5/5
GoogleShe was very helpful
Agent replied · 15 June 2024
Many thanks for your wonderful 5* review Arzu. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Birmingham
Accord Lets Birmingham reviews
★★★★★
607 reviews across 1 platform
West 2, Suffolk Street Queensway, Birmingham, B1 1LW
Accord Lets's office in Birmingham, at West 2, is rated 4.6 out of 5 across 607 reviews on 1 platform, including 607 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards, one of two awards Accord Lets won in 2026.
Awards
The Trusted Agent 2026 results for Accord Lets, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleNadine from accord lets gave me a wonderful experience, she was so helpful and accommodating. I’ll recommend Accord letting everytime.
Agent replied · 12 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMia, exceptional agent with great selling skills and showed property well done. Good overall and great representative of the company
Agent replied · 12 June 2024
Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you for the smooth transaction, Nadine!
Agent replied · 12 June 2024
Many thanks for your excellent 5* review Piere Anne Tan, Best wishes, Lucy, Customer Relations.
5/5
GoogleAccord has been managing my flat in Birmingham City centre since Feb 2019, everything goes well, very handy and no problem at all. The staff are professional and responsible ☺️
Agent replied · 12 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleHad a viewing with Sophia and she was very calm and supportive. Provided answers to relevant.
Agent replied · 12 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic hospitality from Sophie Jones who was the agent that helped me, very good property too!
Agent replied · 12 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMia led the viewing and it was quite a good experience, everything was explained well and quick.
Agent replied · 12 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI've had an excellent service from property manager Corey Carrington-Smith while he's been in charge of my property rental.
Agent replied · 12 June 2024
Thank you for your brilliant 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Graham, Customer Relations
5/5
GoogleHad viewing with Jaya, good service!
Agent replied · 12 June 2024
Thank you Ali Abdoli for your wonderful 5-star rating. It’s such a pleasure to see that you had a good experience and we’re honoured to have you as a valued customer. Thank you for choosing us and for taking the time to leave positive feedback. We are happy to see that you received excellent service and wish you a wonderful day. Best wishes,
5/5
GoogleExcellent service always.
Agent replied · 15 June 2024
Hi Andrew, thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our service excellent. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a call with the letting team and they are friendly and helpful! look forward to the viewing!
Agent replied · 12 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleMia Harris, she sorted things out gave us a 2nd viewing. Made the process super easy and quick.
Agent replied · 12 June 2024
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly appreciate the service provided by the agency especially from my agent Sophie.
Agent replied · 12 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSophie jones help us find this beautiful place to live. Such a kind lady.
Agent replied · 12 June 2024
Wonderful to read such a great 5* review of our local team. Kind regards, Scott @ Customer Care
5/5
GoogleFlawless experience with Accord lettings due to Ms Sophie Jones. She was exceptional good.
Agent replied · 12 June 2024
Thank you for your kind 5*review! - Best wishes, Scott @ Customer Care
5/5
GoogleAs a tenant, being very satisfied with the service provided by Accord. I had been given the necessary support and clear explanation throughout the process from putting an offer to moving in. Highly recommend!
Agent replied · 12 June 2024
Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations
5/5
GoogleGood working pace, no need of number of follow ups as other letting agents, cooperative and quick
Agent replied · 12 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJust been watching the property with lettings negotiator Mia Harris. Outstanding services and professional attitude. Great job!
Agent replied · 12 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleNadine Johnson provided every support needed throughout the process and eased the Hassel of renting. Thank you
Agent replied · 12 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleI deal with Corey daily with property maintenance issues and always find him to be helpful, friendly and very knowledgeable. He is a pleasure to deal with
Agent replied · 12 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleHighly appreciate the service provided by the agency especially from my agent Sophie.
Agent replied · 12 June 2024
Thank you for your glowing 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleAfter a few initial issues, I had excellent dealings with Nadine who was incredibly professional, attentive and assisted with all admin I needed help with. What a star - thank you, Nadine!PositiveQuality, Professionalism
Agent replied · 12 June 2024
Thank you for your terrific 5* review and comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleLee from Accord Lettings Agency gave excellent customer service ,very helpful and understanding, would highly recommend
Agent replied · 12 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Accord Lets Birmingham
Has Accord Lets won any awards?
Yes. In The Trusted Agent 2026 awards: Accord Lets, Birmingham won Platinum; Accord Lets, Leamington Spa won Platinum.
