Trusted Agent profile · Birmingham Central

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Belvoir Birmingham Central reviews

4.2

★★★★★ Great

546 reviews across 3 platforms

Royal London House, 35 Paradise Street, Birmingham Central, B1 2AJ

Part of Belvoir, see every office.

Belvoir's office in Birmingham Central, at Royal London House, is rated 4.2 out of 5 across 546 reviews on three platforms, including 458 Google reviews rated 4.0.

Google logo

4.0 / 5

458

Reviews on Google

This office

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5.0 / 5

1

Reviews on View Agents

This office

Direct reviews logo

4.9 / 5

87

Reviews on Direct reviews

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Birmingham Central office, from every platform, shown as written. First names only.

1/5

Google

very horrible service. not helpful and very rude

Name · 9 February 2022

Agent replied · 8 February 2025

Dear Nhunz Vu, We note you have left this review as your viewings were automatically cancelled - this is due to you being abusive to our negotiator, we have a zero tolerance policy when it comes to being abusive towards our staff members and we are not prepared to entertain those who are abusive to our colleagues. All phone calls are recorded also. Kind Regards Belvoir.

5/5

Google

Great company to deal with. Friendly and efficient staff, professional, good communication and get the job done quickly. Highly recommended.

Douglas · 10 February 2018

Agent replied · 8 February 2025

Thank you for your kind review.

5/5

Google

Belvoir is a great company with polite staff. Overall my experience was enjoyable and stress free.

Jasmine · 10 February 2020

Agent replied · 8 February 2025

Thank you for your kind review Jasmine.

5/5

Direct reviews

The best agents in Birmingham. Ive been with Belvoir for many years they manage my rental property in Birmingham and they have always been brilliant in dealing with tenants and getting new agreements set up. Would highly recommend for sales and lettings

Katy · 29 May 2021

5/5

Direct reviews

Just wanted to say a massive thank you to Belvoir and the team at the office for supporting my home move . What a service!! An impeccable service from Major. Will be recommending. Again a Hugh thank you

Ashok · 19 January 2022

5/5

Google

Helpful and professional team that are able to assist promptlyPositiveResponsiveness, Professionalism

Dan · 9 February 2021

Agent replied · 8 February 2025

Thank you for your kind review Dan.

5/5

Google

Smooth process when making an initial property inquiry and going onto view a property.

Jermaine · 10 January 2020

Agent replied · 8 January 2025

Thank you for your review Jermaine.

1/5

Google

Awful customer service rude and aggressive!

Kashmiri · 13 July 2024

5/5

Google

Very professional, competent, sympathetic and very helpful team in Belvoir Birmingham. Specially Lauren Mclean and Matthew Powell.

PAU · 10 February 2018

Agent replied · 8 February 2025

Thank you for your kind review.

5/5

Google

Good service, Major did a great work and everything went smooth as expected.

Wsqsheldon · 10 February 2020

Agent replied · 8 February 2025

Thank you for your kind review Sheldon.

1/5

Google

A really poor agency. They will keep your deposit fir 3 months and not giving it back to you after you moved out. And they will never give you a call back or update even though they promised. I'm really really disappointed with them. Avoid.

Lehang · 10 February 2020

5/5

Google

I've got to know the guys as Belvoir and they really are good to work with

Daniel · 10 February 2018

Agent replied · 8 February 2025

Thank you for your kind review.

5/5

Google

Lauren (McLean) has helped me every step of the way. Very professional and fully recommended service.

Clive · 10 February 2018

Agent replied · 8 February 2025

Thank you for your kind review.

1/5

Google

They are not professional and deceive tenants and have unusual clause in their rent contracts. Also they took money from the my deposit and said we deducted for cleaning however it is not correct. Highly unprofessional

MUHAMMAD · 10 January 2022

5/5

Direct reviews

Belvoir have been managing agents on my property for a few years now and always provide an excellent service. Communication is good and I can trust them to handle problems as they arise. I would recommend to anyone

Patrick · 20 August 2021

5/5

Google

They manage my Birmingham property portfolio well as I'm hardly ever around! Would recommend them.

Sat · 10 February 2018

Agent replied · 8 February 2025

Thank you for your kind review.

5/5

Direct reviews

Quick responses and helped with any flat maintenance issues

Alissa · 7 April 2024

5/5

Direct reviews

Great experience viewing with Major Mahil from Belvoir. Fully focused, customer centric manager. Given complete details on the property, addressed all the queries prompt. Quick in responding. Would like to work with him & Belvoir again.

Nilesh · 27 October 2021

5/5

Direct reviews

MR MAJOR IS AN EXCELLENT CUSTOMER SEVICE. I appreciated the way he presented the proprieties ???.. very educated Man .

Jose · 15 July 2023

5/5

Google

Great straightforward service and a huge help towards finding an apartment

James · 10 February 2019

Agent replied · 8 February 2025

Thank you for your kind review.

5/5

Direct reviews

It was very professional and very understanding. They understood my situation and the needs and helped me find the right place to live. Very much appreciate their work and recommend them any day.

Vamsi · 3 November 2021

5/5

Direct reviews

Used Belvoir on many occasions for letting my Birmingham properties. First class service every time, competitively priced and always going the extra mile ????????????????????????

Jason · 7 November 2022

5/5

Google

As a landlord I find this agent excellent. Very personal service.

Kate · 10 February 2017

Agent replied · 8 February 2025

Thank you for your kind review.

5/5

Google

Smooth, quick experience from viewing to move in.

Phillip · 10 February 2019

Agent replied · 8 February 2025

Thank you for your kind review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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