lvproperty Birmingham City Centre reviews

★★★★★ 5/5

Google

I've recently completed on selling my property with LV. Having first put my my property on the market in lockdown 1.0 (great timing... Not) with a different agent, I'd received no interest in the first couple of months.i switched to LV and had 2 group block bookings within the first fortnight. The asking price was achieved and the sales process then started. Unfortunately this wasn't an easy sale, with some intricacies regarding cladding and a very "thorough" solicitor on the buyers side, everything was pointing to it falling through. LV, Aimee in particular, were fantastic. Following up on everything, chasing solicitors and brokers, keeping me informed along the way. It would have been much harder without this great service. I'd highly recommend using LV.PositiveResponsiveness, Quality, Professionalism

Anne-Marie · 21 June 2021

★★★★★ 2/5

Google

They are massively undervaluing properties both for sale and rent. As a buyer/renter I'd be all over them, as a landlord/seller not so much! Rating is based upon the poor website, store opening hours and pricing.

Alice · 21 June 2020

★★★★★ 5/5

Trustpilot

Had a good experience of my viewing…

Had a good experience of my viewing done by Rhianna. Very helpful, good energy and prompt in her communication which helped me feel even more secure and secure eager for the viewing considering a bad experience I had on the same day from a different agency/viewing

Lavard · 1 July 2024

★★★★★ 5/5

Google

Sophie was very professional and extremely helpful when helping my son and I look for a flat for him to purchase. Communication was prompt and efficient and Sophie was very knowledgeable about the properties we viewed. Excellent service

Sarah · 22 June 2019

★★★★★ 5/5

Trustpilot

Thank you for making it easy

Amazing service, thankful for all your help. Especially Jas Singh, who helped me with my buy to let properties. Definitely will recommend in the future. Using Lv to rent out my properties and hoping to continue this new business relationship.

Samantha · 3 July 2016

★★★★★ 5/5

Google

Really helpful in regards to informing me on things I had struggled understanding when looking for a place to rent

Morgan · 2 April 2026

★★★★★ 5/5

Google

Chantelle is effortlessly efficient and makes the impossible look easy. I have been in BTL for over 30 years and she is without doubt one of the best property managers I have ever dealt with. Neil

Neil · 22 June 2019

★★★★★ 5/5

Google

A massive thanks to Farleigh for a speedy hassle free process, excellent customer service, professional courteous motivated staff. property let within 24 hours of being advertised. L V is highly recommended. * * * * *

Paul · 22 June 2019

★★★★★ 5/5

Trustpilot

Sterling job from the start

The team could not have worked harder and more professionally. What a smooth and easy process o let my property out, and within 4 days! Thank you to Ellen and the letting team for supplying great communication regarding tenants.

Miss · 23 September 2016

★★★★★ 5/5

Google

The team at LV were very communicative throughout the process, even when there were hiccups in the selling process. Aimee was especially helpful in getting the sales process moving.PositiveProfessionalism

Henry · 21 June 2021

★★★★★ 5/5

Google

Gemma conducted a property management inspection, and I'm thoroughly impressed. Her attention to detail was exceptional, leaving no aspect unchecked. Her clear communication and valuable insights made the process seamless. Gemma's professionalism and expertise shine through, making her a top choice for property management inspections. Highly recommended!

Emmanuella · 21 April 2024

★★★★★ 5/5

Trustpilot

Very informative

Very informative Assisted with my concerns and worries . Was timely with key updates if needed .

Angelica · 30 June 2025

★★★★★ 5/5

Google

I would highly recommend LV Property if you are considering renting your property. Stacey, the senior lettings negotiator, is professional, reliable and a great communicator. She would always reply promptly to concerns. I was very impressed by how Stacey found a tenant for the property in a short period of time. Overall, I am delighted with the service. Thank you!

Angela · 21 June 2023

★★★★★ 5/5

Google

Found my home-to-be on Zoopla and Jesse Sidhu (estate agent) help me so much. She is responsive, helpful and professional. An excellent service! Thank you Jesse!PositiveResponsiveness, Professionalism, Value

Thea · 21 June 2021

★★★★★ 1/5

Google

Booked a viewing with the agency. I got to the location of the viewing on time and waited for 10 minutes for someone to turn up. After no one turned up I rang the agency and got told that someone will be there any minute. 10 minutes later I rang again and got told once again that I should be expecting to see a blond woman with an Audi at any moment. 20 more minutes have went by and I had to leave for work. A massive waste of time. Will not be contacting this agent again.

K · 21 June 2020

★★★★★ 5/5

Google

An absolute pleasure to deal with, I’ve never invested in the Birmingham property market before but having done so for the first time with lv, they helped secure the property within my budget whilst making sure the sales process was as hassle free as possible, it’s not always smooth sailing with the leaseholders but I was surprised at how much Lv took on board from liaising with the block management to ensuring the freeholders supplied all the necessary documents for me to feel comfortable with setting a completion date just before the lockdown happened. Finally, they managed to let my property as soon as the lock down was lifted. Excellent result, thank you. Kim

Kimberly · 21 June 2020

★★★★★ 5/5

Google

Jesse was very professional and provided all the information in a clear manner. She responded to my emails quickly and offered a very friendly and efficient service.

Rabina · 21 June 2021

★★★★★ 5/5

Trustpilot

Sana came for a property inspection

Sana came for a property inspection, friendly person, everything went smoothly, took some pictures and reported a maintenance issue for us which was quite helpful.

Cristof · 3 March 2025

★★★★★ 1/5

Trustpilot

*AVOID* at all costs and save yourself!

Avoid at all costs. Zero communication. Absolutely awful and unprofessional - Hamad / Gemma / Jaspal (MD). It should be illegal what they are doing. I'm a landlord. I have no idea who works there as staff turns over every few months and has been on-going for almost a decade. This place is a joke! Please avoid avoid avoid. You will thank me later

Landlord · 22 November 2024

★★★★★ 5/5

Google

Sana was great, she showed us round in an efficient way and answered any questions we had. Highly recommend!

Joel · 3 October 2024

★★★★★ 5/5

Trustpilot

I have had a good experience with LV…

I have had a good experience with LV Property, it has been quite a quick process and Riegan has been very friendly and helpful with us.

Emma · 28 May 2024

★★★★★ 5/5

Google

Chantelle has been very helpful to date and is prompt with her replies and advice. I would recommend working with her as an efficient member of the team who is always happy to help.

Janak · 22 June 2018

★★★★★ 5/5

Trustpilot

Property Management

I’ve recently spoken to Joshua in property management about an issue I had with my property and found him to be extremely polite, understanding and informed me of the process he would be following. This made sure that the issue was dealt with swiftly and with minimal delay. Thank you very much Joshua.

Melanie · 26 September 2023

★★★★★ 1/5

Google

Unfortunately I have encountered an incredibly poor and unprofessional service with LV property. The staff at the JQ branch are rude and unhelpful. Despite letters of complaints there are outstanding tasks from the day we moved in! The actual manager is unreachable despite phone messages and emails to him directly. Instead you have to deal with juvenile members at the JQ office who have poor customer service skills. The property was not cleaned properly or redecorated to a suitable standard despite charging ridiculous membership and administration fees which have been £1200! Despite phone calls and letters they failed to formally reply to my issues and did not attend a meeting that I arranged to discuss the issues. This shows how little interest they have in customer satisfaction. They sent out a contractor who appeared to be an unofficial builder which again I was not happy with, as no professionalism or ID confirmation of who he was. He wrote down the list of jobs and never returned. The JQ team said they would ask the landlord about the jobs, 4 months on still no progression. Some issues are serious healthy and safety issues! I chose this company due to a busy lifestyle with the hope that it would be hassle free, however I have spent more time in sorting the property out myself! As a working professional I would highly advise against this company as they are only interested in taking your money, and after that they do not care about the issues with the property that they are responsible for maintaining. This is the worst estate agent company I have had experience with and will be taking this matter further with the ombudsman. Please read all their reviews with a star rating of 1; interestingly the same issues echo through which is in fact reflective of the real LV property. The self pocketing "membership fee" should have really been the clue to their questionable service!

Zarmina · 22 June 2019