1/5
TrustpilotCommunication is absolutely horrendous
Communication is absolutely horrendous, emailed and contacted through right move and they never get in touch. Shocking company !
Trusted Agent profile · Birmingham
Burchell Edwards Sheldon reviews in Birmingham
★★★★★
591 reviews across 2 platforms
2208 Coventry Road, Sheldon, Birmingham, B26 3JH, B26 3JH
Burchell Edwards's office in Birmingham, at 2208 Coventry Road, is rated 3.1 out of 5 across 591 reviews on two platforms, including 320 Google reviews rated 4.1.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleBrilliant team and excellent service - lettings especiallyPositiveProfessionalism
5/5
GoogleGreat estate agency frombstartbto finished highly recommended
1/5
TrustpilotVery bad customer service,not…
Very bad customer service,not responding to emails or calls .Very bad communication.
5/5
GoogleAn excellent service from start to finish - fantastic team at Sheldon branchPositiveQuality
5/5
GoogleHave had the most amazing experience with Burchell Edwards. The staff are very helpful!!! Would definitely recommend
4/5
GoogleEasy to contact, punctual & helpful. Selling property contract just commenced so will review again on completion.
1/5
GoogleTotally incompetent staff Made the selling experience so stressful
5/5
TrustpilotBridgefords in Stalybridge
Bridgefords in Stalybridge, excellent communication and photographs. Very impressed.
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2025
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
1/5
TrustpilotIncompetent
Agree with all other reviews. This company failed in every possible way.
1/5
GoogleRating only, no written review.
Agent replied · 22 October 2025
Thanks for the feedback, and sorry if your experience wasn’t great. Please email us at complianceresidential@connells.co.uk and we’d be happy to look into it for you.
1/5
TrustpilotTerrible experience
Terrible experience, could not be bothered attitude, awful and unacceptable. Also very expensive commision charges.
1/5
TrustpilotAwful company
Awful company. Over priced, unhelpful staff and ridiculous fees and a lot hassle.
1/5
TrustpilotAwful company
Awful company, apathy seems to be their mantra
5/5
GoogleBrilliant servicePositiveProfessionalism
1/5
TrustpilotTerrible
Terrible.I would not trust these people with your property.
5/5
GoogleBest silictors ever for help with legal matters
1/5
TrustpilotNegligent and lazy.
Negligent, unhelpful, lazy, lazy, lazy, profiteering, lazy and horrid.
1/5
GoogleRating only, no written review.
Agent replied · 10 November 2024
Hi Davis, Thank you for your feedback. We would like to understand more about what happened. Please contact us at complianceresidential@connells.co.uk so we can assist you further. Best regards, Lucy, Customer Relations Team
1/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Hi Davis, Thank you for your feedback. We would like to understand more about what happened. Please contact us at complianceresidential@connells.co.uk so we can assist you further. Best regards, Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thanks Hira for leaving us a 5* review.
5/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thanks Jas! :)
4/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Antony thank you for taking the time to leave us your review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
