Trusted Agent profile · Birmingham · West Midlands

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Bairstow Eves Birmingham reviews

4.7

★★★★★ Excellent

584 reviews across 1 platform

862-864 Bristol Road, Selly Oak, Birmingham, West Midlands, B29 6HW

Part of Bairstow Eves, see every office.

Bairstow Eves's office in Birmingham, West Midlands, at 862-864 Bristol Road, is rated 4.7 out of 5 across 584 reviews on 1 platform, including 584 Google reviews rated 4.7.

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4.7 / 5

584

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Just spoke to Dee and she's been so helpful! A real joy to deal with in a time where buying a house is near impossible

Abi · 27 August 2022

Agent replied · 27 August 2023

Thanks for the lovely 5* review Abi! We and Dee especially really appreciate your kind words! Graham, Customer Relations

5/5

Google

Dee was so helpful and informative with helping me begin my property search. She made me feel comfortable and it was a really positive experience.

Nicola · 27 August 2022

Agent replied · 27 August 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

1/5

Google

Contacted them few days ago to view a property advertised for sale in their website. They replied that particular property is sold, then started selling me the mortgage by convincing me to speak to their mortgage advisor. I received phone calls few times for mortgage advice but never for any property viewing. I don't understand why I need a mortgage without finding a house to buy. The irony is that the house I requested to view is still in their website for sale, I do not understand the strategy behind this!NegativeProfessionalism

Matt · 27 August 2021

Agent replied

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Just a review to show the team appreciation for how speedy they have helped me purchase my property. Dee you are wonderful, professional and dedicated to show your clients results. I am very impressed with how “on it!” You guys are. I have not once had to chase anyone to do anything. Thank you! And I look forward to do further business with Dee and the rest of the team. Many thanks. Jas

Jaskiran · 30 July 2022

Agent replied · 30 July 2023

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Callum has been by far the best agent we have used, would highly recommend! Treats you like a friend but is also extremely professional!

Matt · 3 September 2022

Agent replied · 30 July 2023

Hi Matt, Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

Androulla was helpful in helping me to look for the right property and her communication is quick thank you

Chloe · 28 February 2023

Agent replied · 27 August 2023

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Mellissa is highly responsive and professional, she provided a very detailed viewing and understood what we are looking for! She is brilliant and I will recommend her to my family and friends!PositiveProfessionalism

Chow · 22 June 2021

Agent replied · 21 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

The whole team of Bairstow Eves Estate Agents Beeston is professional and nice. I am a newbie from UK, the team very concern my needs, and help me to communicate with the landlord.

Stephen · 23 March 2021

Agent replied

Thank you for the amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Dee was very positive and professional, just what you need when buying your first home. Nothing was ever too much trouble and her patience with explaining all the ins and outs of the property market was greatly appreciated

Ann · 28 July 2019

Agent replied

Ann, many thanks for your 5* review. It's great to read that Dee and the team at Bairstow Eves provided great support through your first house purchase, which can be very daunting. Best wishes in your new home, Tracey.

5/5

Google

I have had a wonderful experience with this company as staff members such as: Dee, Gemma and Jessica have focused on finding the right buyer for my property and as a result selling it STC and assisting me throughout the entire process. I would highly recommend this company and especially this branch with the professional and active staff that is always available to assist with any query. Overall the service is brilliant.PositiveResponsiveness, Professionalism

BurhAn · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I can truly say how happy I've been with my service with Bairstow Eves and their team, Sarah seal has been fantastic and with out her help I wouldn't be in my property I'm in now. She went above and beyond to help me. And I really am grateful to her and her team.

Danielle · 23 January 2024

Agent replied · 21 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Dee has been incredibly helpful and proactive in sourcing properties that may interest me based on my requirements. Thank you.

Elkie · 30 December 2022

Agent replied · 27 August 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Androulla was so helpful and positive, really lovely attitude towards us. Very helpful also. Would definitely use bairstoweve again!!

Alice · 31 January 2023

Agent replied · 30 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Had a very hassle free move. Have to say Mellissa was brilliant throughout, really responsive, helpful and a great positive attitude 😊 …

Carl · 27 August 2022

Agent replied · 27 August 2023

Thanks for the super 5* review Carl! Graham, Customer Relations

5/5

Google

Thank you Mellissa Carrington to find a perfect house for me, she is friendly and helpful. I will recommend her to my friends.

Katharine · 27 August 2022

Agent replied · 27 August 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Dee Lakes is absolutely fabulous! Always on hand to help, approachable and always keeps you posted when properties come to market! Thanks Dee.

Chino · 27 August 2022

Agent replied · 27 August 2023

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I can't recommend these guys enough, particularly Callum. He understood my case straightaway and worked tirelessly to complete my application ASAP. He was brilliant! Thanks a lot Callum and the rest of the team

A · 10 October 2020

Agent replied

Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations

5/5

Google

Took a while to do the review, but the team here were extremely helpful to my partner and me. Paige especially was so bubbly and cheery and gave my girlfriend and me all the information we needed in a friendly and professional manner. No trouble too big. Thanks guys.

Alex · 22 April 2024

Agent replied · 21 June 2024

Many thanks alex hayward for your excellent 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

I can't recommend these guys enough, particularly Callum. He understood my case straightaway and worked tirelessly to complete my application ASAP. He was brilliant! Thanks a lot Callum and the rest of the team

Nana · 10 September 2020

Agent replied

Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations

5/5

Google

Clare, Gemma and Gemma were an excellent team . We had a great experience buying our home recently, no hesitation to recommend them

Dr · 30 July 2022

Agent replied · 30 July 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Dee has been incredible in helping to make my first time buy go quickly and smoothly. I’d highly recommend her to anyone wanting to buy or sell a property.

Jamie · 2 September 2021

Agent replied

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

The agents advertised and publicised our house brilliantly, getting viewers through the door and negotiating offers expertly. Thank you Dee and team

Clare · 27 August 2022

Agent replied · 27 August 2023

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Fantastic service from Dee today. Was only calling to view a (since sold) property we’d seen on Rightmove and instead came away with lots of guidance and a reignited hope that we may actually find the property we are looking for. Look forward to receiving more help as we go through the process

Milly · 27 May 2025

5/5

Google

I popped into this branch of Bairstow Eve today , with a query and was absolutely amazed how helpful & kind the staff were esp Dee and Kat . It’s really wonderful to get that kind of response in this day and when nobody has much time for anyone . Thank you ❤️

Michelle · 24 December 2023

Agent replied · 21 June 2024

Many thanks for the fantastic 5* review Michelle. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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