Bairstow Eves Birmingham reviews

★★★★★ 1/5

Google

I have been constantly struggling to get a reply over email, or even get someone to answer the phone. Bairstow eves Beeston are incompetent and lazy. They arranged a viewing for my room when I was leaving a shared house and didn’t tell me or the person coming to see the room that they’d cancelled last minute so he was standing outside the house for god knows how long. It’s now been 3 months since leaving and I still haven’t received my deposit back even though the landlord has told them he’s happy for me to get it back. Don’t waste your time with them

Freddie · 1 January 2023

★★★★★ 5/5

Google

We recently bought our first house, and Dee Lake was great throughout. She conducted our viewing and managed the purchase from start to finish, she was always prompt in replies and always on the ball!

Mark · 3 September 2022

★★★★★ 5/5

Google

Decided to sell our home with Bairstow eves after opting for 3 valuations. Gemma kept us well informed with prospective buyers all the way through to exchange and completion. Always on hand to answer any queries and a pleasure to do business with.PositiveValue

Chris · 22 June 2021

★★★★★ 5/5

Google

Fantastic experience renting our first property together with these guys. Special thanks to Callum Polak who was really friendly, helpful and constantly in touch with us to ensure that the process went smoothly and make sure that we moved in with no issues!PositiveResponsiveness, Quality, Professionalism

Jack · 10 January 2021

★★★★★ 5/5

Google

Recently moved into a new property through Bairstow Eves. Abbie was super helpful throughout this process from start to finish and I honestly could not have hoped for a smoother move. Thanks once again!

R · 1 October 2022

★★★★★ 5/5

Google

I have worked with Mellissa recently, she is very professional and always responds promptly. She always gives useful informations and details to us for the property. She made the process much easier and faster. Highly recommended!PositiveProfessionalism

Yoko · 22 June 2022

★★★★★ 5/5

Google

Dee was extremely helpful and quick to understand the kind of property we are looking for. She explained the services on offer from Bairstow Eves clearly and has already recommended some suitable properties. Highly recommended.

Pippa · 30 July 2022

★★★★★ 5/5

Google

Call back quick, Dee is very polite and patient. Helped me as much as she could. The best experience with a agency so far. Hope they can find a nice house for me soon. D

Melody · 30 July 2022

★★★★★ 5/5

Google

Libby has been a fantastic mortgage advisor, and went above and beyond to help us with all queries. Definitely recommend!

Hans · 27 April 2025

★★★★★ 5/5

Google

Megan Topham has been very helpful. Excellent service, good communication, and constant updates from her end. She was very thorough and attentive to my request. I will recommend Bairstow anytime.

Winifred · 31 January 2023

★★★★★ 5/5

Google

I have never had such smooth process and easy documentation with excellent customer service to rent a house. The people working here are so humble and generous. I would personally like to appreciate Megan and Abbie who were on spot with their service and made sure the whole tenancy agreement goes smoothly. The house I have currently sharing is really good and comfortable. Bairstow eves has one of the best properties around with best prices. It has been quite a journey with the company with respect to tenancy process and property management.

Ishudeep · 2 November 2022

★★★★★ 5/5

Google

I have to start this review by saying that a number of years ago, I had a less than impressive experience with Bairstow Eves Beeston. When Steve Crookes came to value our most recent house, I did share this with him (poor man!). However, it was very apparent that many changes had taken place in the branch and he was honest, reliable and true to his word throughout. We used the professional photographer via them (worth every penny and a very nice chap) and we sold the house on the first weekend of viewings. We took his advice about the value and used a guide price approach. We also bought our next house through Bairstow....and are busy renovating this one. We wouldn't hesitate to use them again, or ask Steve if we need any help/advice about improving the value if we ever chose to move again. Thanks Steve

Alistair · 28 July 2019

★★★★★ 5/5

Google

I have been dealing with the sale of my son and daughter in law's property as they have a very new baby. I have to say that Sam Smith of Beeston office is brilliant and I am giving her the 5 stars personally. She has kept me up to date with viewings and progress all the way through. Sam overcame a glitch in the Countrywide systems which was delaying the property being uploaded to Right Move etc. She then found a suitable buyer and negotiated the sale. Finally she was a go -between to get the Memorandum of Sale sent out correctly - the error was at Countrywide Head Office! Thanks Sam - you have been excellent.

Marion · 28 July 2019

★★★★★ 4/5

Google

Moving in has been a really smooth and seamless process with Bairstow Eves. Callum has been super helpful with answering all questions promptly and keeping me on track with the different admin bits!

Susan · 3 September 2022

★★★★★ 5/5

Google

All the staff are absolutely amazing, especially Sarah! Really efficient and great communication. They even give you the cutest welcome box for moving house.

Rosie · 30 June 2023

★★★★★ 5/5

Google

Dee was very helpful. Even when it was my first contact with her and I was asking very basuc questions, she made sure I understood and have a suitable option for next steps.

Mariana · 27 August 2022

★★★★★ 5/5

Google

Working with Mellissa was a great experience. She was friendly, knowledgeable and always responded extremely quickly to any queries I may have had. Thank you for providing such a great customer service and making the renting process so straightforward!PositiveResponsiveness, Quality, Professionalism

Dominic · 22 June 2021

★★★★★ 5/5

Google

It's my first time being a landlord. Abbie and Mellissa made everything so easy for me. They are patient, professional, efficient and very understanding. The full management plan is definitely worthy. I highly recommend Bairstow Eves Beeston team. They are brilliant.

Carol · 19 June 2021

★★★★★ 5/5

Google

Dee Lake has been our point of contact with Bairstow Eves in Beeston over the past nine months. Due to Covid and supply issues, estimates for completing our new-build bungalow drifted from five months through six and then eight and finally …

Paul · 14 March 2021

★★★★★ 5/5

Google

A big thank you to Bairstow Eves in Beeston for their help during the sale of my house. Dee was brilliant throughout the whole process, constantly keeping me up to date and helping with any queries that I had. I would strongly recommend to family and friends.

Rebecca · 28 July 2019

★★★★★ 5/5

Google

Fantastic service by all the staff especially Dee Lake, who did a great job in pushing the sale through, without her and the rest of the staff we would have been lost. Great job!PositiveProfessionalism

Stewart · 22 June 2022

★★★★★ 5/5

Google

Dee Lake at Bairstow Eves Beeston has been super helpful during a very difficult sale. Always responsive and understanding she has successfully smoothen the comnunication with the Buyers and the overall sale.PositiveResponsiveness, Quality, Professionalism

ZIA · 22 June 2022

★★★★★ 5/5

Google

Rachel certainly earnt her money with us! After several attempts/failed purchases we got there. Rachel was also responsive and professional, she really wanted to make sure we got to the end!!PositiveResponsiveness, Quality, Professionalism, Value

Geraldine · 22 June 2022

★★★★★ 5/5

Google

I am very glad to choose Bairstow Eves Beeston to rent a house. The staff is very professional, especially Mellissa Carrington who help us offering her best service always with kindness.PositiveResponsiveness, Quality, Professionalism, Value

Mayko · 22 June 2022