Trusted Agent profile · Birmingham City Centre
★★★★★
646 reviews across 3 platforms
157c Warstone Lane, Jewellery Quarter, Birmingham City Centre, B18 6NZ
lvproperty's office in Birmingham City Centre, at 157c Warstone Lane, is rated 4.5 out of 5 across 646 reviews on three platforms, including 419 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. lvproperty hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham City Centre.
The Trusted Agent 2026 results for lvproperty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham City Centre office, from every platform, shown as written. First names only.
5/5
GoogleAttentive and customer focused! These guys are on the ball when it’s comes to service. We used the platinum fully managed service and they delivered on what the promised. Property was let within one week and tenants were moved in smoothly whilst keeping me updated at every step. Super!
Dear Patrick, Thank you for taking tour time to write this review. We really do appreciate the feedback. Paul (customer care team)
1/5
GoogleVery poor experience. The agent was slow to respond, frequently required chasing, and failed to follow through on commitments. Communication was inconsistent and gave the impression of a complacent, unprofessional approach. Would not recommend.
5/5
GoogleI just got my two bedroom flat from lv property and i can say, they are really one of the best in. Irmingham if not the best, the process was so smooth and swift, no issues at all…. Stacey wallace i mist say was very exceptional, she is the best agent i have met in a while….. I strongly recommend lv property for anyone that want to get a house easily…. Once again thank you stacey
Dear Emmanuel, Thank you so much for this feedback and 5-star review, we really do appreciate you taking the time to write this. As you know, Stacey was really happy with the feedback, so thank you again. Wishing you all the best. Andrew (Customer Care Team)
5/5
GoogleWhole process was amazing and stacey was so hepful.
Thank you for your lovely review. We’re so pleased to hear that you found the whole process amazing and that … More
1/5
GoogleAvoid as a landlord. Takes advantage of property loopholes and leaves property a mess with no further action taken after communicating disappointment.
Thank you for sending through you review. My name is Corrine and I am the Branch Manager at LV Property. I would really like the opportunity to discuss your review with you in more detail. Please could you call me in the office on 0121 285 7575.
5/5
TrustpilotThank you Corrine Cook!!
Thank you Corrine Cook!!! She came in new and just sorted things out!! After lots off things not happening changes she swept in and filled me with confidence.
2/5
TrustpilotTerrible communication and no initiative.
The whole process of letting my property through LV was pretty awful. I advertised at the reccomended price, got one or two viewings. I then had to prompt them multiple times for feedback or to establish if I needed to reduce the price. It took 3 months to let a city centre 2 bed flat with parking! Since it has been let and I have had to chase them to get copies of contracts, clarification on charges they have decided on and errors with payments. They are very hard to get in contact with as well, the property management office never picks up the phone and I have frequently ended up speaking to the lettings people who say they will pass on messages only for me to never hear back. Update: They remain poor but I haven't needed to contact them in a while. They have apparently requested more info in this review 4 months after I posted it in, what I can only assume, is an attempt to have it taken down on a technicality
5/5
TrustpilotThe best experience I've ever had with estate agents
Renting my property through LV Property was the easiest thing I have ever done. All the staff there were extremely down to earth. Any one who is looking to let there property look no further. I had my property on the market and under 2 weeks it was letted for my asking price.
Ian, it was a pleasure working with yourself and glad to hear you was so satisfied with our work! Thank you
5/5
GoogleThis is my first time renting with my partner and Hamad made everything so smooth! We are so grateful for all his help and loving the flat we are in. Wonderful experience and would happily choose them again :)
5/5
GoogleExcellent service from start to completion. Stacey and her team was outstanding in the customer service. Efficient helpful and always in regular contact. Absolutely highly recommended！
Dear Shelley, We are delighted to hear that we have achieved our aim of providing a five-star service, and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Our team is always geared towards making life easier for our clients, so I’m pleased to see that resonated so positively in your kind review. Kind regards, Customer relations team,
5/5
TrustpilotI’ve worked with the team for over a…
I’ve worked with the team for over a year now and they are always very professional Gemma in particular has always helpful and responsive. Gemma resolves any queries quickly which in turn enables a seamless, efficient process for us and our customers. I would recommend LV to friends, family and colleagues.
Thank you for your review.
5/5
GoogleKaran was really helpful very knowledgeable. And if he did not know the answers to my questions he was very happy to find them out
Dear Matty, Thank you for the feedback on Karan, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with the service we have provided. Kind regards, Customer Care Team,
5/5
GoogleHarry was amazing! The property he showed us was stunning! An amazing level of professionalism. My fiancée was stunned by how beautiful the property was, he paid attention to our needs and wants, absolutely wonderful.
Dear Enrique, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time to provide us with such positive feedback. We pride ourselves on leaving the best impression for all buyers and sellers, Harry takes great pleasure in presenting our properties to potential buyers and reading this review certainly made he's day. Kind Regards, Customer Relations Team
5/5
GoogleGemma was great, she did a thorough check of the property, very happy with the services.
Dear Miss M, We are delighted to hear that we have achieved our aim of providing a five-star service, and I’d like to thank you for taking the time and trouble to provide Gemma with such positive feedback. Our team is always geared towards making life easier for our clients, so I’m pleased to see that resonated so positively in your kind review. We wish you all the best in the future. Kind regards, Customer Relations Team
5/5
TrustpilotThe search for a property has been…
The search for a property has been painful….. until I come across LV property, Stacey made the whole process completely stress free.Nothing was too much and she was so very patient and happy to help with my countless questions and worries. No other agents take the time to meet your needs the way LV do, nothing is ever too much so Thankyou from me and my partner for a great service
5/5
GoogleLV were really helpful. Particularly Joshua and Stacey were amazing handling getting us moved in on time even with late referencing!
Dear Bethany, Thank you for the kind feedback on Stacey & Joshua, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with our service. We look forward to working with you in the future. Kind regards,
5/5
GoogleJackson had a great time and good service with me during the View Booking. It was such a nice experience.
Thank you for such a lovely review and your kind words about Jackson
5/5
GooglePurchased our first but to let property with LV. A very hassle free service provided to us with any questions or queries resolved instantly. Particularly like to thank Aimee for her help and support throughout the whole process.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review Amit, we really appreciate you taking the time!
5/5
TrustpilotYuki
Kais Khan is the best property manager I ever meet before.He helped me with everything the day after he inspected the house, even though it was close to Christmas.
5/5
GoogleThank you Andrew for such dedication and wonderful service in seeing the sale of my flat was seamless from start to finish. Absolutely brilliant.
Dear Nicky, We appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with the service we have provided. Kind regards, Andrew (Customer Care Team)
5/5
GoogleAndrew and Ajay from LV Property were so helpful and friendly. Really thankful to have them dealing with the purchase of my Birmingham unit.
Dear Monica, We are delighted to hear that we have achieved our aim of providing a five-star service, and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Our team is always geared towards making life easier for our clients, so I’m pleased to see that resonated so positively in your kind review. We wish you all the best in your new property and all the best in the future. Kind regards, Customer relations team,
5/5
GoogleStacey was great help at sorting and getting keys quickly!
5/5
GoogleSpoke to Kais from the lettings team, was really helpful and answered all my questions with regards to moving and the rental market. Thank you so much for your time and advise 🙂 …
5/5
GoogleStacey is all-around amazing, very responsive and really helpful. I would recommend her to anyone looking to move into a new place as she is understanding of her clients wants and needs. :)PositiveResponsiveness, Quality
Dear Shafaq, Thank you so much for the review, we are grateful for the feedback and wish you all the best in the future. Kind regards, Jen (Customer Care Team)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: lvproperty, Birmingham City Centre won Gold.
Tell us what you need and we'll put you in touch. lvproperty hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham City Centre.
