Trusted Agent profile · Birmingham Central
Verified
★★★★★
546 reviews across 3 platforms
Royal London House, 35 Paradise Street, Birmingham Central, B1 2AJ
Part of Belvoir, see every office.
Belvoir's office in Birmingham Central, at Royal London House, is rated 4.2 out of 5 across 546 reviews on three platforms, including 458 Google reviews rated 4.0.
458
Reviews on Google
This office
1
Reviews on The Trusted Agent
This office
87
Reviews on The Trusted Agent
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Birmingham Central office, from every platform, shown as written. First names only.
5/5
GoogleBest lettings agents I've used. Really quick to sort problems and respond to emails. We also got our full deposit back very quickly. I dealt mostly with Major who was very polite and responsive
Thank you for your kind review David.
5/5
The Trusted AgentI was introduced to flats by Major Mahill on two occasions. I really appreciated his enthusiasm in answering my (admittedly) many questions. He also gave me time to soak in the flats that we viewed. He was very approachable, friendly and professional.
5/5
GoogleI have been with Belvoir for quite a number of years, they deal with my tenants queries / problems effectively. They also always keep me fully updated with regular emailes. I would recommend them to other landlords.
Thank you for your kind review.
5/5
GoogleFrom start to finish Belvoir Birmingham has always been professional and exceeded expectations.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review Harvey.
5/5
GoogleGreat agency, smooth swift experience with them. Very accommodating when I was unable to sign the tenancy agreement in the correct office and always very polite and responsive to e-mails. Pleasurable experience dealings with this agency.
Thank you for your kind review.
5/5
GoogleHighly recommended - one of the best agents I've ever used. Charlie has always been extremely helpful and went the extra mile for me as a tenant dealing with a lot of complicated issues
Thank you for your kind review.
5/5
GoogleAmazing service and as always professional. My go to place for property and rentals.
Thank you for your kind review Randeep.
5/5
The Trusted AgentThe viewing was quick but detailed and hassle free. They Infact helped in suggestions on what they will replace before moving in and we're very friendly and informative with all the queries I had regarding the property. Definitely give them a call if you want a good agent for house viewings.
5/5
GoogleWe've just rented a property through Belvoir and, although we've only just moved in, so far the service provided by Belvoir (and, specifically, Lauren) has, from first enquiry to the tenancy commencement, been excellent!
Thank you for your kind review.
1/5
Googlevery impolite staffs plus very poor service. The worst rental experience I’ve ever had! Stay away from them!
5/5
GoogleThe two agents Jonathan and Charlene that I dealt with, were always on top of their game. Reply very quickly and efficiently.
Thank you for your kind review Mohammed.
5/5
GoogleQuick and efficient service when my washing machine broke down. Absolute star!
Thank you for your kind review Mo.
4/5
The Trusted AgentGreat communication and accessibility! Jonathan has been a pleasure
5/5
The Trusted AgentMajor has always helped me and kept me updated throughout the purchase. We complete today, he realised that there was an issue with the keys and sent the locksmith at their expense. Even mentioned to drop wine and chocolate next week. What a lovely gesture! Couldn???t ask for more.
5/5
GoogleVery professional agency that arranged our move quickly for us. Well presented properties with very helpful staff and excellent customer service. Highly recommend.PositiveResponsiveness, Quality, Professionalism
Thank you for your review Liam.
1/5
GoogleAwful agency. If you leave a deposit you'll never get it back. Unprofessional and classless. Also the positive reviews left here are all fake.NegativeQuality, Professionalism
Hi Mel, We are sorry to learn of your issue you are having with your deposit and as you may be aware all deposits are protected by law under the TDS scheme rules and regulations and if you are unhappy with the points raised in your check out then you have the right to seek and proceed to dispute resolution who will then endeavour to find a resolution as we act on behalf of the landlord client, all deposit information was give to you within legal paperwork on move in. Kind Regards Belvoir.
5/5
GoogleMy experience with belvoir for the past 5 years as a landlord has been excellent especially with the owner Mr Major Mahil,who always responds to every phone call with a positive action.
Thank you for your kind review.
5/5
GoogleWas extremely impressed when dealing with Belvoir Birmingham, Major and Reiss helped me in renting out my property in such a short turnaround time, would definitely recommend to other landlords! 10/10 service
Thank you for your kind review.
5/5
GoogleGreat customer service and highly professional. Been with Belvoir over 8 years.can't fault these guys.my tennants are also very delighted.easy to speak to and deal with they can't do enough. Exceptional. Thx
Thank you for your kind review.
5/5
GoogleMajor runs a tight ship here and often will get involved personally if he has to. My apartment is in good hands. :-)
Thank you for your kind review.
5/5
GoogleVery good team, I have worked with them for a number of years. Always responsive and helpful!PositiveProfessionalism
Thank you for your kind review Luke.
1/5
GoogleWas asked to give a review by belvoir. Poor Service receiver by customer service agent on phone.NegativeQuality
It is noted that these reviews are been left one after another at the same time and from family and friends of Rowena George, we will be now taking legal action against you and also reporting to you to medical council and GMC and our legal team will be in touch with you in refence to defamatory comments made. We take zero tolerance on social media bullying and will be reporting all to google and Rowena will be also made example of via the court system it seems you are now having personal vendetta against Belvoir Birmingham. Also as evidence below which show your number and your call to our out of hours service clear showing and demonstrating how rude you are. For the attention of Maintenance Rowena George called in regards to Apartment 405, The Rotunda, 150 New Street, Birmingham, B2 4PA. She was extremely rude and irate, before disconnecting the line. She called from 07735 835754. Moneypenny Date: 04/01/2022 Time: 13:07 Caller Number: 07735835754
5/5
GoogleThough our purchase didn't come to fruition, Belvoir and Major in particular were very helpful and communicative every step of the way.PositiveProfessionalism
Thank you for your kind review Rose.
1/5
Googlevery poor customer service . the manager is very selfish person and his office is same.
Dear Nhunz Vu, We note you have left this review as your viewings were automatically cancelled - this is due to you being abusive to our negotiator, we have a zero tolerance policy when it comes to being abusive towards our staff members and we are not prepared to entertain those who are abusive to our colleagues. All phone calls are recorded also. Kind Regards Belvoir.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
