Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs it was my first time renting out my property, the team at Bairstow Eves made the process as simple as possible, explaining every aspect and answering all of my questions. Initially, we were looking to sell in order to avoid ongoing hassle from tenants, but Bairstow Eves offered us a fully managed service where a designated property manager dealt with all of the issues and kept our tenants happy. 10 months on, we are pleased to have had lovely tenants who have been paying rent consistently and maintaining the property well, which we have witnessed through regular property inspections. I suspect, the success with our tenants has come from the initial referencing criteria that Bairstows use to ensure that they found us the right person from the very beginning. I am currently looking at two more Buy to Let properties and have no doubt that I will be using Bairstow Eves, as they know exactly what I am looking for and are helping me to develop a strong portfolio of rental properties. Cannot thank them enough!
Property · 31 July 2016
★★★★★ 5/5
GoogleEveryone at Bairstow Eves has been extremely professional and friendly throughout our sale, and all information has been communicated to us quickly. Great service all round.
Steve · 1 January 2023
Agent replied · 30 July 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleYet again Sukie got my mortgage sorted in double quick time nothing but praise for the service
Charles · 6 August 2023
Agent replied · 27 August 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealt with the team (Jess/ Kelly) at Bairstow Eves, Acocks Green branch. They were extremely professional, helpful and accommodating in getting things done. Pleasure doing business.
Faisal · 3 October 2022
Agent replied · 30 July 2023
Thank you Faisal for your 5* review!
★★★★★ 5/5
GoogleBairstow eves Acocks green , what a fantastic team phone them with any problem ,any time there on it and very professional, so glad I picked them to sell my house .PositiveResponsiveness, Quality, Professionalism, Value
Karen · 11 June 2021
Agent replied · 10 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe completed today after ditching our previous agents. Aleena and Jessica have been great. Kept us up to speed with everything and helping us through the process with a smile. We could not recommend them higher. Thanks to both
Tonyreilly · 3 December 2019
Agent replied
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleExceptional service, the girls at the front of the house were amazing (Aleena and Sophie). Thank you so much for all you time and effort it will not go unnoticed 5* service...hope too deal again very soon 😏 …
Nasib · 31 July 2019
Agent replied · 30 July 2023
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scott
★★★★★ 5/5
GoogleThank you so much for the House and help 💖💖💖 …
Simran · 15 October 2023
Agent replied · 29 October 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSold my mums property through the Acocks Green branch. The ladies were lovely and very professional, kept me updated frequently. Would recommend without hesitation. Sophie, Becky and Jessica thank you so much.PositiveProfessionalism
Hyacinth · 6 June 2021
Agent replied · 5 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleExceptional service, the girls at the front of the house were amazing (Aleena and Sophie). Thank you so much for all you time and effort it will not go unnoticed 5* service...hope too deal again very soon ??
NAS · 28 July 2019
Agent replied
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scott
★★★★★ 5/5
GoogleGreat service from Jessica Barry and Aleena Ifthikar in finding me a property and liaising with all parties to get the deal completed quickly.
I have no hesitation in recommending Bairstow Eaves for a first class service.
Raj · 12 November 2019
Agent replied
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
★★★★★ 5/5
GoogleVery positive experience from the outset. We were always treated with warmth, respect and professionalism,queries on either side were dealt with in a timely manner . Our sale has now gone through ,thanks to all involved.
Amanda · 28 July 2019
Agent replied
Thank you Amanda for your glowing 5* review! I will of course make sure your kind words are forwarded to the whole Bairstow Eves team. Best wishes, Scott
★★★★★ 5/5
GoogleThank you to the amazing team!
Noreen · 22 November 2023
Agent replied · 25 November 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThe worst experience i ever had, the people don’t have any skills how to deal with the customer and not interested at all in improving. They are just interested collecting money as consultation charge for doing nothing. I had to go through them to le a property and they acted smart until I sing the contract and paid the initial reservation fee, and then showed their true nature … utterly disappointed.
S · 11 December 2014
★★★★★ 5/5
GoogleI have had several viewings with Sam (Coleshill), who is very knowledgable and goes above and beyond to help..excellent customer service.
Lorraine · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKelly jess and sophie have been amazing in selling our home highly recommend bairstow eves Acocks green
Kulwinder · 1 January 2023
Agent replied · 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHonestly can't fault Bairstow eves, the helped every step of the way with the sell and the purchase of our forever home.
Would highly recommend thank you.PositiveResponsiveness, Professionalism
Shelley · 11 June 2021
Agent replied · 10 June 2024
Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleFantastic team very helpful and knowledgeable. Made my purchase and sale so smooth and easy. They keep you updated every step of the way and communication is brilliant. Thank you so much.
Aneela · 7 March 2024
★★★★★ 5/5
GooglePolite and friendly. Couldn't book a viewing through the rightmove number but called the number from the internet and they answered straight away. Problem with Righmove number. Thank you for your service.
Taira · 19 November 2019
Agent replied
Hi Taira, thank you for bringing this issue to light. We will ensure that the number provided on Rightmove is looked in to. Kind regards, SCott
★★★★★ 5/5
GoogleReally good at dealing with my property sale. Worked hard to get leads and kept me updated the whole way through the transaction. Would highly recommendPositiveResponsiveness
Hazel · 24 June 2021
Agent replied · 23 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves in Acocks Green handled a sale for me and the whole process was smooth and easy. The staff were helpful and kept us in touch with the progress. Thank you
Beverley · 28 July 2019
Agent replied
Beverley, thank you for taking the time to leave such kind words. Best wishes, Mark
★★★★★ 5/5
GoogleReally good at dealing with my property sale. Worked hard to get leads and kept me updated the whole way through the transaction. Would highly recommend
Hazel · 3 February 2021
Agent replied
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
★★★★★ 1/5
GoogleWorse Agency. Unless you use their Solicitors and mortgage advisor, you won't get house.
Harry · 29 October 2022
Agent replied · 29 October 2023
Hello Hari, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWorse Agency. Unless you use their Solicitors and mortgage advisor, you won't get house.
Hari · 30 July 2022
Agent replied · 30 July 2023
Hello Hari, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
