1/5
TrustpilotHas it gone bust
Has it gone bust ? Honestly worst experience no responses, website is down now ? Where does this leave us ? Any advice ?
Trusted Agent profile · Birmingham
Burchell Edwards Sheldon reviews in Birmingham
★★★★★
591 reviews across 2 platforms
2208 Coventry Road, Sheldon, Birmingham, B26 3JH, B26 3JH
Burchell Edwards's office in Birmingham, at 2208 Coventry Road, is rated 3.1 out of 5 across 591 reviews on two platforms, including 320 Google reviews rated 4.1.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMore views promised in a week than…
More views promised in a week than others I can mention. Yes I realise not sales……..yet!
5/5
GoogleA very professional business to deal with, especially the team at the Sheldon branch that sold my mothers house for me.PositiveResponsiveness, Professionalism
Agent replied · 26 October 2024
Hello Bob, thank you for taking the time to post a review for our team, we're happy to of helped!
1/5
GoogleI would give this Estate Agent a Zero star if I could, Poor serve is a compliment. These guys are a bunch of cow boys!!!
Agent replied · 26 October 2024
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
1/5
TrustpilotMe and my friends had very bad…
Me and my friends had very bad experience with bridgfords letting agency at Halifax branch. I wouldnt give them even 1rating star if I could. The way they treat their customers is terrible. Not surprise about your ratings now. Never again. I will let all my friends know how we have been treated and to avoid it!!!
1/5
TrustpilotNo show by agent to view a property
Booked an appointment to view a house for sale in Newcastle-under-Lyme, sat for 20 minutes waiting for the agent (the house was empty, we are looking to buy), no-one turned up... rang the office the next day, man I spoke to said he would find out what had happened and ring me back - still waiting 2 days later!
5/5
TrustpilotVery good
Daniel from the Manchester branch was made the process very quick and easy, a faultless process.
5/5
Trustpilotnathan is a credit to bridgfords
nathan is lovely! i was working today so i had to send my grandmohter on my behalf and she could only say nice things about him, same with me! credit to bridgfords! although i will not be applying for that certain property i would like to stick with nathan untill we do! very easy to talk to.
5/5
GoogleHave uses this estate agent twice now. To buy and sell my house. Made it very easy for me and a lot less stressful then I thought it was going to be. Friendly guys and felt like they were genuinely happy to answer all my questions. Big thanksPositiveProfessionalism
1/5
TrustpilotUnprofessional
Turned up for a viewing which was triples booked, we had a viewing for 9:10 and they showed around another couple without checking who was supposed to be there at what time.Unprofessional attitude and we will be avoiding this agency from now on.
4/5
GoogleThe whole team catered to our needs and I couldn’t be more pleased. The viewing rep Jordan took his time showing each property and never did we feel rushed. We found the house we were looking for through them.
1/5
TrustpilotPatronising staff who are not helpful
Patronising staff who are not helpful. They lie (e.g. we will clean house and remove old furniture before you move in - they did neither) and provide contradictory information. They also expect you to pay for repairs when it is the landlord's responsibility. The worst letting agency I have ever used. Avoid at all costs!
1/5
TrustpilotDo not use - Untrustworthy
Do not use! Provided false information which was only discovered during surveys and left me unable to buy the property which has left me severely out of pocket. Awful service throughout and untrustworthy company.
4/5
TrustpilotLovely friendly staff
Lovely friendly staff, very helpful and patient. They helped with the conveyancing process as a lot has changed after covid and Ziggy you was a star thanks for your support.
1/5
Trustpilot"I can't send you a copy of your…
"I can't send you a copy of your contract""We are not allowed to go round and knock on the tenants door"They don't do any work. I've not had any contact since I asked them what they've done to collect the rent (7months in arrears) and that was three months ago.They're horrible to the tennant too.
4/5
TrustpilotMegan - Wakefield Branch
Megan helped me alot, I'm a first time buyer and I'm very unsure about the process to buying a house, she helped me by forwarding my number to a mortgage advisor and she aided me with understand my deposit and joint mortgages. Would recommend.
5/5
TrustpilotMacclesfield branch
Macclesfield branch. Excellent interaction with a professional and positive team. Toria Mallaburn, Sales Negotiator, reviewed/evaluated my property location thoroughly and presented her findings in a very professional and helpful way. Great advice. Thank you.
1/5
TrustpilotA real waste of time
A real waste of time! I was after a property and repeatedly had to ask for a viewing. Requested that I was kept up to date with the property (there were issues regarding the seller) which they did not! What the vendor was paying them for I have no idea. Terrible (Wilmslow)
5/5
GoogleI have been working with Bethany at the Sheldon branch, so far everything has been fast professional and pleasant, as much as selling a house can be. I would recommend using this agent as they have more experience than some other ones.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery helpful as looking for a nice place for me and my family was a pain. Thanks a lot guys finally feel at home thanks to you guys. Highly recomended agents.much apreciated and i wil recomend you
1/5
TrustpilotABSOLUTELY SHOULD BE BANNED
ABSOLUTELY SHOULD BE BANNED! Illegal and disgusting behaviour from the people,
1/5
TrustpilotAbsolutely shocking staff
Absolutely shocking. Trying to buy a house and Bridgefords, Sale branch have a really poor attitude. Insist we show them our funds before even putting the offer to the vendors - not a chance! These people need a swift kick up the backside, they have a nerve demanding this information straight off.
5/5
GoogleHave had friends and family recommend this company, with one aunty making at least 20k over her original asking price. They have been great with our viewings, through out. Such a personal touch from branch manager
1/5
GoogleVery poor service.Paid for glossy photo pack didn’t even get them . I was told by manger they would give me £50 as a good will jesture. I didn’t and haven’t received anything.Promised to have accompanied viewing . They were only interested in block viewing . Total waste of time don’t use them
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