Trusted Agent profile · Birmingham
★★★★★
607 reviews across 1 platform
West 2, Suffolk Street Queensway, Birmingham, B1 1LW
Accord Lets's office in Birmingham, at West 2, is rated 4.6 out of 5 across 607 reviews on 1 platform, including 607 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards, one of two awards Accord Lets won in 2026.
The Trusted Agent 2026 results for Accord Lets, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleAccord are great at managing properties and finding new tenants. The whole process is extremely straightforward and you are made to feel comfortable by how professional and responsive they are.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleCaraand the team is helgful to sort all the things out effectively, appreciate their works!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy agent is Mia, her service is quite good
Thank you for your amazing5* review! Kind regards, Lucy, Customer Relations.
1/5
GoogleJust terrible and unprofessional with complete disregard for data protection laws.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleI would like to appreciate assistance provided by Ellen from Maintenance team and also thanks to letting team in smooth movement into the property.PositiveProfessionalism
Thank you for your wonderful 5* review. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
5/5
GoogleI have had some great experience with the Accord staff, They have always been helpful & accommodating, I would recommend them to every one.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleA wonderful experience with mia
Thank you for your excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service by Sophie and Mia. Had a fast and reliable service.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGood experience and smooth keys handover. Lauren Taylor helped with the smooth transition.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe service was good, they responded immediately and the staff were friendly
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleMet Mia Harris today for viewing.Very helpful,friendly and informative.Answered all my querries.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsar did a recent viewing for an apartment for me and I must say I was quite impressed and really enjoyed the viewing. I have been able to get the apartment and I am quite happy that it was via Absar and accord lets.
5/5
GoogleAccord has been the best with the help of their great and amazing staff Sophie . Calm and ready to explain every details needed to know . Thanks for the help Sophie
5/5
GoogleMet Mia and she was really polite and understanding
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GooglePerfect letting agent
Thanks for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI met Mia. She was really nice
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleNadine the Office coordinator does a great job . People like her give Accord Letting Agents a good reputation.
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleIt was a very wonderful experience
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBest viewing experience ever with Sophie!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMet Mia and she was lovely and helpful
Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleSophie, was really great,
Thank you Pranay!
5/5
GoogleMia, Thanks for the wonderful viewing assistance.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRianna has very professionally dealt with an issue for me. Her response times have been exemplary. Thanks
Many thanks for the amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service from Nadine Johnson at the Birmingham city centre branch, really professional and helpful. Highly recommended.
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Accord Lets, Birmingham won Platinum; Accord Lets, Leamington Spa won Platinum.
