Trusted Agent profile · Birmingham
★★★★★
591 reviews across 2 platforms
2208 Coventry Road, Sheldon, Birmingham, B26 3JH, B26 3JH
Burchell Edwards's office in Birmingham, at 2208 Coventry Road, is rated 3.1 out of 5 across 591 reviews on two platforms, including 320 Google reviews rated 4.1.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
1/5
TrustpilotNever choose them
Such an irresponsible furniture repair department they have.( Except mr simon )Too lazy and never chose them at any cost ,money grabbers .Agency fees ridiculous and the way they treat tenants while you contact them for any repairs or maintenance it’s really unacceptable they are negligent
1/5
TrustpilotFailed to turn up to our appointment in…
Failed to turn up to our appointment in the morning, so we rebooked for later that day in their Leeds office. They failed to turn up AGAIN!! Completely wasted our time and weren’t even apologetic. Useless, stay clear if you don’t want your time wasted
1/5
TrustpilotWorst customer service ever
Worst customer service ever. Issues are reported to them 2 months back and still no response. Agents stop taking calls or won't reply back to emails.I am just waiting for the agreement to get over. Won't ever go back to them. Lesson Learnt
5/5
GoogleExcellent and Prompt service from Tom, Sheldon store Let my property very fast and efficiently
5/5
GoogleFantastic service and great result! They go above and beyond to help you get what you're after and are hugely experienced and helpful. Definitely recommend. 😁 …
1/5
TrustpilotWARNING
WARNING - DO NOT USENot responsive once you have moved into the property. Didn't fix multiple serious issues during the year. Billed us excessively during check out for problems they didn't fix. Everything you dont want in a letting company.
1/5
TrustpilotThe worst agency I have worked with
The worst agency I have worked with. We waited 5 months for repairs, the water ran out, the window was broken and they did nothing for 8 months. Problem with deposit to get back. Now we going to court
5/5
GoogleA pleasure to deal with! I found both Louise and Stephan quick to respond to all our questions. The valuation was spot on and they quickly achieved that sale price. Would highly recommend.
5/5
TrustpilotLiam Bradshaw at bridgfords
Just to say that Liam at bridgfords helped me so much in aquirering my new flat (with me being a complete technophobe) he is a credit to his firm, thank you, Liam, Keith Laidler, North Shields
5/5
GoogleLovely and very helpful staff. Very punctual on viewing and explaining things thoroughly.
5/5
TrustpilotThey were so willing to help
They were so willing to help, warm and very efficient. I have already recommended them to colleagues.
1/5
TrustpilotRude & awful company
Rude, sneaky, moneygrabbers and the managers you complain to are just as bad by making excuses for their rude awful staff so they are just as bad and can see why their staff are so bad. Would never use again EVER EVER EVER!!!!!!
5/5
TrustpilotExcellent expirience from start to…
Excellent expirience from start to finish. Sold my house fast and more than covered my fees as they got over asking price. All the staff were great to deal with and I could not recommend them highly enough.
1/5
TrustpilotNobody takes ownership of issues
Nobody takes ownership of issues, ignore emails and all this for the privilege of paying £475 fees to simply move into a property. Awful service and I will never use Bridgefords again as either a tenant, landlord or prospective buyer/seller.
5/5
GoogleRating only, no written review.
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
1/5
GoogleCriminal… discard your offer if your not using their in house mortgage broker and look after their best interests instead of the customers whether your a buyer or seller.
5/5
GoogleSteven came to complete an evaluation and provided a friendly service. Would highly recommend Burchell Edwards, Sheldon! 😁 …
1/5
TrustpilotNO NO NO
Never again. Nothing more to say - just awful.
1/5
TrustpilotDon't go there
Dreadful company, hardly do anything right. If you complain, you will be dealt with courtesly, however the complaints department (substantial number of staff, seemingly) results in hoops that are impossible to jump through.Just avoid all the stress and walk by!
1/5
TrustpilotThis is the worst letting company I've…
This is the worst letting company I've had the misfortune of dealing with...I advise everyone to keep away from this bunch of cowboys.Star ratings -00Staff star ratings -00Customers services rating -00Only interested in ripping you off
1/5
Trustpilotrefused me to see a house
Wouldn’t let me view a house as they wanted to see all my paper work and sit down with their mortgage adviser first even though I had stated I had a mortgage adviser in place already
1/5
TrustpilotWorst experience couldn't agree more…
Worst experience couldn't agree more with all the #1star reviews on here. Unprofessional, have no idea what good customer service is; forget who the customer even is!
1/5
TrustpilotNever use bridgfords and Natalie
Never use bridgfords and Natalie. They are the worse ever. No care. The hacienda deansgate branch is a nil star. Terrible. No one calls you back. They are ignorant to the core. Never use them.
1/5
TrustpilotAbsolutely appalling level of customer…
Absolutely appalling level of customer service and a superb example of estate agent incompetence. Do not go anywhere near this company and use an alternative.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
