5/5
TrustpilotSaf the site manager at liberty placeβ¦
Saf the site manager at liberty place is excellent and efficient simply the best
Trusted Agent profile Β· Birmingham
Centrick Birmingham reviews
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2,124 reviews across 3 platforms
The Exchange,​ 19 Newhall Street, Birmingham, B3 3PJ
Centrick's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,124 reviews on three platforms, including 346 Google reviews rated 2.8.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotQuentin was great.
Quentin was great. Went above and beyond to be honest.Thank you.
Agent replied Β· 10 June 2024
Hi Reviewer, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick
5/5
TrustpilotQuentin was very helpful and very nice
Quentin was very helpful and very nice. I would definitely recommend him to my friends
Agent replied Β· 10 June 2024
Thank you for leaving us a 5 star review! We really appreciate your feedback regarding Quentin! We will be sure to pass it on to him. Best regards, Centrick
5/5
TrustpilotQuentin
Quentin, had a wonderful experience with him. Viewing went smoothly. Great guy
Agent replied Β· 10 June 2024
Hi Jackson, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotGood tenant support so far
The tenancy team did a good job resolving the issues at the property that I have just moved into.Hadassa was fairly quick on the emails.
Agent replied Β· 10 June 2024
Hi Ks, Thank you for taking the time out to write this review and for your kind words regarding Hadassa. We will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotQuentin is very friendly
Quentin is very friendly, nice and accommodating, and accurate attending to customers.
Agent replied Β· 10 June 2024
Hi Tmof, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotGreat AgentοΌ
This agent helps me a lot and the international consultant Quentin Lee is very patient, I hope I can sign the contract smoothly!
Agent replied Β· 10 June 2024
Thank you so much for leaving us a review Lisa! We're so glad that Quentin was able to assist you. Best, Centrick
5/5
TrustpilotToday I spoke with Em ( propertyβ¦
Today I spoke with Em ( property assistant) . She was very professional , kind and knowledgeable to explain everything to me so clearly .She managed to help me so efficiently . I am so thankful . π
Agent replied Β· 23 October 2024
Hi LG, thank you for leaving us a 5 star review! We really appreciate your kind words and will be sure to pass them on to Em. Kindest regards.
5/5
TrustpilotQuentin was a super viewing host
Quentin was welcoming, amiable, on-time and an attentive viewing host. The room looked exactly as it was in the pictures.
Agent replied Β· 10 June 2024
Thank you for leaving us a 5 star review! We really appreciate the positive feedback and will ensure this is passed on to Quinten.Kind regards, Centrick
5/5
TrustpilotCentrick the best agency ever!
Finding a suitable flat for your needs becomes easier when you meet a professional team like Centrick. Compared to other agencies they helped us to find a great flat meeting all our requirements, moreover, they've been so supportive allowing us to move a few days earlier which made us very happy. We felt the renting process was easier through Centrick. Thank you for your great support and professionalism, we're so grateful to stay with you!Alex & Cosmina
Agent replied Β· 10 June 2024
Hi Cosmina and Alex, Thank you so much for taking the time out to write this 5 star review. We really appreciate it. Kind regards, Centrick
5/5
TrustpilotQuentin was very good showing us aroundβ¦
Quentin was very good showing us around the property. Extremely helpful
Agent replied Β· 10 June 2024
Hi Andre, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
Trustpilotfantastic service from Alexandra β¦
Alex has been super during my time at The Wharf. Very efficient with responding to queries and assisting me with any issues always in a friendly and professional manner.
Agent replied Β· 10 June 2024
Hi Rachael, Thank you for taking the time out to write this review and for your kind words regarding Alexandra. We will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotQuentin was really helpful andβ¦
Quentin was really helpful and supportive. It was really good service.Good job!!!
Agent replied Β· 10 June 2024
Hi Julio, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotQuentin was very helpful and veryβ¦
Quentin was very helpful and very supportive, thank you very much :)
Agent replied Β· 10 June 2024
Hi Pav, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
GoogleStella was excellent and helped us to overcome problems along the way to get our purchase over the line. She was very pro-active but not intrusive. Very happy to recommend.
Agent replied Β· 11 June 2024
Thank you for taking the time to post this review for Stella, we are pleased that you have had such a positive experience with our new homes team.
5/5
TrustpilotI have a received excellent serviceβ¦
I have a received excellent service from Shyleigh since moving in a year ago. She has swiftly responded to tenant issues that I have raised. I am also happy with the timing and quality of communication that comes through from Centrick.Edwin
Agent replied Β· 23 October 2024
Hi Edwin, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Shyleigh. Kindest regards, Centrick.
5/5
TrustpilotGreat Help
I am aware how busy staff are but thank you so much Lara for helping with a serious issue and responding to my emails straight away.
Agent replied Β· 10 June 2024
Hi Yusuf, Thank you for taking the time out to write this review and for your kind words regarding Lara. We will ensure they are passed on! Kind regards, Centrick
1/5
TrustpilotInadequate service
Take too long to respond to requests- we always have to chase to get things done.We have many issues on our estate: gardening not done. electric gate regularly stops functioning, windows need painting. Inadequate service overall.
Agent replied Β· 24 December 2024
Hi, Aneela. Thank you for your feedback. We are keen to resolve this issue as quickly as possible. In the meantime please donβt hesitate to contact us directly at customerservice@centrick.co.uk, and our team will assist you further.
5/5
TrustpilotQuentin Lee was an amazing host when weβ¦
Quentin Lee was an amazing host when we had our viewing
Agent replied Β· 10 June 2024
Hi Samantha, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotEleanor is super helpful and ensuresβ¦
Eleanor is super helpful and ensures our tenants are well looked after. She responds quickly to correspondence, is courteous and is a pleasure to deal with.
Agent replied Β· 10 June 2024
Hi Ian, Thank you for taking the time out to write this review and for your kind words regarding Eleanor. We will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotBernadette and chim
Bernadette and chimοΌ who at the concierge both cheated me kindly and really helpful at many aspects. I lived here almost two years and I received their warm and careful help. Many thanks for them.
Agent replied Β· 24 December 2024
Hi, thank you for leaving us a 5 star review. We will pass on your kind words to Emily. Kind Regards. Centrick
5/5
TrustpilotGreat experience
Great experience. Marwan is always friendly, patient and helpful.
Agent replied Β· 10 June 2024
Hi Haowen, thank you for taking the time out to write this review and for your kind words regarding Marwan. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotThank you
Thank you, Zohra. You were very helpful in helping us sign our contract promptly.
Agent replied Β· 10 June 2024
Hi Elina, thank you for leaving us a 5* review, we will be sure to pass on your kind words to Zohra! Best regards, Centrick
5/5
GoogleIt is the second time to deal with Centrick, I had a very nice experience. Brilliant client service and nice staff, Special thank to Tracy Lu, very nice, friendly and professional lady, she have made very thing sooth and easy. She have solved all my concerns, negotiate with my landlord and give me lots helpful advice. verrrrrry brilliant lady. Definitely will recommend Centrick to all my friends. Thanks Tracy Lu and everyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Centrick Birmingham is among the Lettings Agency of the Year Awards 2016 winners.
- GoldLettings Agency of the Year Awards 2016: Best Midlands Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published.
The Negotiator Awards
Centrick Birmingham won The Negotiator Awards in two years, most recently 2024.
Negotiator Awards winner in two years: 2024, 2015.
Negotiator Awards by year, 2024 to 2015
2024 2 Bronze and 1 Highly Commended The Negotiator Awards 2024 winners
- BronzeThe Negotiator Awards 2024: Block Management Company of the Year
- BronzeThe Negotiator Awards 2024: Property Management Department of the Year
- Highly CommendedThe Negotiator Awards 2024: Employer of the Year
2015 1 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: West Midlands Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Centrick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Questions about Centrick Birmingham
Has Centrick won any awards?
Yes. Centrick won Bronze for Block Management Company of the Year and Bronze for Property Management Department of the Year at The Negotiator Awards 2024, and 2 other industry awards since 2015.
