Trusted Agent profile

Beresfords Lettings Billericay reviews

★★★★★ Excellent

830 reviews across 2 platforms

129 High Street, Billericay, CM12 9AH

Beresfords Lettings's Billericay office at 129 High Street is rated 4.7 out of 5 across 830 reviews on two platforms, including 163 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Beresfords Lettings won in 2026.

Google logo

4.9 / 5

163

Reviews on Google

This office

Trustpilot logo

667

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Beresfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Billericay office, from every platform, shown as written. First names only.

5/5

Trustpilot

I had fantastic experience

Riley was fantastic. She was so professional should be around. She was exactly Riley was fantastic. She was so professional I viewed the property . She was excellent I recommend her to everyone thank you for your help

Ahmed · 4 May 2024

Agent replied · 12 June 2024

Hi AhmedI am pleased that you have had a positive experience when dealing with Riley recently. I know she will be very grateful for your kind words, as we all are for the 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Definitely recommend Adam and the team at Beresford

Arranged a viewing for a property with a gentleman named Adam from Beresford. Punctual and professional yet friendly and accommodating. I had the viewing and fell in love with the house. Adam started the referencing process straight away and was always available to come back to any questions or queries I had. Cannot recommend the company enough, especially Adam. Great service!

First · 6 August 2022

Agent replied · 12 June 2024

We really appreciate your positive feedback. I am pleased that you found Adam both punctual, professional, friendly and accommodating throughout your application process. I know he will be very grateful for your kind words and it's great that you are happy to recommend our Company to others.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Exceptional service

My experience with Beresfords letting agency has been nothing but exceptional. They have been super helpful from the start and guided us well throughout our move-in process. Communication was also superb. A special thanks to Christine who has been great.

Gloria · 22 March 2024

Agent replied · 12 June 2024

Hi GloriaThank you so much for your positive feedback. I am pleased that you have had a great experience when dealing with us recently and that our personnel remained in regular contact throughout. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service

Dealing with Lauren and beresfords through a difficult personal situation and they have been a pleasure very professional and helpful when needed thankyou

Charlie · 28 April 2026

Agent replied · 4 June 2026

Hi Charlie Thank you for posting your recent review. I was pleased to read that Lauren was able to assist you through a difficult period in a professional and helpful manner. I know she will be very grateful for your kind words and 5-star rating and we wish you all the best for the future. Steven Bond Managing Director - Residential Lettings

5/5

Google

The whole Beresfords experience made finding our next home stress free. The whole office, (especially Lynn) were brilliant arranging a fast viewing, negotiating our offer, and then getting us a date to move in. I wish I sold my house with them last year and recommend everyone to give them a call should they need to buy/sell or rent a property. 5* review from us.PositiveResponsiveness, Quality, Professionalism, Value

James · 13 June 2021

Agent replied · 12 June 2024

Hi James, Thank you very much for taking the time to post your 5 star award for the team based at our Billericay office. The team are focused on providing the best possible customer service, from the first point of contact through to completion, keeping all parties updated throughout the process. They will really appreciate your kind comments. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Trustpilot

Alice was Really friendly and helpful

Alice was Really friendly and helpful. It was no problem to contact her for any help or questions. She was happy to help us through out the letting process we couldn't ask for any more! Highly recommend.

Jason · 10 May 2024

Agent replied · 12 June 2024

HI JasonI appreciate you taking the time to provide us with your feedback following your recent dealings with Alice. It's great that she was able to assist you effectively throughout the lettings process and we all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Very excellent customer service

Very excellent customer service, ready to help and assists their clients. Especially Debbie who is very approachable and nice . Thank you very much for helping me to get my new apartment

Adam · 6 August 2024

Agent replied · 23 October 2024

Hi AdamMany thanks for your feedback. I am pleased that you found Debby approachable during your dealings with her and that she was effective in finding you a suitable apartment to rent.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

James and his team was amazing along…

James and his team was amazing along the process of renting our first property. Would 100% recommend them to anyone, james and his team was able to assist and support it in very aspect of the journey of renting, amazing experience

Micky · 9 February 2024

Agent replied · 12 June 2024

Hi MickyWe appreciate you taking the time to provide us with some feedback following your recent dealings with our local lettings team. It's great that they appear to have assisted you effectively throughout your journey of renting your first property and we really appreciate the fact that you would recommend us to others. I hope you enjoy your time in the property.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Good customer relationship and all the…

Good customer relationship and all the teams are great in the work which we really appreciate all the efforts through the process

Samuel · 30 April 2026

Agent replied · 4 June 2026

Hi Samuel, Thank you for providing us with your recent feedback. We all appreciate your kind words and 5-star rating and look forward to working with you again in the future. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Very professional and friendly.

My whole experience of dealing with Beresfords has been first class and Abby has been very professional, friendly and helpful. I have felt supported throughout the whole process and would definitely recommend to others.

Linda · 21 June 2024

Agent replied · 23 August 2024

Hi LindaI appreciate you taking the time to provide us with your detailed feedback following your recent dealings with our lettings team. It's great that your experience was positive and you felt fully supported throughout the entire process. As we invest heavily in training and the ongoing development of our personnel, it's particularly refreshing to hear that you would not hesitate to recommend us to others.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Thank you once again Debby

Once again Debby Barnes has been invaluable help to us. Debby always acts in our best interests and is fair and reasonable. Debby is always highly efficient and we are grateful to have her looking after our properties.

Jane · 5 April 2024

Agent replied · 12 June 2024

Hi JaneThanks for taking time out to provide us with your feedback. I know you have been a client of ours now for some considerable time and it is great that Debby and the rest of her lettings team in Braintree continue to deliver a high level of service to you. We all very much appreciate your 5-star rating and the business that you have, and continue to provide to us.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

I cannot recommend Beresford too highly

I cannot speak too highly of the service that I have received from Beresfords, especially Hannah and Alicia who have both been so efficient and quick to respond to any queries. I have found that being a landlord is not always easy, but they have both made things a lot less stressful!!

Florence · 25 April 2023

Agent replied · 12 June 2024

Hi Florence,Thank you so much for posting your recent feedback. I was delighted to read that both Hannah and Alicia have responded quickly to any queries which arise. Being a landlord does create its challenges, but as your managing agent we will always try to ensure the process of renting a property is as stress free as possible. We are all very grateful for the business that you provide to us, and your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Accommodating staff that was always available and friendly in their approach; special shout out to Shirley and Samantha, who were a massive help throughout buying my new home.

Alexander · 24 September 2024

Agent replied · 24 October 2024

Hi Alexander, Thank you for taking the time to post your 5 star award for the team at our Billericay office and in particular your main points of contact, Shirley and Samantha. The team are all dedicated to providing the best possible customer care. They will guide and support from the first point of contact through to exchange an completion, keeping all parties regularly updated. Thank you for sharing your experience, we wish you many happy years in your new home. Alison Horsley, Customer Service Manager

5/5

Google

Lauren was very helpful and productive in renewing our tenant for another term. Thank you!

George · 26 March 2025

Agent replied · 16 April 2026

Hi George Thank you for posting your recent review. I am glad that Lauren was able to assist you effectively during the recent renewal of your tenancy. I know she will … More

5/5

Trustpilot

Great service from lettings branch in Brentwood

The lettings team in the Brentwood branch have provided us with a great service in renting our property. In particular Adam and Alex have been very helpful and super efficient and we will be very happy to use Beresfords again. It has been so nice to deal with a company that you can rely on to do what they say they will, what a nice bunch of well-organised people!

Carol · 21 December 2020

Agent replied · 12 June 2024

Hi CarolMany thanks for posting your recent review.Although in general terms we do not work with Trustpilot, it was great to read that you have had a positive experience when dealing with our lettings team in Brentwood.I know they will be very grateful for your kind words and 5 star rating.Steven Bond - Managing DirectorResidential Lettings

5/5

Google

Lauren at Billericay is the top banana to manage a rental property - she just gets the job done - she plays fair to both tennant and landlord , overwhelmingly efficient , calm in a crisis, runs an ace team and has a wicked sense of humour to boot ....

Joey · 13 June 2023

Agent replied · 12 June 2024

Hi Joey Thanks so much for taking time out to post your recent review. I am pleased that you found the entire experience of dealing with us a positive one. Clearly, Lauren in particular made a real impression on you. She has a wealth of experience within the industry and we receive lots of positive feedback about her. However, I have to say I am not sure she has ever before been referred to as a 'top banana' but I know she will love that description when reading your review. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

We have been using Beresfords for the…

We have been using Beresfords for the past few years and have found their service to be exceptional.

Mr · 23 May 2026

Agent replied · 4 June 2026

Hi Anwar Thank you for your recent review. We very much appreciate your kind words and 5-star rating and look forward to continuing our working relationship with you going forward. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Amazing

Amazing, super efficient and friendly staff

Customer · 14 August 2026

Agent replied · 12 June 2024

Thank you for providing us with your feedback. We all appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

From beginning to the end of my search…

From beginning to the end of my search for somewhere to rent, the service I got from Hannah Grant was exceptional. I was always kept informed and updated about available places to rent. When I had any queries I was given answers in a timely manner. Thank you for all your help and getting me into my new place

Michelle · 16 July 2022

Agent replied · 12 June 2024

Hi MichelleThank you for your positive feedback regarding Hannah. I am pleased that she kept you regularly updated as and when new properties became available to rent, and responded promptly to your general queries. I know Hannah will be very grateful for your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Professional and caring service from…

Professional and caring service from everyone at beresford

Cecilia · 30 July 2026

Agent replied · 23 September 2026

Hi Cecilia We very much appreciate your kind words and 5-star rating and hope we can assist you further in the future. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Beresfirds has been simply superb and professional

Beresfirds has really helped us in acquiring this property. The staff is so professional and dedicated. Had good experience with Dominique who has been there since the start till the end. Holly is really helpful and made our journey smooth throughout. Thank you team and we recommend Beresfords to everyone.

Raj · 12 May 2023

Agent replied · 12 June 2024

Hi Raj,So pleased that our lettings team in Colchester ensured everything went through for you without issue and it is great to hear that you found their approach very professional. We all really appreciate your kind words.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Beresfords Property Visit

We had a property visit recently from Beresfords which was a smooth and seamless process. Hannah was thorough, friendly and was so helpful. Thank you!

Niromila · 16 October 2024

Agent replied · 23 October 2024

Hi NiromilaThanks for taking time out to provide your feedback. I am pleased that you had a productive visit from Hannah recently and that she was both thorough and friendly. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Very helpful staff in particular Ella…

Very helpful staff in particular Ella Gibbins and Phillipa Doe have helped me and my partner move and rent easily. Great experience with Beresfords and friendly faces all around :)

Chloe-Mae · 27 July 2024

Agent replied · 23 August 2024

Hi Chloe-MaeThanks for taking the time to provide us with your feedback following your recent dealings with our lettings department in Colchester. I am pleased that you had a very positive experience and that you found the application process both easy and smooth.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

They made my first letting easy…

They made my first letting easy and the staff that attended to me was so helpful and made it easy for me. particularly the staff called Tom was so kind, friendly and also ready to help.

Temmy · 4 April 2024

Agent replied · 12 June 2024

Hi TemmyMany thanks for taking the time to post your review. I am pleased that you have found your first experience of renting a property to be a positive one and that our lettings staff were friendly and helpful. I know Tom in particular will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Beresfords Lettings's Google reviews

Questions about Beresfords Lettings Billericay

How many reviews does Beresfords Lettings Billericay have?

Beresfords Lettings's Billericay office has 830 reviews across two platforms: 163 on Google, 667 on Trustpilot (across the whole business).

What is Beresfords Lettings Billericay's rating?

Beresfords Lettings Billericay is rated 4.7 out of 5 across all 830 reviews, and 4.9 out of 5 on Google from 163 reviews.

Has Beresfords Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Beresfords Lettings, Billericay won Trusted Agent; Beresfords Lettings, Braintree won Gold.

Where is Beresfords Lettings's Billericay office?

Beresfords Lettings Billericay, 129 High Street, Billericay, CM12 9AH.

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