Trusted Agent profile · Birmingham
★★★★★
2,166 reviews across 2 platforms
The Exchange, 19 Newhall Street, Birmingham, B3 3PJ
Centrick New Homes's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,166 reviews on two platforms, including 341 Google reviews rated 2.8.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotMaxi and Adam are the best
Maxi and Adam are always very helpful and ready to support.
Hi Nikolett, thank you for leaving us a 5 star review! We really appreciate your kind words and will be sure to pass them on to Maxi and Adam. Kindest regards.
5/5
TrustpilotThe service provided by Centrick…
The service provided by Centrick Birmingham team was great and their customer service is excellent. The professionalism and patience displayed by Quentin, my letting consultant was top-notch and made the entire process seamless.I would definitely recommend Centrick to everyone.
Thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Quentin.
5/5
TrustpilotService presales
I needed help just before the bank holiday with a management pack for the sale of my property.
5/5
GoogleShyleigh Quinlan Was amazing and gave great customer experience. She was very helpful with my query. Thank you
Hi Sumaya, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Shyleigh. Kindest regards, Centrick.
5/5
TrustpilotExcellent.
Excellent.Thats the only word.they dealt with my inquiry so efficiently
Hi, Thank you for leaving us a 5 star review! We really appreciate your kind words. Kindest regards.
5/5
TrustpilotJamie Noon and Ryan Sidhu have been…
Jamie Noon and Ryan Sidhu have been excellent to work with, they are extremely well organised and communication has been quick and helpful, making everyones lives easier! its a pleasure working together.
Hi Jonathan, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Jamie and Ryan. Kindest regards, Centrick.
5/5
TrustpilotGreat Agent that showed me around the…
Great Agent that showed me around the Leicester complex.
Hi Kelvin, thank you for leaving us a 5 star review! We really appreciate your kind words. Kindest regards.
5/5
TrustpilotQuentin Lee- Professional, Helpful and Polite
Quentin Lee, who showed me the apartment, was extremely professional, answered all of my questions and was extremely courteous. It was a pleasurable viewing. Thank you, Quentin.
Hi Jose, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
1/5
GoogleUnleashed and unmuzzled X-L Bullies running riot at Sheldon court. Manoj Patel has done nothing about it. Pathetic.
Hi RJT, we're sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with your property details? In the meantime we will try to contact you based on your name. Kind regards, Centrick.
1/5
TrustpilotCriminal company
Absolutely garbage and illegal service by Michael and Tamara! If I could give 0 stars I would. They lied to me and blanked all my emails. I have filed a small claims against them. CRIMINALS. Stay away from this company.
Hi Gino, we're really sorry to hear about this experience. Please could you email customerservice@centrick.co.uk with your property details so we can ensure the correct team handle this for you urgently.Kindest regards, Centrick
5/5
TrustpilotCentrick calls are difficult to get…
Centrick calls are difficult to get through and their agent is extremely busy. It is recommended to expand the number of operators. I also want to thank my advisor Quentin Lee for his patience and great attitude. It helped a lot.
Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Quentin.Kind Regards, Centrick.
5/5
GoogleCentrick have taken over the running of the block in which I own a property. So far, they’ve turned to the problems in the block with energy and something of a can-do attitude.
Hi Ian, Thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to the team. Kindest regards Centrick.
1/5
GoogleThe worst agency even. They don't respect tenants or landlords, they make money by managing as many properties as possible, charging the maximum and not provide any actual service. Avoid these thieves at all costs!! I bet they will simply provide a canned response to this negative review to pretend they have a customer service team, but they will never genuinely attempt to resolve anything.
5/5
TrustpilotAbsolutely Fantastic!
This is our first time moving house, and the team at Centrick have been absolutely fantastic in making the whole process as quick, easy, and stress-free as possible. Especially grateful to Gary, Hollie, and Emma, who have all been so kind and patient from start to finish. Thank you!!
Hi Fletcher, Thank you so much for taking the time to leave this review and for the kind words about Gary, Hollie and Emma. We'll make sure they are passed on. Kind regards, Centrick
5/5
GoogleI’ve recently been dealing with Stella for the purchase of my property. She’s been head and shoulders above any other Estate Agent I’ve dealt with. Responsive, helpful and patient/understanding when required. Would highly recommend her, has been excellent from the initial viewing and still is post purchase.PositiveResponsiveness, Professionalism
Thank you for taking the time to post this review, Stella is a valued member of our new homes team. We are very pleased to read that you had such a positive experience.
1/5
GoogleAvoid at all cost if you can. One of the worst estate management I’ve come across. Blatantly lie, difficult to get hold of and issues never get resolved.
Hi Shamim, we're sorry to hear about this experience. We will try to contact you as soon as possible to discuss this further. In the meantime, please could you send the property details to customerservice@centrick.co.uk so that we can ensure we are contacting the correct person. Kind regards, Centrick.
5/5
TrustpilotLovely experience
Me and my fiancé had a viewing on Saturday with a lovely agent Cara Morris, she was very patient, professional and helpful when answering our question both during the viewing and later though the phone (and we had many!). Looking forward to hopefully moving into the beautiful flat very soon.
Hi Alex, thanks so much for taking the time to leave your review and for the kind words about Cara. We'll ensure they are passed on and we hope you enjoy your potential new home! Kind regards, Centrick
5/5
TrustpilotVery efficient at work and replied my…
Very efficient at work and replied my inquiries promptly.
Hi, Thank you for leaving us a 5 star review! We really appreciate your kind words. Kindest regards.
5/5
GoogleI have been renting for 2 months in Birmingham The Cube with Centrick and so far I have appreciated the professionalism and diligence of the team. Special mention to Andy Love who has resolved a mattress issue that I had, quite speedily !
5/5
TrustpilotThe concierges in Orion/ Sirius…
The concierges in Orion/ Sirius Building are professional, helpful and patient. The whole team is doing a great job!!
Hi Daniel, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to the Orion and Sirius team. Kindest regards, Centrick.
1/5
Trustpilotprobably the worse letting agency I…
probably the worse letting agency I have ever come across. Please avoid this company and rent with someone else if you can. This company hires incompetent people to handle properties who clearly don’t know how to do their jobs.
Hi Guylaine, We're sorry to hear about this experience. We're passionate about customer service and would like to help you resolve your issue. Please could you email customerservice@centrick.co.uk with your details so we can look into this for you?Kindest regards, Centrick
5/5
TrustpilotIt’s very beautiful and very nice clean
Hi, thank you for leaving us a review! We really appreciate your kind words and your feedback. Kindest regards.
5/5
TrustpilotGreat customer service
Great customer service from Ryan who responded to my query quickly and efficiently.
Hi S Jones, thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to Ryan. Kindest regards, Centrick
5/5
TrustpilotGreat Experience with Centrick!
Recently, I have started the tenancy process through Centrick. Overall, I appreciate the good customer service and Zohra Fazal helped me a lot during the application process. She is very cooperative, professional and helpful! I definitely recommend Centrick!
Hi Debalina, Thank you so much for leaving us a 5 star review!!We really appreciate your kind words and we will be sure to pass them onto Zohra. Many Thanks Centrick!!
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