Trusted Agent profile · Birmingham · West Midlands
Verified
★★★★★
584 reviews across 1 platform
862-864 Bristol Road, Selly Oak, Birmingham, West Midlands, B29 6HW
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Birmingham, West Midlands, at 862-864 Bristol Road, is rated 4.7 out of 5 across 584 reviews on 1 platform, including 584 Google reviews rated 4.7.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleMellissa helped guide me through signing for my new flat which I am delighted with! She was extremely helpful, answered any queries and was quick to respond whether that was over the phone or via e.mail making the process run smoothly! Thank you
Thank you for your wonderful 5* review and kind words. Kind regards Lucy, Customer Relations.
5/5
GoogleSpoke with Dee Lake on the phone today and the service she provided was excellent. She was friendly and and provided lots of advice as well as sorting me out with a viewing on a property.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleDee gave me plenty of information on our first chat over the phone today, was very friendly, & arranged an appraisal for me tomorrow! Looking forward to meeting Alex, and seeing some of their properties too.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCan't speak highly enough of Gemma at Bairstow Eaves Beeston. Always responsive within minutes. Highly professional and helpful. Couldn't be happier with the service and looking forward to building our portfolio further with her help!PositiveResponsiveness, Professionalism
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleI registered our search for a property in the area with Dee, and she has been wonderful so far. Very helpful and very friendly, taking the time to listen to exactly what we're looking for.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJust re-registered as a buyer with Dee Lake who couldn't have been more professional, friendly and helpful. It is clear that she has an extensive knowledge of local properties which benefits both prospective buyers and vendors.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a viewing with Callum, he is very professional and got all the information I needed on hand! The rental process is very quick and he is replied our questions in a very good manner! Would highly recommended to people !PositiveResponsiveness, Quality
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleOverall good experience with Dee affordable prices and very helpful staff.
Thank you for your glowing 5* review Abdul. Kind regards, Lucy, Customer Relations.
5/5
GoogleBest letting agents in town. Very cooperative and understand what you want.
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
4/5
GoogleI found the staff at Bairstoweves very helpful. It was the first time that I had rented a property before and when the manager, Pete, visited my house he explained so many different options for me that I had never thought about. It was only on the market for 13 days before they had secured me a tenant that moved in quickly. Highly recommend using Bairstoweves and has persuaded me to buy more investments and will use again in the future to help find me more tenants.
5/5
GoogleWe sold our house in the summer of 2015. Bairstow Eves was the highest valuation and the most offered in terms of service. I was wary that this all sounded too good to be true and some sort of 'hook' to tie us in. I couldn't have been more wrong. Our house was sold on the same night that we signed our contract. Steve Crookes promise that he had a list of people who he thought would really love the house turned out to be accurate. The process as far as Bairstow Eves were concerned was very smooth and their staff were the most helpful in our chain. I would really recommend them.
5/5
GoogleGreat company. Callum Polak who I was in contact with kept me up to date with everything very professional, quick to respond kept me up to date very impressed with Callum and the companyPositiveResponsiveness, Professionalism
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleDee and her colleagues we have talked to were very friendly and helpful. They really helped a lot on the communication with our solicitor and get things done. Great service.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleDealt with Natalie and Skye, both were brilliant and really understanding. Thank you both!
5/5
GoogleI would like to say how professional and friendly the team were Main contact was Kieran and the girls in the office were brilliant too.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleMs Gemma Case She helped me find my favorite home. Since I didn't understand the buying and selling procedure, she also helped me introduce it to deal with it. Thank you very much.
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAs a property sourcer I have to deal with many estate agencies but I can only speak highly of Bairstowe eves. I mainly deal with Dee and Gemma who are on the ball, direct and professional. I highly recommend them.PositiveResponsiveness, Professionalism
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
1/5
GoogleIn all my years of renting, I have never encountered incompetence such as this. EDIT: Paid initial deposit money 3 weeks ago, landlord pulled out the same week, we're meant to have a full refund... still waiting. Completely discussing behaviour - contacted the Property Ombudsman to investigate.
Good morning, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleEasily our favourite estate agents in the area. They remind me of the John Lewis slogan 'never knowingly undersold'. Great customer service, especially with Dan. Whilst they're busy, theyre great with communication channels, working around you and easily switch between phone calls, voicemails and emailing. Really helpful.
Wonderful to read A R that you rate us as your favourite estate agent! Thank you for taking the time to leave your review and i will make sure your kind words are forwarded to our Beeston team. Kind regards, Scott
1/5
GoogleIn all my years of renting, I have never encountered incompetence such as this. EDIT: Paid initial deposit money 3 weeks ago, landlord pulled out the same week, we're meant to have a full refund... still waiting. Completely discussing behaviour - contacted the Property Ombudsman to investigate.
Good morning, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
4/5
GoogleVery happy with the service I received from Bairstow Eves, they're a great team and worked hard to keep me informed at every stage. I would recommend.
Thanks for the excellent recommendation and review! Best wishes, Lucy, Customer Relations.
5/5
GoogleDee understood my requirements and was very helpful going through available properties. I feel confident she will follow through in keeping me up to date as new properties come to the market.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMarvellous service from Mellissa. She helped me to rent a house in a very short time. And she is very helpful on explaining and solving my situation. Big claps for her👏🏻 …
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had a lot of help from Calum and his colleagues. Everyone was super clear at all times, and kept us up to date with our new rental property throughout the process. Smoothest experience I've ever had as a tenant, thank you
Thank you for the wonderful 5* review. Kind regards, Lucy, Customer Relations.
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