Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReceived great customer service from Dee and Gemma in the purchase of our new home. Despite facing difficulties up until completion, they were both absolutely fantastic at keeping us informed at every step and did everything possible to move things along as quickly as possible. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Daniel · 22 June 2021
Agent replied · 21 June 2024
Thanks for the fantastic 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLovely and friendly to speak to, something I haven't experienced with all other agencies. Great communication from Sarah throughout the process of applying to rent and I would definitely recommend them. :)
Abbie · 26 July 2023
Agent replied · 30 July 2023
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey really demonstrated high level of competency in ensuring I secure my property. I will always recommend the company without hesitation to any one who needs a property.
Joseph · 4 November 2023
Agent replied · 25 November 2023
Thank you for your excellent 5* review, recommendation and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI am very disappointed and would absolutely not recommend this agency. They don't know what letters they are sending out. They sent one accepting our offer on a house, later on they claimed they didn't even know they sent this and sold the house to someone else. It's a ridiculous agency with ridiculous agents. Never again.
Brigitta · 28 July 2019
Agent replied
Hi Virban, thank you for taking the time to leave your feedback. So we can look further into your experience, please do contact us at review@countrywide.co.uk, if you wish. Kind regards, Emma.
★★★★★ 5/5
GoogleRecently purchased a house through Bairstow eves from start to finish the service was excellent our estate agent was Gemma who was brilliant she couldn’t have been anymore helpful from start to finish and really helped us get the purchase and move sorted smoothly and in a great time. Would definitely recommend using Bairstow eves Beeston.
James · 28 July 2019
Agent replied
Thank you James for your kind words. It is great to read that the team delivered an outstanding service worthy of 5 stars. Thank you also for the recommendation.
Best wishes
Emma
★★★★★ 5/5
GoogleFrom the outset with Natalie’s expert valuation, followed by Gemma and Dee’s progression, Bairstow have handled our house sale efficiently and considerately. Dee in particular has been a great communicator and we have felt very reassured in her hands.
Nina · 2 December 2022
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhen I first met Lee Peck I knew little about buy to let mortgages ! I now have three houses thank to his professionalism, patience , excellent communication skills! I would highly recommend his service ! Thank you Lee!
Albena · 28 July 2019
★★★★★ 5/5
GoogleJust sold my house through Bairstow Eves. Good valuation for the property, much higher than other agents and the property flew off the market at asking price. They clearly have a good understanding and knowledge of the market and the area. The team were a pleasure to deal with, good communication and proactive.
Olivia · 24 April 2020
Agent replied
Hi Olivia. Thank you for taking the time to leave us your 5* review. Best wishes, Amy
★★★★★ 5/5
GoogleI recently began my search for rental property. Bairstow Eves made the whole experience pleasant and easy, highly recommend them
Daniel · 23 March 2024
Agent replied · 21 June 2024
Daniel Cartlidge thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing responsive service given to me by Rachel C at Bairstow im a first time buyer and had to be given alot of explanations and helpful information by Rachel, would highly recommend made this whole process that bit easier.PositiveResponsiveness, Quality, Professionalism
Jay · 22 June 2022
Agent replied · 21 June 2024
Many thanks for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 2/5
GoogleTwice we organised for Bairstow Beeston to come out and value our property. Twice they did not show up. Needless to say we won't be selling our house with them!
Ayesha · 9 July 2023
Agent replied · 30 July 2023
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDuring my application process Mellissa and Bairstow Eves team shown very good professionalism. I always get reply and callback for the query related with the property. She is really good in keeping transparent communication. Thanks for your support from start to end of the application process.PositiveResponsiveness, Professionalism
Avinash · 22 June 2021
Agent replied · 21 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI phoned the office today to enquire about a property which was not yet on their website and Dee answered a lot of my questions. She was friendly, professional and genuinely wanting to help me find our next home!
Janet · 27 August 2022
Agent replied · 27 August 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am very satisfied with Paige's help in successfully renting a house that we are very satisfied with. She explained clearly and was very patient.
Chan · 4 November 2023
Agent replied · 25 November 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe could not be more grateful to Gemma, our senior sales negociator from Bairstow Eves, Beeston. She managed to get us our dream house! She has been extremely professional but also very kind and supportive throughout the process. I would highly recommend her to everyone.
Cecilia · 9 September 2021
Agent replied
Thank you for your brilliant comments, recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey are very helpful by the the phone conversation when I were looking for the house viewing appointment. Thank You Ms. Dee, Lake.
I hope I can have a nice house in the coming months for my family.
William · 27 August 2022
Agent replied · 27 August 2023
Thanks for the outstanding 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service and advice from Dee Lake. Dee called me and was really informative on the phone and couldn't do more to help. Really polite and friendly and this was all genuine not scripted or staged. Would recommend.
Claire · 27 August 2022
Agent replied · 27 August 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe staff have been lovely and very professional. I would importantly like to add that they understood the local market far better than competitors who valued. They sold my house swiftly for full asking price (advised badly and much lower by another local competitor). Highly recommended!PositiveValue
Amanda · 22 June 2021
Agent replied · 21 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleExcellent service from Bairstow Eves Beeston - Dee in particular was absolutely amazing at keeping us in the loop and promptly answering any questions we had during our house purchase. Definitely deserves the 5 star rating.PositiveResponsiveness, Quality, Professionalism, Value
Elitsa · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBuying a property through Bairstow Eves. Everyone has been very helpful and responsive, including Dee who has shown us around the property multiple times, answered all of our many questions and followed up all of our many requests.
Kaisar · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a great experience with this estate agents, we are really grateful to Androulla and all her help. Great and efficient communication, everything was sorted so easily and quickly. Highly recommend!
George · 2 March 2023
Agent replied · 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEveryone at Bairstow Eves was extremely helpful but special thanks go to Jess who held my hand every step of the way and was so patient and professional. The communication was spot on from start to finish.
Joanne · 27 August 2022
Agent replied · 27 August 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service throughout the process: knowledgeable, professional and friendly with a great knowledge of the local market. The office staff, in particular Dee have been very helpful and I would thoroughly recommend using Bairstow Eves.
Jenny · 28 July 2019
★★★★★ 5/5
GoogleVery good service, friendly staff, always available to help with any thing. Sold my property without any delays, got me the best price. Special thanks to Matt Hill and Dee and also to entire team.
Wilson · 28 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.