Trusted Agent profile · Birmingham, West Midlands
Verified
★★★★★
574 reviews across 1 platform
862-864 Bristol Road, Selly Oak, Birmingham, West Midlands, B29 6HW
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Birmingham, West Midlands, at 862-864 Bristol Road, is rated 4.7 out of 5 across 574 reviews on 1 platform, including 574 Google reviews rated 4.7.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
4/5
GoogleRented recently a flat with the agency and Callum Polak was very helpful throughout the application, always responsive and sometimes when we go through this, things can get complicated or delayed but he made it easy for me. He gave me tips, reminded me and was checking everything was fine, making each step of the process very clear.
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRecently completed a very lengthy sale, which was no fault of the agent as they got us an offer within a day of marketing. Gemma was such a great help in trying to move things along with the buyer's side, and kept us informed all the way. I think she was as relieved as us at completion. Thank you, Gemma.PositiveResponsiveness, Professionalism
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe communication throughout the whole process was outstanding. Paige Burgess kept us informed every step of the way, promptly answered all our questions, and handled the paperwork efficiently. There were no nasty surprises or delays, just smooth sailing thanks to their dedication.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
4/5
GoogleThanks to Dee for getting things going with our house move. She arranged the moving date on got everyone on the same page with the added personal service.
It’s really lovely to read another amazing review Jane. Many thanks, Lucy, Customer Relations.
5/5
GoogleJust want to say a really big Thank you to Mellissa Carrington who helped us organise everything to rent a new flat. She was very quick at replying over wassap and email. She kept us fully in the loop with the steps needed to get things going and overall she made the whole process very straight forward and smooth.PositiveResponsiveness, Quality
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GooglePaige is very friendly, helpful and professional. We had a great experience in renting our house a month ago. Can’t recommend her enough. 😊 …
Hello Alissa, Thank you so much for your wonderful 5* review! We're thrilled to hear that Paige provided you with such a friendly, helpful, and professional experience. Best regards, Lucy, Customer Relations Team
4/5
GoogleRented recently a flat with the agency and Callum Polak was very helpful throughout the application, always responsive and sometimes when we go through this, things can get complicated or delayed but he made it easy for me. He gave me tips, reminded me and was checking everything was fine, making each step of the process very clear.
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSpoke with Jade at the Beeston office, was friendly and welcoming
Thank you for taking the time to share your positive experience with Jade at our Beeston office! We pride ourselves on providing friendly and welcoming service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI greatly appreciate the professional service provided by Mellissa on my first rental in UK. Mellissa is kind, patient and experienced in arranging the viewing, replying to the enquires and preparing the insurance and contract. Her excellent performance has been strongly impressed and I would highly recommend Bairstow eves and Mellissa. Besides five stars, the above is my google review for Mellissa.
Thank you for your outstanding comments, recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to Dee Lake and her colleagues for all their help in the recent sale of our property.
Many thanks for the great 5* review and your kind words Alison. Best wishes, Lucy, Customer Relations.
5/5
GoogleHave worked with Dee from the office and it was an absolute pleasure. She was very professional and always kept me up to date on progress of my purchase. Highly recommend
Raj Kavia thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleMellissa is a great agent! She followed our rental issues promptly with lots of helping hand provided. As a new here we really worried a lot about uncertainties, her prompt replies to our enquiries matters a lot which could bring good reputation to this company. I would highly recommend this company for rental property management.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThis was such a professional experience particularly with the added Covid problems that needed to be dealt with. Particular thanks to Mellissa who did a great job in keeping us up to date with everything, I understand we were her very first clients, it looks to me like she's going to be a great asset to the company, thanks Mellisssa.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
5/5
GoogleI've worked with Abbie and Callum on two properties and on both occasions, they have gone above and beyond to provide an amazing service. They work in a very respectful and considerate manner and it is always a joy working with them. I look forward to doing more work with them in the future and I recommend them heartily.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a great experience renting with my partner for the first time thanks to Bairstow Eves. Everyone I spoke with was professional and helpful. We were able to quickly and conveniently book a viewing where we met with Paige who immediately put us at ease with her friendliness and openness. Paige got us into our new home efficiently and with great communication throughout the process. Couldn't have asked for more really!
Many thanks James for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleIt has been another pleasure working with Abby's team, especially Ilsadin who is very friendly, helpful and quick in response.
Hello Christina, Thank you for your wonderful 5* review! We're delighted to hear that working with Abby's team, especially Ilsadin, has been a pleasure for you. Best regards, Lucy, Customer Relations Team
5/5
GoogleI received outstanding service from Callum Polak and Abbie Broadhurst from Beeston. They both were helpful, friendly, great on follow- ups and their responses on both calls and emails were equally professional and outstanding. Callum and Abbie made a stressful move a pleasure with their efficient service. I am thankful and grateful Abbie and Callum - great service with a smile!PositiveResponsiveness, Quality, Professionalism, Value
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
GoogleDee has been fantastic in assisting my purchase, she has been so helpful at every step of the way and with almost every single step, she's always done her best to chase up and provide the best support, thank you very much! Mike and Freya, 5b Martell Court :)
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleRachel Cross is a superstar !! She dealt with my mortgage from start to finish found us the best offers and got it accepted even with a few challenges along the way . I would definitely recommend and will be calling her again once my new deal is up :)PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your brilliant 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom the very beginning of our purchase, the assistant manager Dee Lake was proactive and hardworking from arranging our original viewing through to facilitating a smooth exchange. She was also quick to chase up information that was otherwise delayed and kept us informed of the progress of our case at every stage. Thank you so much.PositiveResponsiveness, Quality, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleBairstow eves quickly sold our house recently, and were very respectful and professional when showing potential buyers around. They kept us up to date with the progress and were very responsive to emails and calls. Special thanks to Dee who was fantastic. Thank you for everything you've done.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWill highly recommend. Even though I didn’t manage to find my property with Bairstow Eves, I just wanted to mention the excellent service provided by Dee. She goes the extra mile and add that missing personal touch which I haven’t seen in a lot of the other agencies that I dealt with. Thank you Dee for all your help, you are an absolute star.
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
5/5
GoogleI received outstanding service from Callum Polak and Abbie Broadhurst from Beeston. They both were helpful, friendly, great on follow- ups and their responses on both calls and emails were equally professional and outstanding. Callum and Abbie made a stressful move a pleasure with their efficient service. I am thankful and grateful Abbie and Callum - great service with a smile!
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
4/5
GoogleA great thank you to Abbie and Sarah who were very helpful throughout the whole process. Their responses were super quick and they were professional. Highly recommend them
It’s really lovely to read another review and recommendation Christina T.. Many thanks, Lucy, Customer Relations.
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