Trusted Agent profile · Birmingham
★★★★★
607 reviews across 1 platform
West 2, Suffolk Street Queensway, Birmingham, B1 1LW
Accord Lets's office in Birmingham, at West 2, is rated 4.6 out of 5 across 607 reviews on 1 platform, including 607 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards, one of two awards Accord Lets won in 2026.
The Trusted Agent 2026 results for Accord Lets, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleNadine at Accord has been great handling our tenancy renewal this year - efficient and helpful through the whole process. Would recommend!
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI met Mia for viewing the appartment. She was lovely and helped me with all the details I needed.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am a tenant, great service from accord. Nadine helped us in fastening the process in change of sharer for our agreement. Totally recommend.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleHad a viewing with Emma today. Absolutely lovely host with a great personality - gave us all the information we needed :)
5/5
GoogleI viewed the property today. Amazing one. Mia Haaris helped me to view the property. She was comfortable and friendly, she made my doubts clear.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAppreciate Mia’s time in showing me around 2 properties. Arrived early and was able to view the flat immediately :)
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleAccord Staff are courteous and professional. They are also very supportive and will meticulously and promptly attend to all your questions and needs. I strongly recommend them
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a viewing with Mia Harris. She was wonderful and highly professional while showing me around. I would defenitely recommend finding your home with Accord Lets!
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleBoiler not working, Dawn rang landlord within 10 mins Difficulties getting engineer, Dawn negotiated, engineer arrived and fixed Boiler Job done
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleViewed two bedroom flat in the Bank. I met Mia she was extremely nice and very informative. Answered all my questions.
Thank you for taking the time to leave us this glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GooglePaul has always been amazing since day one! Ellen now even better - only joking Paul, but you now have some competition:) Keep up the good work!! Thank you so much! Simon - Landlord. Up the Villa!!
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleBeen receiving some excellent service from Ellen Moreton since taking over as my portfolio manager. Very pleased with the prompt responses thank you. Also Rianna Richards and Adele Jordan on the letting side of the business.PositiveResponsiveness, Professionalism
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleNadine Johnson Great service and good customer handling
Thank you for leaving us your brilliant 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from the team at accord I have used them for over 15 years to manage my property
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleJust viewed 3 bed property with sophie and mia both girls are amazing very professional. Explain everything very clearly love to go further with them
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMia harris gave me a wonderful experience at todays viewing, she was thorough and friendly to talk too. And informed me everything I need to know.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleNadine has helped us feel welcome and helped us out greatly with her quick and accurate responses. Highly recommend speaking with Nadine for any letting needs!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a viewing with Sophie at apex lofts and was brilliant and very helpful, highly recommend.
Many thanks Jahmar for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a viewing with sophie today and was very informative. Thank you sophie.
Zahaib, thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleBrilliant service from Sophie, very informative and answered all my question, I’d highly recommend!
Many thanks Ju Père for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a viewing with Mia today. Amazing service. She was on time, answered all our queries and helped us with all our concerns.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsar the property agent is nice and willing to help. The property is one of the best I have seen around here. Top class service
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleVery helpful and nice team , taking me through all the tenancy applications. I’d suggest them for anyone who is looking for property in Birmingham
Thanks for the excellent 5* review Rashid! Best wishes, Lucy, Customer Relations.
5/5
GoogleHad Mia Harris for my viewing today and she was amazing! Helped me out with all my questions and showed me around the property amazingly
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Accord Lets, Birmingham won Platinum; Accord Lets, Leamington Spa won Platinum.
