Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
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5/5
GoogleI had the best experience with Bairstow Eves, especially Paige Burgess. She was so kind, patient, and helpful throughout the whole process. She explained everything in such a simple and easy way, even when I didnβt understand things at first. She always took the time to make sure I fully understood before moving on. She was friendly, professional, and made the whole experience so much less stressful. Thank you so much, Paige, for all your help, I truly appreciate it!
Shehwar Β· 9 August 2026
Agent replied Β· 23 August 2026
Thank you for choosing Bairstow Eves and for your kind words! We're thrilled to hear that Paige provided you with a stress-free and enjoyable experience. We're lucky to have her on our team and we'll be sure to pass along your compliments. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
GoogleEDITED LATER: Yes I made the nice review earlier. They begged it so I did. Now over a year later of dealing with them I regret it so am updating. Don't be fooled by the smooth sales staff because the actual support for tenants is TERRIBLE and other staff are rude, horrible liars. DO NOT RENT from this organisation!
Our landlord was awful and they did not care. The property we rented had rising damp throughout within a year. Bairstow Eves staff came out and took photos are now denying and can't find the evidence. They dragged out mediation without mediating then lied about the dates by which we could reclaim our deposit to try to time us out of a claim. Luckily I had it all in writing so I do have an open claim. As it stands I am Β£1k out of pocket on my depost for a house I left in February (it is July!!) I am awaiting adjudication from mydeposits and confident I will win.
Bairstow Eves were awful, useless liars. Save yourself the trouble and DO NOT RENT from them. If you're a dodgy landlord with a mouldy property, however, I am sure they will welcome you with open arms and make you lots of money!!
EARLIER REVIEW: (Take no notice, it's not the sales support that matters but how they treat the tenants. Once they have sold you and got a contract you will not be supported at all!!!)
We were looking for a rental property with specific requirements on a tight timescale. We dealt with several estate agents but Bairstow Eves were the best by a clear mile and the main reason was the customer service from Paige. From the initial call she was very friendly and totally professional and made it clear she would do everything she could to help us in our search. More importantly she followed through on everything she said, calling to update us regularly and working late evenings and weekends to make sure we could view a property we liked more than once. When we settled on a property she made sure everything moved quickly and pushed to ensure everything was ready exactly as we wanted when we wanted. Other estate agents we dealt with just didn't seem to care, but it really felt like Paige wanted to help us to get the home we needed. THANK YOU Paige and I will definitely be straight back to Bairstow Eves for our next rental or purchase.
DEFINITELY NOT! NEVER AGAIN
Claire Β· 23 July 2026
Agent replied Β· 21 June 2024
Hi Claire, thank you for sharing your positive experience with us. We are delighted to hear that Paige provided you with exceptional customer service and made your property search a smooth process. Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBairstow Eves Beeston are incredible. On Tuesday I called them rather anxious and worried about the prospect of having to find a new rented home. Abbie & Paige were beyond kind to me, they listened, reassured and made me feel that finding a rental property isn't so stressful. 48 hours later I now a new proud Tennant of a lovely home. I cant thank Abbie & Paige enough. Bairstow Eves you should be proud to have two such lovely, friendly ladies working for you, they are credit to you. Thanks again from a very happy mum & son today β€οΈπ‘
Katie Β· 23 March 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words! We are so glad you had a positive experience with Abbie and Paige. Our team is dedicated to making the rental process as smooth and stress-free as possible for our tenants. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleA BIG THANK YOU to Bairstow Eves and especially "Ollie Finden" for helping us find our new Hπ«ΆπΌME!! Ollie was incredibly helpful from the very first phone call to book our first viewing to us signing our Contract. Ollie's communication was excellent and he always took the time to explain everything clearly to us as this was our first time moving house in the UK. He made the whole process much easier than we expected...thanks to the amazing support!!
We HIGHLY RECOMMEND Bairstow Eves and Ollie!!!! π«π«π«π«π«
Selena Β· 16 March 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that Ollie provided excellent service and made your first home-buying experience in the UK smooth and stress-free. We truly appreciate your recommendation and are grateful for the opportunity to assist you in finding your dream home. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleJust sold our house with Bairstow Eves Beeston. Thanks for all the hard work of staff, especially Dee who finally got it sold, and also to Jade and Ethan. Also thanks to the lettings side for when they managed it.
Beverley Β· 23 July 2026
Agent replied Β· 23 August 2026
Thank you for choosing Bairstow Eves Beeston to sell your house! Our team, especially Dee, Jade, and Ethan, worked hard to make it happen. Kind regards, Lucy, Customer Feedback and Support Team
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4/5
GoogleWe are under the process of looking for the right house and Jade has been nothing but productive and always reach out to us for our best interest. Hope we get to go further on this journey with them and would love to leave another review once this is all done.
Suchaya Β· 23 March 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words! We are so glad to hear that Jade has been helpful in your search for the perfect home. We can't wait to continue working with you and provide you with exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleDee Lake did a superb job for us in arranging properties in the Beeston area for us to view. She was very helpful, friendly and gave us all the information we needed for our search. Looking forward to dealing with Dee in finding the property we need. Thanks Dee.
Scott Β· 30 March 2026
Agent replied Β· 13 April 2026
Thank you for the kind words! We are thrilled to hear that Dee provided excellent service and helped you find potential properties in the Beeston area. We look forward to continuing to work with you and helping you find your perfect property. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleJade Madgwick was the only estate agent we dealt with in our house hunt who took the time to talk to us about what we wanted, asked questions and properly listened. I really appreciate it. Jade is clearly an excellent estate agent. Good customer service and local knowledge shouldnβt be undervalued.
Jordan Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you for your kind words about Jade, we are so proud to have her on our team. Providing excellent customer service and having strong local knowledge are values that we prioritise. We're glad you had a positive experience with Jade and our company. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI am currently on the lookout for a new property and Ethan has been extremely helpful in assisting with the search. I would definitely recommend them and Ethan specifically.
Jaicub.R Β· 2 August 2026
Agent replied Β· 23 August 2026
Thank you for your kind words! We take great pride in helping our customers find their dream property, and we're glad Ethan was able to assist you in your search. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe sold our house through the Beeston branch of Bairstow Eves and received excellent service and support. Richard was very quick and professional in valuating the property, then Jade took over and did an excellent job in organizing the viewings and bringing the sale to completion. Highly recommended!
Alexander Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you so much for sharing your positive experience with our Beeston branch at Bairstow Eves! Our team takes great pride in providing excellent service and support throughout the entire selling process. We are thrilled to hear that β¦ More
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5/5
GooglePaige has been so lovely and informative throughout the process of trying to rent a property with Barstow Eve's. My friend and I had to move/ find a new place asap and the whole process was smooth and sorted in no time!
Yan Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you for your kind words, we are thrilled that your experience with Barstow Eve's and Paige was smooth and efficient. Our goal is always to make the process of finding a new place as seamless as possible. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GooglePaige has been a brilliant estate agent helping us getting the house we want! Thank you so much!
Kaya Β· 19 August 2026
Agent replied Β· 23 August 2026
Thank you for your kind words, we are so thrilled that Paige was able to help you find your dream house. It's our pleasure to assist you in your real estate journey. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAs first time buyers, Bairstow Eves was brilliant at helping us through the process of buying our first home. Our agent Jade was knowledgeable and took into account our needs and wants and helped us find a great property. She was also β¦
Philippa Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you for your wonderful review! We are thrilled to hear that our team at Bairstow Eves, especially our agent Jade, provided you with top-notch service throughout your first home buying journey. Our goal is to make the process as smooth β¦ More
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5/5
GoogleVery friendly staff and reasonable with all requests. Imogen was wonderful to work with, as she provided all needed information.
Andrew Β· 2 August 2026
Agent replied Β· 23 August 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI had a fantastic experience with Bairstow Eves Sales and Letting Agents Beeston. The team was professional, friendly, and incredibly efficient from start to finish. They made the entire process feel smooth and stress-free, always keeping me informed and providing clear, helpful advice.
Their knowledge of the Beeston property market was excellent, and they went above and beyond to ensure everything was handled quickly and professionally. Communication was always prompt and reassuring, which made a real difference.
I would highly recommend Bairstow Eves Beeston to anyone looking for a reliable and trustworthy estate agent. A truly five-star experience!
Siam Β· 6 April 2026
Agent replied Β· 13 April 2026
Thank you for your kind words and for choosing Bairstow Eves Beeston as your estate agent! Our team is dedicated to providing exceptional service, and we're thrilled to hear that we exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI have recently sold my house through Bairstow Eves Beeston branch. Jade and Ethan have been great throughout with viewings and providing feedback and special thanks to Dee for pushing things along to completion!
David Β· 13 March 2026
Agent replied Β· 30 July 2023
Many thanks for your outstanding recommendation and review. Please contact us via review@countrywide.co.uk with your full details so that we can look into your landlord portal further for you. Best wishes, Lucy, Customer Relations.
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5/5
GoogleEthan Jones was great at analysing what sort of deals I was looking for, very straightforward and transparent, and also a very lovely guy. Appreciate the help, definitely recommend Ethan!
Thom Β· 9 April 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words and recommendation! We're thrilled that Ethan was able to assist you with your deals and make the process transparent and enjoyable. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleDee - on the ball, firing on all cylinders, working hard to make me, the seller, happy. I have complete trust in Dee - she phones when she says she's going to phone, chases solicitors to hurry up, and is just a great communicator.
Dee completely put our minds at ease, and we would happily deal with her again - Go Dee!
Helen Β· 2 August 2026
Agent replied Β· 23 August 2026
Thank you so much for your kind words, it means a lot to us! We are thrilled to hear that Dee has provided such excellent service. She takes great pride in going above and beyond to ensure that our customers are happy. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleJade has been really nice, patient and helpful through the process of looking for houses and arrange viewings. She is making the process much easier and quicker. Can't thank her enough!!
VerΓ³nica Β· 30 March 2026
Agent replied Β· 13 April 2026
Thank you so much for the kind words! It's our pleasure to help you find your dream home. We are here to make the process as smooth and efficient as possible. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleEthan and team were fantastic in helping us sell our house. Brilliant communication from day one. Very supportive and always available to help if we needed it.
100% would recommend
Katie Β· 13 March 2026
Agent replied Β· 13 April 2026
"Thank you for choosing us to help you sell your house! We are thrilled to hear that you had a fantastic experience with our team and appreciate your recommendation. Our goal is always to provide top-notch communication and support for our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleSee was absolutely brilliant with her help and guidance
Would recommend anytime
Mia Β· 23 July 2026
Agent replied Β· 23 August 2026
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleDee was excellent at beeston branch of Bairstow Eves. She was professional and helpful and very good at her job. She eased the pain of selling a house and we felt the pressure of the whole experience be lifted with Dee at the helm. She kept in constant touch with us, advising what needed to be done at each step.
Alex was also very thorough in helpinv in the latter stages of the sale with some of the points. He was very helpful and knowledgeable. I would not hesitate to recommend Bairstow Eves Beeston to anyone
Peter Β· 27 July 2024
Agent replied Β· 26 August 2024
Thank you Peter for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleCurrently looking to buy in Beeston and Jade has been fantastic at helping me look at all the different options and narrow down my search.
Jessica Β· 23 March 2026
Agent replied Β· 13 April 2026
Thank you so much for your feedback! We are delighted to know that Jade has been providing you with exceptional service as you navigate the Beeston market.
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5/5
GoogleJust entered my details as a first-time buyer looking to move. Dee was great at talking me through everything! Thank you
Abigail Β· 30 March 2026
Agent replied Β· 13 April 2026
Thank you for choosing us as your real estate partner! We are thrilled Dee was able to provide exceptional service and guide you through the process with ease. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.