Centrick New Homes Birmingham reviews

★★★★★ 5/5

Trustpilot

Thanks Ryan Sidhu for the professional…

Thanks Ryan Sidhu for the professional and great customer service.Raj Bangar

Raj · 28 February 2024

★★★★★ 5/5

Trustpilot

I truly appreciate how helpful Lara was

I truly appreciate how helpful Lara Angell was. She is so lovely. Also, anytime I called the office, the staff were so supportive. I appreciate the whole experience with Centrick whilst looking for a place to rent. Thank you

Afua · 31 March 2021

★★★★★ 5/5

Trustpilot

Quentin is a good genuine person with…

Quentin is a good genuine person with great skills and have a good heart that works perfectly in the field

Moustafa · 28 July 2023

★★★★★ 5/5

Trustpilot

Responsive

Alex, my Property Manager is responsive on the same day and knowledgeable and fixes the problem efficiently and I pleased to be work with him at Centrick.

Philip · 20 December 2022

★★★★★ 1/5

Trustpilot

One of the worst companies I have ever…

One of the worst companies I have ever known in the UKI own a unit and they manage it, there has been leak and as result no light no heating, we could not rent the unit out since Dec they have sent no one from the firm to check, they send random builders who repair leaks but any one that they can trace and when we go to the unit its still leaking buckets so not our leak, when we email they dont reply, they dont take calls,I spent 23 rd of Dec at the unit it is 27 th May nothing been done, not even a visit sadly there is no minus rating

SM · 27 May 2022

★★★★★ 5/5

Trustpilot

Quentin is helpful

Quentin is helpful, friendly and efficient. He provided many advices to us, highly recommended Quentin to someone who is looking for a property.

Janelle · 28 April 2023

★★★★★ 5/5

Trustpilot

Cara has been extremely helpful!

Cara has been extremely helpful from the start of enquiring about the property until we put the deposit down. She has explained everything thoroughly and has been very welcoming and informative whilst still being professional. Thank you!

Mia · 13 August 2021

★★★★★ 5/5

Google

I have been a tenant with centrick property for a few years now and have never had a bad experience with them. I have a great rapport with many of the employees within centrick especially Grit Lorenz. Since renewing my contract with centrick she has been a positive model within the team and a great person to approach when needed. Very efficient with emails and phone calls. If I were too experience any bad situations (which I hope I wont) I am 100% sure she will be supportive throughout, so thank you very much Grit and to all the centrick property employees.

Kimi · 15 June 2015

★★★★★ 5/5

Google

Sarah has been very helpful giving us good advice before we put our one bedroom apartment on the rental market this month. This meant that we got some work done, added some bits of furniture and it was in much better shape when she came back to take photos. As a result we got lots of viewings very rapidly and a rental offer within a couple of days of the ad being up on the websites. We are living abroad so now hope that things run smoothly with the new tenant!

Mike · 15 June 2015

★★★★★ 5/5

Google

Centrick have been managing my property close to 2 years . I used to have Accord manage it previously for over 5 years but shifted after they lost their personalized approach and it was never possible to get in touch with my property manager or get answers to my emails in a timely manner since I live abroad. Centrick on the other had have been fantastic, I have never visited their office and only spoken to them once on the phone in over 2 years, they have found good new tenants within a week of the previous and do email me with any maintenance issues right away and handle everything . I wish I had shifted from Accord much earlier . Kathryn has been fantastic and has done a great job! Dr Kiran Anna Syracuse U.S.A

Kiran · 15 June 2015

★★★★★ 5/5

Trustpilot

You were so professional and you…

You were so professional and you explained all in a calm voice. Keep it up Hassan

Kizito · 3 November 2023

★★★★★ 5/5

Trustpilot

Centrick Most Transparent and professional - No hidden charges

Centrick are the most professional estate agents in Birmingham. I have been looking for a property for a while and most of the others were unreliable, they make an appointment for viewing but never turn up. the second thing there are no hidden charges with Centrick some of the other are unbelievable with their charges which are by the way illegal. The process with Centrick is completely transparent and once it starts it seamless and secure. I was dealing with Michael Nabarro he was so helpful and professional and went beyond the call of duty. My experience with was very pleasant.

Ishacq · 19 May 2022

★★★★★ 5/5

Trustpilot

After calling for help withe fact that…

After calling for help withe fact that someone had spilt some unknown viscous liquid on the corridor in a block of apartments I contacted Centrick and was referred immediately to Leanne. The following day I was told that help was on the way, and now the carpet has been cleaned- much to everyone’s relief!

WILLIAM · 1 June 2024

★★★★★ 5/5

Trustpilot

Holly Eldridge thank you!

I have been dealing with Centrick for years and overall they are slow to respond and deal with issues however I recently had the pleasure of working with Holly Eldridge at Centrick and I must say, the experience so far is very good, the dedication and professionalism from Holly have made a significant difference, she is definitely an asset to the company.

Riaz · 19 December 2023

★★★★★ 5/5

Trustpilot

Marwan the axium concierge

Marwan is a great concierge, friendly and patient with the work load which he deals with on a daily basis.

Tiancheng · 22 July 2023

★★★★★ 5/5

Trustpilot

My experience with Centrick and the helpful, and recommended agent Quentin Lee

I had been looking for a property for over a month when I came across Centrick lettings. I am glad to say that after being in touch with them I was able to find a property that met my exact needs and desires. I was in contact with a Gentleman named Quentin Lee and he was extremely helpful, learned, and assisted me in each step through my process of finding, and securing a great property.

Honey · 10 December 2022

★★★★★ 1/5

Trustpilot

These lot blatantly lie

These lot blatantly lie, it's now the 4th day with no broadband which got suspended due to centrik not paying the bill and leaving tenants with no services. They lied initially and said all bills were up to date and they dont know what im on about (playing dumb). Today, the 4th day, they confirm the bill was paid this morning. Not only did they lie, the left hand doesnt know what the right hand is doing and to pay bills late is embarrassing.

Chris · 17 May 2022

★★★★★ 5/5

Trustpilot

It’s was aright move to choose centrick…

It’s was aright move to choose centrick to find accommodation whole process was clean and transparent and many thanks Quentin without him I don’t think it could happen this quickly

Abhinay · 9 August 2022

★★★★★ 1/5

Trustpilot

Due to negligent of ausba from rents…

Due to negligent of ausba from rents department, which was handling my county court claim. She left centrick and no one from rent department Carry on her unfinished work, which results my case was being close.Grit manager from rent department email me back saying if I want to start the procedure again I have to pay for all the work. Why do I have to pay for work which centrick fault and not on my side.

Jackie · 28 October 2022

★★★★★ 5/5

Google

Our recommendations are for Tracy Lu who went out of her way to find our apartment. We are most impressed with her professionalism and customer focus. Not only was she knowledgeable about the area, she was also up to date the latest properties that are available even before they were listed. It was because of this awareness and her sensitivity to the time urgency that she took her personal time to ensure that we are able to get a hold of the apartment that we wanted. Thanks Tracy.

Mike · 15 June 2014

★★★★★ 5/5

Google

As a investor, it's a pleasure and enjoyment to deal with Centrick Property, the agent were helpful ，friendly and provided high quality service. Especially Tracy Lu, the lovely lady, she has been extremely professional and efficient in her dealings with me. It's very important for an investor to get the right and accurate imformations of the property from the agent, Tracy did all her best to advised and worked extremely hard to find me the right property according to my requirements,. At all times she was polite, positive and always responded to emails very promptly. On the paperwork side, the documentation was explained and prepared thoroughly. Overall Centrick Property's client service is excellent but I should specifically mention Tracy Lu, with whom I dealt the most, and who was always willing to provide any help she could, and made moving for me, which can sometimes be a hassle, a nice and stress-free experience.I will highly recommend Centrick Property to all my friends.

Xuan · 15 June 2014

★★★★★ 1/5

Trustpilot

Would score zero if i could

Would score zero if i could . Worst company I've ever had to deal with. Our tenant has to walk up 11 storeys as the lifts don't work. They take our service charge and do not carry out any repairs. The building is falling apart with leaks occurring since day one and they are still not resolved. Broken lights , poor cleaning , damaged communal areas , just a disgrace

Michele · 18 May 2023

★★★★★ 1/5

Trustpilot

On viewing the property the letting…

On viewing the property the letting agent didn't turn up the first time on the agreed time and date. On key collection day I paid for petrol and parking to attend the Birmingham office. The keys were not there as they were with the cleaner who was 10 minutes away. 20 minutes later I am told the cleaner will be a hour so I can wait or meet her at the property. Not wanting to pay even more parking and waste precious time I decided to meet the cleaner at the property to get the keys. I was not provided with the code for the gate to the property. I was not given the wifi code for the internet that is included in the rent. I still have no access to my post and the heating in the property cannot be regulated and the hot water is intermittent. An engineer has been out to look at the radiator valve that just spins round.. his idea of a fix was to totally remove the valve. I have no hot water again this morning and I have not even been in the property for even 3 weeks yet.

Chris · 7 May 2022

★★★★★ 5/5

Trustpilot

Hannah P is a credit to Centrick due to…

Hannah P is a credit to Centrick due to her attentiveness, efficiency and overall strong relational skills.I had several reasons to make contact today via telephone and email & all matters have been addressed or else passed confidently to the best person or team to manage.

Ciaran · 9 October 2024