiple occasions. I don’t know if they are simply liars or incompetent; either way they are dreadful property management company with ZERO respect for their partners / customers.
Hi Dave, We're really sorry to hear you feel you have had a negative experience with us. Whilst I pass this on to the relevant team, could you please email customerservice@centrick.co.uk with further details so we can investigate this further for you. Kind regards, Centrick
5/5
TrustpilotJuliet is amazing !!!
Juliet has been absolutely amazing, she is really helpful and considerate. Her professional service helped my letting management a lot, thank you so much for making the process smooth.
Hi Jerry, Thanks for taking the time out to write this review and for your kind words regarding Juliet. We will make sure they are passed on. Kind regards, Centrick
3/5
TrustpilotThe agent who we initially met with to…
The agent who we initially met with to do our viewing was kind and informative and helped us get paperwork through right away. After that though it was quite hard to work with centric, They were almost impossible to get a hold of to ask basic questions.
Hi customer, thank you for your review. We will be sure to pass your feedback onto the team. Kind regards, Centrick.
1/5
TrustpilotIf only centrick responded directly to…
If only centrick responded directly to their customers as quick as they do on trust pilot. Makes you wander....I haven't had responses to emails from over a year ago, I don't even live or deal with them anymore. As for the score? Well that was my experience with them. Stay away.
Hi Chris, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with your property details? In the meantime we will try to contact you today based on your name. Kind regards, Centrick
5/5
TrustpilotMichael is excellent and professional
I would like to express my cordial thanks to Mr Michael Nabarro of Centrick for his professional services rendered on the letting and management of my property. He is so helpful. Within a few days, I have received an offer. So efficient and effective. Also, he will give you his professional advices what a landlord must do in order to protect your investment. Great jobs!!! Well done!!!
Thank you for leaving us a 5 star review!!We really appreciate your kind words and we will be sure to pass them on to Michael.Kindest Regards Centrick.
5/5
TrustpilotQuentin was lovely and very helpful
Quentin was lovely and very helpful, and informative. Great service provided
Hi Priscilla, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotRyan was very polite and efficient
Ryan was very polite and efficient, thank you for resolving my query!
Hi Mark, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Ryan. Kindest regards, Centrick.
5/5
TrustpilotI work in the barbers bearded Barber…
I work in the barbers bearded Barber club, come from, I really want to do a big shout out saff really love the organising at the party and everyone was friendly and had a good time. We need more people like saff
5/5
TrustpilotMollie was extremely helpful when it…
Mollie was extremely helpful when it came to finding our flat. Mollie was very facilitating and on hand with support when signing and sorting documents. Thanks Mollie!
Hi Sarah, Thank you for taking the time out to write this review and for your kind words regarding Mollie. We will ensure they are passed on! Kind regards, Centrick
5/5
TrustpilotQuentin Lee was very helpful and…
Quentin Lee was very helpful and provided great support.
Hi Amy, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotQuentin was really helpful gave every…
Quentin was really helpful gave every information about the apartment
Hi Hawwal, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotEasy reservation process
Quentin was very helpful with the reservation process
Hi Eniola, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
1/5
TrustpilotUtterly bad management company
Hello Customer Service,Last time you asked me to contact you and I did multiple times as expected not a single response from you nor the management team; fed up calling youI paid part of my service charges and it has not updated on Centrick website; I have sent multiple emails and calls.... why no one from the management is responding?
Hi Padmasree, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with the property details so that we can look into this for you? In the meantime, we will try to contact you based on the name provided. Kind regards, Centrick
5/5
TrustpilotMohammad was very polite and…
Mohammad was very polite and professional and provided great customer service a real credit to the team.
Thank you for leaving us a 5 star review!
5/5
TrustpilotZohra was very very helpful assisting…
Zohra was very very helpful assisting my son with his uni rental. Would recommend and use again.Ten out of ten.
Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Zohra.Kindest Regards, Centrick.
5/5
TrustpilotThis is the first time I rent
This is the first time I rent from centrick.The process is very smooth!And Kiran is very responsive and helpful. She help me a lot! A great manager!Cheers!
Hi Felix, Thank you for taking the time out to write this review and for your kind words regarding Kiran. We will ensure they are passed on to her. Kind regards, Centrick
5/5
TrustpilotReally helpful
Lauren was really helpful showing me properties and offered honest advice.
Hi Neil, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Lauren. Kindest regards, Centrick.
5/5
TrustpilotQuentin was very Welcoming and…
Quentin was very Welcoming and friendly. Everything was well communicated.
Hi Harry, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotQuintin was very pleasant and answered…
Quintin was very pleasant and answered all questions I had
Hi Poop, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotBusiness is very efficient
Business is very efficient, Quentin is very responsible and careful
Hi Yuchen, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotA very smooth viewing experience
A very smooth viewing experience, thank you Quentin.
Hi Seb, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Centrick won Bronze for Block Management Company of the Year and Bronze for Property Management Department of the Year at The Negotiator Awards 2024, and 2 other industry awards since 2015.
