Trusted Agent profile · Birmingham
★★★★★
607 reviews across 1 platform
West 2, Suffolk Street Queensway, Birmingham, B1 1LW
Accord Lets's office in Birmingham, at West 2, is rated 4.6 out of 5 across 607 reviews on 1 platform, including 607 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards, one of two awards Accord Lets won in 2026.
The Trusted Agent 2026 results for Accord Lets, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleI visited accord letting agents to view a property within Birmingham. I was greeted by Mia who was absolutely amazing she answered all my questions and was very professional and friendly.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a wonderful experience with Sophie and Kye. I was provided with detailed explanation concerning the apartment and I loved it.
Christiana, thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMia showed around house and gave details very briefly. Had a good viewing of property with Accord letting.
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
5/5
GoogleReally nice experience with while viewing process. My viewing was arranged by Sophie and she’s quite nice and thorough about the property details and managed everything well.
Hi Arwa, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
5/5
GoogleI have rented through Accord Lets for 10 years and have found the team in this office to always be very helpful. Nadine has assisted me with some queries and letting a property recently and has been very responsive and timely in getting back to me.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI got an amazing welcome and shown around the property by Sophie Jones, a wonderful lady, calm and explained everything properly. I will rate her 5 🌟. …
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery Professional ,very friendly approach with great interpersonal skills.Great experience with Mia,who guided us in proper viewing and explained all details very well.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIt was a great experience with the viewings. Met Mia as the lettings agent who's really great to deal with
It’s really lovely to read another 5* review Deepak. Many thanks, Lucy, Customer Relations.
5/5
GoogleAmazing experience with the agency, especially with Mia, she was great, very professional and thorough, also very friendly and welcoming.
Thank you for taking the time to share your experience and for your wonderful 5* review John! Kind regards, Lucy, Customer Relations.
5/5
GoogleI had an excellent experience with Absar when securing our new apartment. He liaised brilliantly between us and the landlord and made sure everything ran smoothly from start to finish.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have used Accord for our rental. Great experience which made us satisfied during this process. I would specifically appreciate Absar for his perfect support, kind behavior, and great cooperation.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI'd definitely recommend accord lettings, especially if you've just moved into the city....Great staff all round. I had a viewing with Mia and i had a great experience. 100% recommend
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a viewing yesterday, lovely property and agent was very informative
Thanks for leaving us your amazing 5* review Sophie. Best wishes, Lucy, Customer Relations.
5/5
GoogleI rented a flat through this agency. Fees were significantly higher than with other Birmingham agencies. However, the agent managed to get the rent down for me, so it was totally worth it. (And I didn't even ask for that).
5/5
GoogleMy experience with this agency has been very positive. I meet Mia Harris and she’s been wonderful, professional and excellent at communicating with me, highly supportive agency. Thanks guys
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe agent was very patient and I was very satisfied with the house. Thank you very much Mia. She is very nice👍 …
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe had our viewing today which was conducted my Mia. She was friendly, helpful and approachable.
Thanks for your great 5* review hitendra vibhandik. Kind regards, Lucy, Customer Relations.
5/5
Googlehad a viewing with Sophie and she was very informative and lovely. highly recommended.
Gursimar Alagh thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleMet Sophie today for viewing and we really like her services. She did a great job throughout.Hope to get the accommodation
Thank you for leaving us your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service, I was given a viewing by Mia she has been been very helpful throughout the process of viewing and submitting the application for a flat
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad nothing but great experiences with this agent. Whether it be in branch with Cara, or on the phone with Corey from the maintenance team. Would highly recommend.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleAmazing Agency! Specially to Lee and Absar who guided us through the whole process and gave us one of the most comfortable and easy viewings/processes I've ever had.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleAccord is one of the most prompt and professional letting agency in Birmingham. Great service by Absar and Nadine! Thanks for making the entire letting process so seamless.
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGood experience with Cara , smoothy ,comfortable and easy to deal with her
Thank you for sharing your positive experience with Cara! We are delighted to hear that your interaction with her was smooth, comfortable, and easy. We appreciate your feedback and look forward to assisting you in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Accord Lets, Birmingham won Platinum; Accord Lets, Leamington Spa won Platinum.
