Bairstow Eves Birmingham reviews

★★★★★ 5/5

Google

I recently completed a transaction, and I wanted to take a moment to appreciate Jade for her exceptional help throughout the process. She was professional, proactive, and truly helpful to ensure everything went smoothly. Her support was …

Damian · 13 March 2026

★★★★★ 5/5

Google

This is the second time I've gone with Bairstow Eves and I'm yet to be disappointed, very friendly and fair atmosphere. Mellissa Carrington is by far the most useful estate agent I've ever had the pleasure to meet. She went above and beyond to help me and my fellow tenants find a property quickly, she supported us and made the whole process a lot easier and is a very friendly and easy to speak to individual.

Dom · 30 July 2021

★★★★★ 5/5

Google

I can thoroughly recommend this business. Dee Lake at Bairstow Eves Beeston is professional, friendly , helpful and really listens to clients description of what type of property they are looking for. Dee is always swift to reply to my enquiries and certainly continues to proactively make sure I'm aware of new properties that are marketed which match the criteria I had given. Great customer service. Many Thanks !

Rachel · 30 July 2022

★★★★★ 4/5

Google

I recently bought a house sold through Bairstow Eves. The good: the team were happy to pass on all questions from me or the seller, even when they thought they were odd questions. This improved communication. The team were polite and friendly, and kept the sale progressing. They chased both me and the seller, which was really helpful when some paperwork got held up. I appreciated their knowledge of the process, and their understanding of the local market. And I love my new house. The not so good: The first viewing I booked, I was emailed a different time to the one the team had written down, and it was very politely said that this was my fault. However, they did book me onto the next viewing. It feels like the team is quite stretched at times and could do with more people. There was quite a hard sell approach to viewings, and I felt pressurised at times to view properties I wasn't interested in. Summary: If I was buying again, I would feel quite positive about buying a house sold through this office.

Lindsay · 30 July 2020

★★★★★ 5/5

Google

We've been looking to rent in Beeston for 2 months now and were really struggling until we came into Bairstow Eves. Jayne was absolutely amazing and we managed to find a property that fitted what we were looking for. We viewed it and applied that day. She's been so helpful during our application process and on the lead up to us moving in, plus she's just a lovely and bright person who has made the whole process really easy and dare I say, enjoyable! Thanks to Jayne and everybody at Bairstow Eves for helping us.

Alex · 30 July 2020

★★★★★ 5/5

Google

Great experience speaking with Ethan Jones. He arranged the viewing quickly, was professional throughout, and clearly explained every single steps need to be done for buying a house, which was very helpful for me as a buyer.

Arezoo · 13 March 2026

★★★★★ 5/5

Google

Mellissa is absolutely awesome! Professional from start to finish. She made sure my girls understood all of the documentation and their associated obligations under the lease agreement. She was responsive with queries; turnaround time on most questions was less than 24 hrs. She accommodated us on viewing times and was very flexible as we attempted to collect and collate information cross border. Thank you so much for everything!PositiveResponsiveness, Professionalism

Jules · 22 June 2022

★★★★★ 5/5

Google

We've been looking to rent in Beeston for 2 months now and were really struggling until we came into Bairstow Eves. Jayne was absolutely amazing and we managed to find a property that fitted what we were looking for. We viewed it and applied that day. She's been so helpful during our application process and on the lead up to us moving in, plus she's just a lovely and bright person who has made the whole process really easy and dare I say, enjoyable! Thanks to Jayne and everybody at Bairstow Eves for helping us.

Lex · 21 April 2020

★★★★★ 5/5

Google

Rachel Cross was brilliant, she made to whole process easy, full of knowledge and busted all of the jargon for us, we had so many issues with a previous broker, which was so stressful. Rachel sorted everything, she is a real asset to this company. Fantastic service, we will be defiantly using her for any future property ventures we undertake. Can’t thank her enough.PositiveResponsiveness, Quality, Professionalism, Value

Charlie · 27 August 2022

★★★★★ 5/5

Google

I recently went through the process of letting a house with Bairstowe eves. Paige was the letting agent who helped us through the whole process, she was extremely helpful, very easy to hold of and answered all the questions we had. She made the process very stress free, thank you!

Jennifer · 29 May 2025

★★★★★ 5/5

Google

Many thanks to Mellissa and Bairstow Eves for helping us move in this lovely house smoothly ! Mellisa is absolutely fantastic! We felt very lucky to have such a great negotiator during our house renting. She is definitely professional, patient, responsive and warm hearted, which gave us the best experience in the house renting! We couldn’t appreciate it more! Thanks! Best wishes, Xinyue & Jinghan & HaoPositiveResponsiveness, Professionalism

Sinyue · 22 June 2022

★★★★★ 5/5

Google

How refreshing it was to speak with Gemma Case this morning, she has totally restored my faith in the property market. As a buyer from out of area I have become increasingly frustrated with other estate agents in the area and fully expected the same disinterest from Bairstow Eves, however, I could not have been more wrong. Gemma was extremely helpful, informative and totally professional. Thank you

Jane · 30 July 2022

★★★★★ 5/5

Google

We worked with Callum and Abbie to let our property and they did an outstanding job of it. They communicated effectively all through the process and were both very professional, always responding promptly. We had two other Letting Agents on the property but Bairstow Eves was far superior in their service delivery. They made the process much easier and faster and provided value to both landlord and tenant. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Adeniyi · 27 August 2021

★★★★★ 5/5

Google

Bairstow Eves Beeston. What a place to be. Jane - a delightful woman. Dan - swish new hair cut, very nice. But then there is Ryan. Oh Ryan, the man, the myth, the legend. A name that will be sung through the ages and echo in the halls of Valhalla, for he will surely share a drink with the gods as reward for such stupendous customer service. Have you ever seen Ryan and Odin in the same room? I thought not.. Such is the legacy of greatness that pours through his veins. We salute you Ryan. May you live long in the halls of the gods and drink heavily of their mead.

Rob · 28 August 2019

★★★★★ 5/5

Google

Thank you! We had a really positive experience with Bairstow Eves - we rented a property through them first and when we had issues with heating etc they were always sorted promptly. The ladies we dealt with at the office were really helpful, friendly and down to earth - we mainly dealt with Natalie Yates and Jayne Brierley - both really helpful - thank you. We then purchased a property and largely dealt with Ryan Roberts who was really helpful and polite and regularly kept in touch with us to let us know what was going on. He worked really hard to help us out and deal with a situation that could be difficult at times professionally and efficiently. Thank you!

Stephen · 31 July 2019

★★★★★ 5/5

Google

Firstly, I would like to thank the whole office for being professional, curtious and straight to the point honesty. I have been looking to purchase a property for the last 6 months. Although afraid to give details to agents fearing junkmail galore, I spoke with a friendly gentleman called Ryan. He quickly made me feel comfortable and relaxed and ultimately, composed so I could make an informed decision on areas I was considering. He had good area knowledge and, whilst still on the phone, told me a couple of properties that would suit me. NOT trying to send me to every house they have on the market just to waste not only mine but their time. I still havn't found the property I'm after, but I am picky! Ryan regularly makes calls to me to make sure I am still looking, and to be honest, I like the positivity he has when new properties come on the market. I feel confident Ryan WILL find me that perfect house. However I felt it nessecary after reading some of the reviews to say that Ryan is by far, the best agent I've come across so CONGRATS! Keep up the good work Ryan!

Keepme · 28 July 2019

★★★★★ 5/5

Google

This is a review regarding Gemma. It seems ages since my wife and put our house on the market with a view to downsizing. We went through the normal procedures with Dee, Dan and eventually Gemma when prospective buyer showed interest. They made an offer which we accepted and that's when the problems started. We had a surveyor from a company called Cosy Homes on behalf of our prospective buyer who among other things said the house needed a new roof due to damp etc. Our buyer was rightly concerned and nearly pulled out but after talking to Gemma decided that they would have a second opinion. In fact three roofing experts investigated and apart from normal wear due to the age of the property said it was in good condition. Through all of this Gemma was fantastic, she kept the sale going. It was a very difficult time for us and i'm sure our buyer went through the same experience. We have nothing but praise for Gemma and her colleagues who put one hundred per cent into this sale. Thank you Bairstows for an extremely professional job.

Ian · 28 July 2019

★★★★★ 5/5

Google

Bairstow Eves have been fantastic in helping me try to find my first home. In particular Dee has been such a great support. She really took the time to get to know me and understand what I was looking for. She is great at keeping in regular touch and contacts me as soon as new properties come on she thinks I would like. She has also been very patience with me as I have been quite picky! A great experience especially for a first time buyer.

Sarah · 28 July 2019

★★★★★ 5/5

Google

Bairstow Eves Beeston. What a place to be. Jane - a delightful woman. Dan - swish new hair cut, very nice. But then there is Ryan. Oh Ryan, the man, the myth, the legend. A name that will be sung through the ages and echo in the halls of Valhalla, for he will surely share a drink with the gods as reward for such stupendous customer service. Have you ever seen Ryan and Odin in the same room? I thought not.. Such is the legacy of greatness that pours through his veins. We salute you Ryan. May you live long in the halls of the gods and drink heavily of their mead.

30k · 28 July 2019

★★★★★ 5/5

Google

The team at the Beeston office have been absolutely great. I have been very impressed by their professionalism and the level of service provided. The amount of viewings they arranged in a short period of time exceeded my expectations. The team have been friendly and very good at communicating, providing advice and constructive feedback throughout. Thanks to Dee, Clare, Gemma & Natalie for all their help.

George · 30 July 2022

★★★★★ 5/5

Google

I dealt with ethan when calling regarding a viewing, very professional and very polite. He sorted everything ASAP with no fuss.

Lucas · 23 June 2026

★★★★★ 5/5

Google

I had a couple of calls with Ethan Jones, really good experience. Ethan has asked detailed questions about our ideal house and made a customised recommendation. We are looking forward to the viewing.

Qiao · 23 March 2026

★★★★★ 5/5

Google

I have found our Bairstow Eves contact, Gemma Case, to be a huge support throughout the selling and buying process. She has always kept in touch and her manner has always been friendly and professional. When the process has slowed up, Gemma has always made calls and sent emails in order to move things along successfully. Without her, it would have been a much more stressful experience. Thank you Gemma.PositiveResponsiveness, Quality, Professionalism, Value

Ruth · 22 June 2021

★★★★★ 5/5

Google

We dealt with Mellissa at Bairstow Eves when deciding to rent a house in Beeston. From our viewing through to picking up the keys, her support and service was top quality and I couldn't recommend her enough. Even helping us to liaise with the landlord when our bed had to be delivered before we moved in due to lockdown restrictions. Overall a 5* service and would definitely not hesitate to use them again.PositiveProfessionalism

Elliot · 22 June 2021