Trusted Agent profile · Birmingham · West Midlands

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Bairstow Eves Birmingham reviews

4.7

★★★★★ Excellent

584 reviews across 1 platform

862-864 Bristol Road, Selly Oak, Birmingham, West Midlands, B29 6HW

Part of Bairstow Eves, see every office.

Bairstow Eves's office in Birmingham, West Midlands, at 862-864 Bristol Road, is rated 4.7 out of 5 across 584 reviews on 1 platform, including 584 Google reviews rated 4.7.

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4.7 / 5

584

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Received great customer service from Dee and Gemma in the purchase of our new home. Despite facing difficulties up until completion, they were both absolutely fantastic at keeping us informed at every step and did everything possible to move things along as quickly as possible. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 22 June 2021

Agent replied · 21 June 2024

Thanks for the fantastic 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Lovely and friendly to speak to, something I haven't experienced with all other agencies. Great communication from Sarah throughout the process of applying to rent and I would definitely recommend them. :)

Abbie · 26 July 2023

Agent replied · 30 July 2023

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

They really demonstrated high level of competency in ensuring I secure my property. I will always recommend the company without hesitation to any one who needs a property.

Joseph · 4 November 2023

Agent replied · 25 November 2023

Thank you for your excellent 5* review, recommendation and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

1/5

Google

I am very disappointed and would absolutely not recommend this agency. They don't know what letters they are sending out. They sent one accepting our offer on a house, later on they claimed they didn't even know they sent this and sold the house to someone else. It's a ridiculous agency with ridiculous agents. Never again.

Brigitta · 28 July 2019

Agent replied

Hi Virban, thank you for taking the time to leave your feedback. So we can look further into your experience, please do contact us at review@countrywide.co.uk, if you wish. Kind regards, Emma.

5/5

Google

Recently purchased a house through Bairstow eves from start to finish the service was excellent our estate agent was Gemma who was brilliant she couldn’t have been anymore helpful from start to finish and really helped us get the purchase and move sorted smoothly and in a great time. Would definitely recommend using Bairstow eves Beeston.

James · 28 July 2019

Agent replied

Thank you James for your kind words. It is great to read that the team delivered an outstanding service worthy of 5 stars. Thank you also for the recommendation. Best wishes Emma

5/5

Google

From the outset with Natalie’s expert valuation, followed by Gemma and Dee’s progression, Bairstow have handled our house sale efficiently and considerately. Dee in particular has been a great communicator and we have felt very reassured in her hands.

Nina · 2 December 2022

Agent replied · 30 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

When I first met Lee Peck I knew little about buy to let mortgages ! I now have three houses thank to his professionalism, patience , excellent communication skills! I would highly recommend his service ! Thank you Lee!

Albena · 28 July 2019

5/5

Google

Just sold my house through Bairstow Eves. Good valuation for the property, much higher than other agents and the property flew off the market at asking price. They clearly have a good understanding and knowledge of the market and the area. The team were a pleasure to deal with, good communication and proactive.

Olivia · 24 April 2020

Agent replied

Hi Olivia. Thank you for taking the time to leave us your 5* review. Best wishes, Amy

5/5

Google

I recently began my search for rental property. Bairstow Eves made the whole experience pleasant and easy, highly recommend them

Daniel · 23 March 2024

Agent replied · 21 June 2024

Daniel Cartlidge thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Amazing responsive service given to me by Rachel C at Bairstow im a first time buyer and had to be given alot of explanations and helpful information by Rachel, would highly recommend made this whole process that bit easier.PositiveResponsiveness, Quality, Professionalism

Jay · 22 June 2022

Agent replied · 21 June 2024

Many thanks for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations

2/5

Google

Twice we organised for Bairstow Beeston to come out and value our property. Twice they did not show up. Needless to say we won't be selling our house with them!

Ayesha · 9 July 2023

Agent replied · 30 July 2023

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

During my application process Mellissa and Bairstow Eves team shown very good professionalism. I always get reply and callback for the query related with the property. She is really good in keeping transparent communication. Thanks for your support from start to end of the application process.PositiveResponsiveness, Professionalism

Avinash · 22 June 2021

Agent replied · 21 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I phoned the office today to enquire about a property which was not yet on their website and Dee answered a lot of my questions. She was friendly, professional and genuinely wanting to help me find our next home!

Janet · 27 August 2022

Agent replied · 27 August 2023

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

I am very satisfied with Paige's help in successfully renting a house that we are very satisfied with. She explained clearly and was very patient.

Chan · 4 November 2023

Agent replied · 25 November 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

We could not be more grateful to Gemma, our senior sales negociator from Bairstow Eves, Beeston. She managed to get us our dream house! She has been extremely professional but also very kind and supportive throughout the process. I would highly recommend her to everyone.

Cecilia · 9 September 2021

Agent replied

Thank you for your brilliant comments, recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

They are very helpful by the the phone conversation when I were looking for the house viewing appointment. Thank You Ms. Dee, Lake. I hope I can have a nice house in the coming months for my family.

William · 27 August 2022

Agent replied · 27 August 2023

Thanks for the outstanding 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Great service and advice from Dee Lake. Dee called me and was really informative on the phone and couldn't do more to help. Really polite and friendly and this was all genuine not scripted or staged. Would recommend.

Claire · 27 August 2022

Agent replied · 27 August 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The staff have been lovely and very professional. I would importantly like to add that they understood the local market far better than competitors who valued. They sold my house swiftly for full asking price (advised badly and much lower by another local competitor). Highly recommended!PositiveValue

Amanda · 22 June 2021

Agent replied · 21 June 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Excellent service from Bairstow Eves Beeston - Dee in particular was absolutely amazing at keeping us in the loop and promptly answering any questions we had during our house purchase. Definitely deserves the 5 star rating.PositiveResponsiveness, Quality, Professionalism, Value

Elitsa · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Buying a property through Bairstow Eves. Everyone has been very helpful and responsive, including Dee who has shown us around the property multiple times, answered all of our many questions and followed up all of our many requests.

Kaisar · 30 July 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We had a great experience with this estate agents, we are really grateful to Androulla and all her help. Great and efficient communication, everything was sorted so easily and quickly. Highly recommend!

George · 2 March 2023

Agent replied · 30 July 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Everyone at Bairstow Eves was extremely helpful but special thanks go to Jess who held my hand every step of the way and was so patient and professional. The communication was spot on from start to finish.

Joanne · 27 August 2022

Agent replied · 27 August 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service throughout the process: knowledgeable, professional and friendly with a great knowledge of the local market. The office staff, in particular Dee have been very helpful and I would thoroughly recommend using Bairstow Eves.

Jenny · 28 July 2019

5/5

Google

Very good service, friendly staff, always available to help with any thing. Sold my property without any delays, got me the best price. Special thanks to Matt Hill and Dee and also to entire team.

Wilson · 28 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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