Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI found the Bairstow Eves Team extremely professional and helpful, always only a phone call away. Jess, Sophie and Beth where always kind and courteous also, which also is very important when selling houses! Whenever I needed questions answered they always obliged and never let me feel like I was asking silly questions. I would thoroughly recommend this team to sell or buy a property.PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 25 June 2021
Agent replied · 24 June 2024
Thank you for taking the time to leave us this amazing recommendation and 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves have been immensely supporting and professional throughout my purchase of property. I find them to be very straightforward and no-nonsense which has been a relief as I've struggled a lot over the past year dealing with other agent. Big shout out to the team at Acocks Green branch. I will be in touch again for all future business.
K · 30 July 2022
Agent replied · 30 July 2023
Thank you for your 5* review and kind recommendation! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI have been looking for house for over a year now and had bad experience with other agents now I meet Kelly. She is really helpful. She not only listen she cares and support she is helping me to buy my first home. I wish I could give her more than 5 stars. She is herself a star. Highly recommend.
Pummi · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleSukie the mortgage advisor here is amazing! by far the best advisor I have ever been to. He took the time to fully explain the mortgages that were on offer to me and answer any questions I had. I have now used him multiple times on a number of properties and will not go anywhere else. 5* service from Sukie.
Sarah · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSukhi help me a lot while buying my house. He is a knowledgeable person who knows his job best.
Naila · 5 February 2025
Agent replied · 8 February 2025
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery Professional sold moms home very quickly at the price we wanted thanks to Jessica and her teamPositiveProfessionalism
Graham · 6 June 2021
Agent replied · 5 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GooglePLEASE AVOID: In summary; My offer has been accepted by their seller, we reached to exchange the contract then the seller refused to sign!! Wasted valuable time and money.
The worse thing that this estate agent keep putting back on sale, three times to my knowledge and now it’s currently advertised by this estate agent.
Their staff haven’t got any sense of any customer service and no understanding of any ethics nor morals.
Hamdan · 31 July 2018
Agent replied
Dear Hamdan,
I really am sorry to read of your experience. It would be great to discuss this further. Please send us your contact details and if possible more details about your experience to review@countrywide.co.uk and one of us will be in contact as soon as possible.
Many Thanks,
Sarah
★★★★★ 5/5
GoogleFrom start to completion of buying a property Suki and his team were excellent and he was very informative good work
Praful · 7 March 2024
★★★★★ 5/5
GoogleExcellent service from the team at Acocks Green. As a seller, I have had a positive experience from Morgan, Millie and all the team here. Very patient, efficient and friendly. Always making themselves available. A very refreshing service. ( B McDonald)
Kathryn · 3 May 2025
★★★★★ 5/5
GoogleSophie at Bairstow eves was fantastic! Communication and regular updates about the property were a top notch! I would highly recommend this estate agents for any property purchase and they will also help you in finding your dream home. Once again a big thank you and a massive Shout out to SOPHIE at acocks green branch!!
Mohammad · 30 July 2022
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service, Sophie was a pleasure to deal with kept me informed on every matter and was a great help
Fof · 26 November 2019
Agent replied · 25 November 2023
Many thanks Nathan for the excellent 5* review.
Best wishes, Lucy
★★★★★ 5/5
GoogleGreat service, Sophie was a pleasure to deal with kept me informed on every matter and was a great help
Nathan · 23 August 2019
Agent replied
Many thanks Nathan for the excellent 5* review.
Best wishes, Lucy
★★★★★ 5/5
GoogleEverything was smoothly dealt withPositiveResponsiveness
No · 13 July 2022
Agent replied · 30 July 2023
Thank you for your kind 5* review!
★★★★★ 5/5
GoogleSophie and the team were fantastic from start to finish. Made buying a house as quick and smooth.
Satnam · 28 July 2019
Agent replied
Many thanks Satnam for the amazing 5* review.
Kind regards, Lucy
★★★★★ 5/5
GoogleMy experience with Bairstow Eves has been very smooth and efficient , we’ve had Sukie Purewal from countrywide dealing with the Financial/mortgage , and he has been brilliant threw out clear and accurate aswel as honest and helping making it a smooth process especially with myself being a first time buyer I’d highly recommend the branch and Sukie from country wide. 10/10! Thankyou 🙌🏽
Jothi · 7 March 2024
★★★★★ 5/5
GoogleI just want say sukie done a great job on my mortgage. He was recommended by a friend and i was very impressed with the service i recieved. He kept me regularly updated and sourced me a great deal. I would 100% recommend and il be back in touch for my remortgage.
Dj · 30 July 2022
Agent replied · 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThese guys provide excellent services; they have a kind and helpful staff, and I am grateful to have a home from them. Thank you for your excellent effort. 🙏 …
GURMEET · 25 February 2024
Agent replied · 31 December 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience, Kelly and the rest of the team were very professional from start to finish and made the whole moving process stress free. Would definitely recommend using Bairstow Eves to sell and move house.
Jonathan · 22 October 2023
Agent replied · 29 October 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
Googlepurchased our home from bairstow eves all the team was amazing kelly megan morgan was amazing sukie dealt with our mortgage quick and everyone got this through as quick as possible. highly recommend
Sabira · 3 December 2023
Agent replied · 31 December 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat an amazing service from start to finish!
I would like to thank the whole Team at Bairstow Eves Acocks Greens, and more so to Sophie for all their efforts in making sure my purchase went as smooth as possible without any delays. I would definitely recommend these guys and wont hesitate using their services again!PositiveProfessionalism
W · 6 June 2021
Agent replied · 5 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAMAZING in a word. The team collectively helped me secure a home during a very difficult time (economically & socially). Special mentions to Sophie, Jess & Suki for their superb work and innovation in finding solutions to the countless challenges faced. A heartfelt thank you to you all and cannot recommend enough!!!!!PositiveResponsiveness, Quality, Professionalism, Value
Victor · 6 June 2021
Agent replied · 5 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleUnless you want to use their in house mortgage services there is no point making an offer for a house if its advertised by them. These guys are disingenuous and pressure you to use their mortgage service
Jay · 9 July 2023
Agent replied · 30 July 2023
Hello Jay, I am sorry to read you feel this way, please contact us via review@countrywide.co.uk with full details so that we can look into any concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service by the whole team
Carol · 5 February 2025
Agent replied · 25 January 2025
Many thanks for your outstanding 5* review and your generous comments Carol. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust bought a house Kelly and the rest of the team was great 👍 …
Ash · 24 August 2024
Agent replied · 27 August 2024
Thank you for taking the time to leave us this great 5* review Ash. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
