Every review we hold for the Billericay office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing reps. Been with them since years and never let down
Exceptional Service from Lauren and the Team.
Ak · 29 July 2026
Agent replied · 23 September 2026
Thank you for providing us with your detailed review. It was great to read that having worked with us for so many years now, you continue to be consistently happy with the service you receive from Lauren and her team, who have always been on hand to answer your queries in a quick and efficient manner. We all very much appreciate your kind words and hope to continue working with you long into the future.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotBeresfords have always handled my…
Beresfords have always handled my rental property professionally and has have always found dealing my with James a pleasure, he pays attention to detail, is polite and professional and is a real asset to Beresfords. Thankyou James for all of the your help and support
Miss · 20 September 2025
Agent replied · 24 September 2025
Thank you for posting your recent review. I was pleased to read that you have been happy with the service you receive regarding your rental property, and that you have found James in particular to be helpful, professional and supportive throughout. I know he will be very grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotLetting of House
Eleanor Scott at Beresfords provided phenomenal service throughout the letting of my flat. Her efficiency, professionalism and attention to detail made the whole process feel straightforward and exceptionally well managed.
Tristan · 23 September 2026
★★★★★ 5/5
TrustpilotGreat communication and help throughout…
Great communication and help throughout the process
Customer · 25 July 2026
Agent replied · 12 June 2024
Thank you for providing us with your recent feedback. I am pleased that you have been happy with the service you have received and have felt you have been kept well informed throughout. We all very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotAbby really helped
Abby really helped me to ensure that as a landlord I had all documents in order, should I need to make a rent protection claim.Thank you Abby
Kevin · 28 August 2024
Agent replied · 23 October 2024
Hi KevinThanks for taking time out to provide us with your feedback. I am pleased that Abby assisted you with all the documentation that was required. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotThe staff in Beresfords lettings
JohnKing · 5 August 2026
Agent replied · 23 September 2026
Hi John
Thank you for providing us with your recent feedback. I am pleased that you have found our lettings team to be helpful and informative during your recent change of tenancy within your property. We all very much appreciate the 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotTom has been very professional during…
Tom has been very professional during the process of me renting a property. Very polite and helpful, he went through all details thoroughly and efficiently, I never have trouble getting through to him and he has continued to keep me posted with any updates.Thank you Tom
Am · 20 July 2023
Agent replied · 12 June 2024
Hi AmWe appreciate you taking time out to provide your feedback, having dealt recently with our lettings department in Chelmsford. I am so pleased that you found Tom helpful and professional throughout the process. We all very much appreciate your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings
★★★★★ 5/5
TrustpilotGreat Experience Renting with Beresfords!
Right from the initial phone call, our experience with Beresfords was pretty seamless. Thomas E was really knowledgeable about local offerings that might suit our needs, to the extent we are now renting a place he suggested that we hadn’t initially inquired about. I found that Beresfords were very easy to get hold of when I had a question (of which I had many!) and were really helpful throughout the whole process. It was also nice to have someone consistent to contact in the office who we had met and helped us until the end. If we were to rent/buy in the future we would definitely consider Beresfords.
Emily · 25 May 2024
Agent replied · 12 June 2024
Hi EmilyThank you so much for taking time out to provide us with your feedback. I am pleased that you were impressed with the approach of our staff from beginning to end and that they were able to answer all of your queries. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotVery pleased with the levels of service…
Very pleased with the levels of service from Adam and his team and find they’re always polite, professional and always keep you updated. On this occasion I’m very happy with the with how quickly they have responded.
Alun · 11 February 2024
Agent replied · 12 June 2024
Hi AlunThanks for taking time out to provide us with your positive feedback following your recent dealings with our lettings department in Brentwood. I am so pleased that you found members of the team polite, professional and efficient. I am pleased that we were able to assist you effectively on this occasion and I know the local team will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleVery pleased with the professional and principled service we received at Beresford Billericay as sellers. I want to specifically mention that I saw first hand how a large neighbouring estate agent on the high street seems to engage in unscrupulous practices - pressurising potential buyers of properties they represent to also employ them for mortgage advice and conveyance and almost threatening buyers that unless they engage them for these additional services their bid for the property will be rejected. None of this nonsense with Beresford though...
Joseph · 13 May 2024
Agent replied · 12 June 2024
Thank you very much Joseph for the 5 star award. I am pleased to hear you were impressed with the level of service extended to you whilst selling through our Billericay office. The team work hard to provide the best possible customer care and will appreciate your comments. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
TrustpilotOver 7 years renting with Beresford and…
Over 7 years renting with Beresford and it has been so far a great experience.All their staff are very friendly and helpful, special thanks to Lauren at the Upminster branch for her support and great communication.
Cris · 19 February 2024
Agent replied · 12 June 2024
Hi Cris,We really appreciate you taking the time to provide us with your positive feedback. It's great that your experience of working with us over the last 7 years has been good and that our staff have assisted you effectively, as and when required.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotFantastic Service and professionalism
Fantastic Service and professionalism. Lauren was super efficient and very helpful with assisting us in trying to find a tenant for our property in Ingatestone.I highly recommend Lauren as a letting agent.
Consumer · 8 May 2024
Agent replied · 12 June 2024
So pleased that you were impressed with the service provided by Lauren. I know she will be very grateful for your kind words and the offer to recommend her to others.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat experience
Myself and my fiancée have had a great experience with Beresfords. We would like to thank the whole team for assisting us in finding our home . We really appreciate all your efforts and dedication in helping us out to settle down in our new home. We want to extend our appreciation to Debby , Jack, Joe ,Christine and the whole team.We wish you all the best. From Yogesh and Veroshka.
YOGESH · 9 October 2024
Agent replied · 23 October 2024
Hi YogeshThank you so much for posting your positive review. It's great that our lettings team in Braintree have been able to find you a suitable property and we hope you will be very happy in your new home. Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotOutstanding
As a long term landlord (10+ years) with Beresfords Billericay, my experience with this particular team has been exceptional. Everyone is highly professional, helpful, approachable and knowledgeable. Excellent advice is given when needed and all queries are dealt with efficiently at all times. Particular praise goes to Alice and Lynn who are both outstanding and a pleasure to deal with. Along with the excellent Manager Paul, this team provide an outstanding service. Thank you everyone.
Deborah · 5 August 2024
Agent replied · 23 August 2024
Hi DeborahI really appreciate you finding some time to post your feedback. Firstly, can I take this opportunity to thank you for all the business that you have and continue to provide to us, which is very much appreciated. I was pleased to read that our lettings team in Billericay have provided a consistently professional service to you over so many years and that when queries arise, you are provided with sound and reliable advice. I know the entire team will be very grateful for your kind words as am I, and I hope that we can continue to meet your expectations in the years ahead.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat rental agents
I recently used Beresfords to find a tenant for my rental property and I rate them really highly. They are always very responsive, thorough and offer great advice. After this great experience I won't hesitate to use them again thanks to Paul and his team in Billericay.
Carole · 22 May 2023
Agent replied · 12 June 2024
Hi Carole,Thank you so much for providing us with your feedback. I was pleased to read that you were satisfied with the service provided to you by our lettings team in Billericay and that you would not hesitate to use them again. We are all very grateful for your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotLauren has been very helpful with the…
Lauren has been very helpful with the renewal matters for my property. She is very responsive and provides clear answers to my questions.
Freya · 7 October 2024
Agent replied · 23 October 2024
Hi FreyaThanks so much for posting your review. It's great to read that Lauren has been able to make your renewal process a positive one and that she has been quick to respond to any queries you have had. I know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotA successful re-let
All involved at Havering Lettings from Lauren Johnson, Evie Day, Charlie Richardson, Melissa McGaughin along with Christine Sorrell at Braintree all played a vital role in completing a successful let. From start to finish they ensured my previous tenant left with no outstanding issues, marketed my property brilliantly, which resulted in more than one offer being made, secured a good and happy tenant, and all in a short space of time. All are professional and nice people to deal with. Very happy.
DEAN · 2 May 2024
Agent replied · 12 June 2024
Hi DeanThanks so much for taking the time to provide us with your feedback following your recent dealings with our lettings department. I am pleased that the team assisted you effectively from beginning to end and managed to secure a good tenant in a short space of time.Steven BondManaging Director - Residential Lettings
★★★★★ 4/5
TrustpilotReview per Excellence
Jack Sparkes was a wonderful and patience letting consultant. My experience with him was on my viewing appointment to Braintree.His professionalism and knowledge of the job is topnotch.Thank you JACK.
Tunde · 5 June 2024
Agent replied · 23 August 2024
Hi TundeMany thanks for posting your review. It was pleasing to read that Jack was professional and helpful throughout your viewing and you were happy with the service he provided to you. I know he will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotExcellent service thank you
Gill · 31 July 2026
Agent replied · 23 September 2026
Hi Gill
Thank you for your kind words and 5-star rating which are much appreciated.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotJames was very informative
James was informative, punctual and accommodating.Unfortunately the property I viewed wasn't quite right for me.I look forward to hopefully finding a property via Beresfords over the comming weeks
Steve · 3 July 2024
Agent replied · 23 August 2024
Hi SteveI am pleased that you found James informative, punctual and accommodating during your recent dealings with him and I am in no doubt that he will do all that he can to find you a suitable property to rent as soon as possible.Thanks for taking time out to provide your feedback.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotJames was professional
James was professional, friendly and knowledgeable and understood my requirements. Post visit he contacted me to ensure that i had all the necessary information.
Pau · 8 September 2024
Agent replied · 23 October 2024
Hi Pau,Many thanks for your 5 star award for James who works hard to provide the best possible customer service. He will appreciate your kind comments and look forward to assisting you again in the future.Alison Horsley, Customer Service Manager
★★★★★ 5/5
TrustpilotExcellent
Yeah , "I want to express my heartfelt gratitude to the letting team for their exceptional assistance in helping me find my new home. From the moment I reached out to them, they demonstrated professionalism, attentiveness, and genuine care. They took the time to understand my needs and preferences, tirelessly searching for properties that aligned with what I was looking for. Their guidance and support throughout the entire process, from viewing properties to signing the lease, were invaluable. Thanks to their dedication and expertise, I now have a place to call home that exceeds my expectations. I highly recommend the letting team to anyone in search of a seamless and stress-free renting experience. Thank you for your outstanding service!"
John · 16 April 2024
Agent replied · 12 June 2024
Hi JohnThank you so much for finding time to provide your feedback following your recent dealings with our local lettings team. I am pleased that you found the approach of our staff both helpful and professional. It's great that they were able to provide you with sound advice and source a suitable property for you to rent. I hope that you are happy in your new home. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotBeresfords Chelmsford team
Great letting experience with Beresfords Chelmsford team. Abby, Ella and Thomas were very kind, helpful and patient with me. Looking forward to moving in to my new flat!
Ileana · 27 June 2024
Agent replied · 23 August 2024
Hi IleanaI am so pleased that you had a positive experience when dealing recently with our lettings department at Chelmsford and I am pleased that they were able to find you a suitable property to rent. I hope that you enjoy your time living there.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleI highly recommend Beresfords Estate Agents - Billericay to anyone looking for a house in the area. My case was particularly complicated as I was traveling overseas during the process, but Lynn Ray and Paul Tuck from Beresfords were incredibly kind, patient, and professional throughout. Despite the distance, they arranged virtual viewings and e-signatures seamlessly while always being promptly available via phone and email to address any concerns or questions. Furthermore, they demonstrated exceptional efficiency in amending the agreement between myself, the landlord, and the agency to ensure all parties were satisfied. Thanks to their hard work and dedication, I was able to secure the perfect rental property without any issues. If you're searching for a reliable and efficient estate agent, look no further than Beresfords!
Samuel · 13 April 2024
Agent replied · 12 June 2024
Hi Samuel
I really appreciate you taking the time to provide us with your detailed feedback. I am so pleased that you felt our lettings team in Billericay, but particularly Paul and Lynn went out of their way to accommodate your requests and made the process of proceeding with an application to rent as stress free as possible. We all very much appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
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