5/5
Great experience with Nadine, everything was done swiftly and easily.
Agent replied · 12 June 2024
Many thanks Ofomola Otega for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Birmingham
★★★★★
607 reviews across 1 platform
West 2, Suffolk Street Queensway, Birmingham, B1 1LW
Accord Lets's office in Birmingham, at West 2, is rated 4.6 out of 5 across 607 reviews on 1 platform, including 607 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards, one of two awards Accord Lets won in 2026.
The Trusted Agent 2026 results for Accord Lets, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
Great experience with Nadine, everything was done swiftly and easily.
Many thanks Ofomola Otega for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
Met mia... she was really lovely..... got all the information i needed about the apartment.... had a realy good chat.... would reccomend the company....
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
Mia Harris, She is so nice at her job. I went to so many letting agency but never came across a person like her.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
Very accommodating and quick response. Mia Harris showed me around the property and she was very welcoming and patient with all queries I had.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
Thanks to Accord Letting, our renting process was smooth and quick. Especially appreciate the help Nadine and Lauren provided. Would definitely use Accord again.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
4/5
Had a viewing with Jaya , and had a swift and easy move in process the following week
Many thanks for the fantastic review. Kind regards, Lucy, Customer Relations.
5/5
Great service nd patience from the workers and a big thank you to the lady who works there called nadine
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
Had a viewing with Sophie and it has been very informative. I really liked the communication and way of approach.
Thank you for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care
5/5
Very nice service Very smooth and amazing service Sophie
Thank you for your amazing 5* review timileyin ayangbayi. Kind regards, Lucy, Customer Relations.
5/5
We meet Mia for our viewing and it was quite seamless and great . Hope we get the apartment for letting.
Thank you for taking the time to leave us a wonderful 5* review. Kind regards, Lucy, Customer Relations.
5/5
It was a really nice experience with Sophie icl. The viewing of the house was true to size and other informations.
Thank you for your brilliant 5* review! Kind regards, Lucy, Customer Relations.
5/5
Been in the flat for 3 months now and haven't had a single issue. The initial process was straight forward and stress free. Only issue was some information wasn't passed onto me from the landlord before moving in, but this was only due to someone leaving accord and not passing it onto the next person dealing with my tenancy. Yes their fees are pricey but so far I haven't had a single issue. I'll update this review when it comes to the end of my tenancy but so far I would 100% recommend them
5/5
Very helpful letting agent. Special shout-out to Nadine Johnson for her can-do and positive attitude. Would recommend to all customers looking to rent.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Met Mia and Sophie today for viewing - good service
Thanks for the excellent 5* review Arvind kumar! Best wishes, Lucy, Customer Relations.
5/5
Sorsha handled our deposit,she was calm, detailed and reasonable throughout the process. I would definitely recommend her
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
I am a tenant and just love being with accord, great service and friendly staff.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Met with Mia for a viewing, she was really helpful and nice throughout. They are very quick in responses as well.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
All the staff at a accord are brilliant Nay, Corey to name a few are amazing Keep up the great work guys
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
They are very helpful especially from the start of move in, and they are very approachable.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
I am a landlord of a property managed by Accord Lets. I would like to commend Property Manager Katie Benson's excellent service with respect to the property, both from my perspective and ( I believe) the tenant's as well. Her proactive, prompt and courteous communication and liaison on multiple issues over the last couple of years has been first rate and has significantly ameliorated the occasionally thorny issues which can crop up between landlord and tenant. Well Done and Thank You.
5/5
Accord Lets have fully managed my property in the Jewellery Quarter Birmingham since 2008. I cannot recommend this letting agency highly enough. They are superb! As I live in Leeds I am not able to visit the property regularly myself. They contact me when necessary but are not constantly bombarding me with questions - if they can sort the issues out they will. I recevie a regular update on the condition of the property including a wide range of photos. If work needs to be undertaken they always check with me first. The cost of any works required has never been extortionate. They have managed to let my property continuously since 2008 with no breaks. Just recently I needed several pieces of information for my solicitor regarding the property and nothing was too much trouble for them sending everything by return. If you are looking for an agency to manage your property for you look no further. I can highly recommend them
5/5
Just moved into a new flat having viewed the property a week ago. Jaya and Ethan who our contacts are, have been quick to respond to our emails and requests. They have also been very friendly and helpful.PositiveResponsiveness
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
I just found my lovely home and I'm so grateful for Jaya that she was there for me to find this one! She was friendly and she was make sure that I get everything what I need. Quick and professional. Absolutely recommend! Thank you!
Hi Vivien, thank you for your 5* review. It's good to know that you would recommend the Jaya and the team in the future. Kind regards, Mike.
5/5
She was very helpful
Many thanks for your wonderful 5* review Arzu. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Accord Lets, Birmingham won Platinum; Accord Lets, Leamington Spa won Platinum.