Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust spoke to Dee and she's been so helpful! A real joy to deal with in a time where buying a house is near impossible
Abi · 27 August 2022
Agent replied · 27 August 2023
Thanks for the lovely 5* review Abi! We and Dee especially really appreciate your kind words! Graham, Customer Relations
★★★★★ 5/5
GoogleDee was so helpful and informative with helping me begin my property search. She made me feel comfortable and it was a really positive experience.
Nicola · 27 August 2022
Agent replied · 27 August 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleContacted them few days ago to view a property advertised for sale in their website. They replied that particular property is sold, then started selling me the mortgage by convincing me to speak to their mortgage advisor. I received phone calls few times for mortgage advice but never for any property viewing. I don't understand why I need a mortgage without finding a house to buy. The irony is that the house I requested to view is still in their website for sale, I do not understand the strategy behind this!NegativeProfessionalism
Matt · 27 August 2021
Agent replied
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust a review to show the team appreciation for how speedy they have helped me purchase my property. Dee you are wonderful, professional and dedicated to show your clients results. I am very impressed with how “on it!” You guys are. I have not once had to chase anyone to do anything. Thank you! And I look forward to do further business with Dee and the rest of the team. Many thanks. Jas
Jaskiran · 30 July 2022
Agent replied · 30 July 2023
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCallum has been by far the best agent we have used, would highly recommend! Treats you like a friend but is also extremely professional!
Matt · 3 September 2022
Agent replied · 30 July 2023
Hi Matt, Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleAndroulla was helpful in helping me to look for the right property and her communication is quick thank you
Chloe · 28 February 2023
Agent replied · 27 August 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMellissa is highly responsive and professional, she provided a very detailed viewing and understood what we are looking for! She is brilliant and I will recommend her to my family and friends!PositiveProfessionalism
Chow · 22 June 2021
Agent replied · 21 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe whole team of Bairstow Eves Estate Agents Beeston is professional and nice. I am a newbie from UK, the team very concern my needs, and help me to communicate with the landlord.
Stephen · 23 March 2021
Agent replied
Thank you for the amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDee was very positive and professional, just what you need when buying your first home. Nothing was ever too much trouble and her patience with explaining all the ins and outs of the property market was greatly appreciated
Ann · 28 July 2019
Agent replied
Ann, many thanks for your 5* review. It's great to read that Dee and the team at Bairstow Eves provided great support through your first house purchase, which can be very daunting. Best wishes in your new home, Tracey.
★★★★★ 5/5
GoogleI have had a wonderful experience with this company as staff members such as: Dee, Gemma and Jessica have focused on finding the right buyer for my property and as a result selling it STC and assisting me throughout the entire process. I would highly recommend this company and especially this branch with the professional and active staff that is always available to assist with any query.
Overall the service is brilliant.PositiveResponsiveness, Professionalism
BurhAn · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can truly say how happy I've been with my service with Bairstow Eves and their team, Sarah seal has been fantastic and with out her help I wouldn't be in my property I'm in now. She went above and beyond to help me. And I really am grateful to her and her team.
Danielle · 23 January 2024
Agent replied · 21 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDee has been incredibly helpful and proactive in sourcing properties that may interest me based on my requirements. Thank you.
Elkie · 30 December 2022
Agent replied · 27 August 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndroulla was so helpful and positive, really lovely attitude towards us. Very helpful also. Would definitely use bairstoweve again!!
Alice · 31 January 2023
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a very hassle free move. Have to say Mellissa was brilliant throughout, really responsive, helpful and a great positive attitude 😊 …
Carl · 27 August 2022
Agent replied · 27 August 2023
Thanks for the super 5* review Carl! Graham, Customer Relations
★★★★★ 5/5
GoogleThank you Mellissa Carrington to find a perfect house for me, she is friendly and helpful. I will recommend her to my friends.
Katharine · 27 August 2022
Agent replied · 27 August 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDee Lakes is absolutely fabulous! Always on hand to help, approachable and always keeps you posted when properties come to market! Thanks Dee.
Chino · 27 August 2022
Agent replied · 27 August 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can't recommend these guys enough, particularly Callum. He understood my case straightaway and worked tirelessly to complete my application ASAP. He was brilliant! Thanks a lot Callum and the rest of the team
A · 10 October 2020
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleTook a while to do the review, but the team here were extremely helpful to my partner and me. Paige especially was so bubbly and cheery and gave my girlfriend and me all the information we needed in a friendly and professional manner. No trouble too big.
Thanks guys.
Alex · 22 April 2024
Agent replied · 21 June 2024
Many thanks alex hayward for your excellent 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can't recommend these guys enough, particularly Callum. He understood my case straightaway and worked tirelessly to complete my application ASAP. He was brilliant! Thanks a lot Callum and the rest of the team
Nana · 10 September 2020
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleClare, Gemma and Gemma were an excellent team . We had a great experience buying our home recently, no hesitation to recommend them
Dr · 30 July 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDee has been incredible in helping to make my first time buy go quickly and smoothly. I’d highly recommend her to anyone wanting to buy or sell a property.
Jamie · 2 September 2021
Agent replied
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe agents advertised and publicised our house brilliantly, getting viewers through the door and negotiating offers expertly. Thank you Dee and team
Clare · 27 August 2022
Agent replied · 27 August 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from Dee today. Was only calling to view a (since sold) property we’d seen on Rightmove and instead came away with lots of guidance and a reignited hope that we may actually find the property we are looking for. Look forward to receiving more help as we go through the process
Milly · 27 May 2025
★★★★★ 5/5
GoogleI popped into this branch of Bairstow Eve today , with a query and was absolutely amazed how helpful & kind the staff were esp Dee and Kat . It’s really wonderful to get that kind of response in this day and when nobody has much time for anyone . Thank you ❤️
Michelle · 24 December 2023
Agent replied · 21 June 2024
Many thanks for the fantastic 5* review Michelle. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.