Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAll positive here, I’m glad to say.
Lee Peck an Independent Mortgage Advisor, of Bairstow Eves. Who has been my first point of contact for over 5 years now and we’re still in contact working together (even this week). Simply because of what I’ve experienced of his work ethic and qualities. Since we started working together, its been consistent progression from there forward. Which I’d like to say thank you to Lee, as its extremely hard to find competent individuals that are pro active & efficient in all that they carry out. He will look into your current situation, then suggest what’s best according. As he knows the business very well.
Like anything, we come up against obstacles at times. Lee will get in contact with me and advise of any issues. He will never dictate to me what I must do, instead he’ll discuss the situation and provide a/some solutions from his long served experience. Only then will he ask (not tell me), if I would like to move forward. I’ve dealt with a lot of high profile (so called) professionals and Lee has definitely earned his professional status (without a doubt). Lee has always had manners and been polite to myself. I’ve had calls from his head office, telling me my fixed rate is due to end. I have to break the news to them, that I have no interest in using anyone else other than Lee Peck. Sorry head office, it’s the way it is right now lol. However, thank you for calling with the reminder. Much appreciated.
Just to clear up the purpose of a professional (in my eyes). Its for that person to make things (good & bad) as easy as possible for you, because of there knowledge and experience. As we ourselves are inexperienced in that particular field, that’s the reason we hire a professional. As simple as this concept is, a lot of people lack these qualities and requirements.
Until the day Lee is unavailable to myself to work with, he will be my first point of contact. Don’t change a thing, concerning the way you work Lee. Its of a very high standard.
K · 28 August 2016
★★★★★ 5/5
GoogleA fantastic service! We struggled to sell with another of Beestons main agents, we were sceptical when Bairstow Eves said they were different but we gave them a shot. There professional photography was a million times better than what the other agent had took and the advert on rightmove was far better. They got us several viewings before it had even hit the internet which really impressed us as it showed they were actually working for us. I do believe that the hard work of the team in the office is was got us 15 viewings in the first week and helped us get asking price for the property. Steve, who initially came to see us was true to his word and could not do enough for us. Gemma and the other ladies in the office where lovely and always helpful and were a god send when the legal stuff started getting complicated.
I cant recommend Steve highly enough and would not hesitate to use Bairstow Eves again. Thank you Steve, Gemma and the rest of the team.
Jack · 28 August 2016
★★★★★ 5/5
GoogleI would like to give a special thanks to Lee Peck and Sam Smith who have guided me through the process of buying my first house.
Mortgage Advisor Lee Peck was patient and professional, explaining everything in detail and in understandable language to enable me to make the best decisions in the process of buying a house. Fully able to answer any questions I could throw at him and arranging my mortgage quickly and efficiently with full communication throughout the process I would highly recommend Lee Peck to anyone and I will not hesitant to use him again in finding the best mortgage deal for myself.
Keeley · 28 August 2016
★★★★★ 5/5
GoogleDee and Paige were so helpful today. Both very knowledgable and just what we needed. Thank you!
Jennifer · 17 April 2025
★★★★★ 5/5
GoogleDee Lake has been brilliant. She has been very informative throughout our communication. She was more than happy to help and advise throughout and assisted us into the right direction.
Nikita · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently bought a house through Bairstow Eves. Being a first time buyer, I was unfamiliar with the process but Dee was very friendly and guided me throughout the process, answering all my questions along the way.
Mark · 7 July 2021
Agent replied
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWorked with Mellissa and Abbie to let our property and have been very impressed with their friendly manner and professionalism. They have been a great support throughout the letting process and are happy to recommend their service.
Melody · 15 May 2021
Agent replied
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI am difficult to please but Dee Lake at the Beeston Branch has been brilliant and attentive to my needs questions and queries. Thanks for everything Would highly recommendPositiveResponsiveness, Professionalism
Vincent · 22 June 2022
Agent replied · 21 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDee Lake was very helpful with arranging a viewing and answer all of my questions about the properties. Great service would recommend her to anybody. Thank you Dee :)PositiveResponsiveness, Professionalism
Agata · 22 June 2022
Agent replied · 21 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleClaire and the team were great during the sale of my house in Beeston. Always available, very proactive and really smoothed out the sales process. Can't recommend them enough.
Stu · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am glad to choose Bairstow Eves Beeston to rent a house. The staff is very professional & patience especially Callum who help us offering his best service.
Kei · 27 August 2022
Agent replied · 27 August 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMark Davies is the best around!
Mark is knowledgeable, helpful and understanding.
He’s worked tirelessly even when out of the office, could also recommend other great products.
Thank you for everything!
-Raik.PositiveProfessionalism
Raik · 10 January 2022
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDee was helpful and efficient when we spoke. Booked both a valuation and viewing for us quickly and communication was great following. Thanks!
Felicity · 31 January 2023
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDee, who works in Beeston office, is nice and professional. She is very responsive and helpful to all our enquiries. Thanks Dee!
Angel · 2 March 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWorked with Dee to secure a lovely house in Trowell and really grateful. She's very on it to make sure we get the house we need. Even came in on her day off!PositiveQuality, Professionalism, Value
Keval · 22 June 2021
Agent replied · 21 June 2024
Thank you for the wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWonderful service! I have worked with Mellissa for my first rental in the UK. With her professional and dedicated responds, the rental process is smooth and efficient. Would highly recommended Mellissa and Bairstow Eves.PositiveResponsiveness, Professionalism
CATHY · 22 June 2021
Agent replied · 21 June 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI rent the flat by Bairstow Eves. Everything was getting smooth.
That was great and having good service.
Nice to work with Callum. Highly recommend Bairstow Eves to you for any property service !
Samuel · 27 August 2021
Agent replied · 26 August 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeen using the mortgage advisors at Bairstowe Eves for several years and I have always had professional service with very accurate information. Just been advised I have completed 2 mortgages with the minimum of fuss. More surprising as I was caught up with Covid and wasn’t even in the UK. Mark worked tirelessly to help me and was at the end of the phone constantly keeping me updated every step of the way. Highly RecommendedPositiveResponsiveness, Professionalism
Linda · 22 June 2022
Agent replied · 21 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDee has been extremely helpful and moreover is very patient with me as a first-time buyer. Thank you!
Scott · 31 May 2023
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI rent the flat by Bairstow Eves. Everything was getting smooth.
That was great and having good service.
Nice to work with Callum. Highly recommend Bairstow Eves to you for any property service !
Ka · 30 May 2021
Agent replied
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI rent the flat by Bairstow Eves. Everything was getting smooth.
That was great and having good service.
Nice to work with Callum. Highly recommend Bairstow Eves to you for any property service !
Kwan · 9 May 2021
Agent replied
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHairstyle Eve's in Beeston recently sold my property on Robinet rd in Beeston within a week of it going on the market. The service I received was second to none and I would not hesitate to recommend this company to friends and family.
I would particularly like to thank the two ladies who were my main contacts during the he sale Dee Lake and Jessica Monk both were very professional and helpful.
Daryll Speed
Daryll · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe are extremely satisfied with the professional service provided by a very sincere, honest and proactive sales team. Your team's enthusiasm and eye for detail in getting our property sold for the best achievable price was very apparent throughout and we are greatful that your team was always on hand to steer us through the sales process, all the way to completion.
Chosing Bairstow Eves to represent us in selling our property has turned out to be a very shrewed decision and we would strongly recommend their services.
Thank you so much
Christopher · 13 September 2021
Agent replied
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleSpoke to Dee Lake at Beeston office, so helpful & informative. I put the phone down feeling very supported in my house search, thank you!
Alison · 27 August 2022
Agent replied · 27 August 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.