Beresfords Lettings Billericay reviews

Hi JosieWe appreciate you providing us with your feedback. I am pleased that our local lettings team have remained in touch with you on a regular basis during your search for a suitable property. Hopefully we can assist you again at some point in the future.Steven BondManaging Director - Residential Lettings

Hi Lyndsey,Many thanks for the great review for Stuart, Manager of our Brentwood office. With many years of experience, you would have been in very safe hands. From the first point of contact, Stuart will do everything within his power to ensure a transaction goes through smoothly, keeping all parties regularly updated. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.Alison Horsley, Customer Services Manager

Hi Geoffrey Thank you for your recent review. I am pleased that have found the process of letting a property with us to be relatively easy and that our staff have kept you fully up to speed throughout with progress. We all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Catherine I just wanted to reply personally to the recent comments that you posted. I am pleased that you were impressed with the level of service provided, especially from Lynn Ray who is a real asset to our business. We very much appreciate your 5 star rating. Steven Bond - Managing Director Residential Lettings

Hi VeronicaI am so pleased that you have found both Danny and Eleanor helpful whilst marketing your property for rent and it is great that they have now secured a tenant. I know they will be very grateful for your kind words and it is great that you would recommend them to others.Steven BondManaging Director- Residential Lettings

Hi Gabriela, It is naturally disappointing to see the one-star review and comments you recently posted regarding your potential purchase. I have carried out a detailed appraisal of your file, notes of which are added in real time and therefore cannot be amended thereafter and spoken to the relevant team to gain a better understanding of your experience. I am advised you spoke to the local office at length yesterday and indicated the lack of communication throughout this transaction was directed towards the seller’s conveyancer. I do appreciate your frustration as at times, it can be extremely difficult trying to contact conveyancers for updates. We do not have this problem when a client is using one of our recommended conveyancers with whom we have a close working relationship with. With regards to your point relating to next steps, once the legal work has been completed, we will always ensure our clients are ready to proceed and therefore conversations will take place concerning exchange dates and deposit. I am sorry to hear the office could not keep the sale moving forward, despite their best efforts. I can only imagine how disappointed you must feel and hope that we can find another suitable property for you to purchase. Should you wish to discuss this matter further with me, please do not hesitate to contact me on a.horsley@beresfords.co.uk. Alison Horsley, Customer Service Director.

Hi CristinaThank you so much for posting your recent review. I am pleased that your recent experience when dealing with our lettings team was a positive one. We appreciate that the application process for a tenancy can often prove stressful and always try to do all that we can to make this as stress free as possible for our customers. I know that Lizzie and Abby, as well as the rest of the team will be very grateful for your kind words. Steven Bond - Managing DirectorResidential Lettings

Hi Sarah Thank you for posting your recent review. It was great to read that Debby in our lettings department at Braintree was able to assist you with your recent issues, making the whole process stress free for you. I know she will very much appreciate your kind words. Steven Bond Managing Director - Residential Lettings

Hi NikkiMany thanks for providing your feedback. I was pleased to read that you have found the approach of our lettings team in Billericay both efficient and professional and that our ongoing management service has met your expectations. I know that Lauren and the rest of her team will be very grateful for your kind words and it is great that you would not hesitate in recommending us to others.Steven BondManaging Director - Residential Lettings

Hi PreciousThanks for taking the time to provide us with your feedback. I am so pleased that following your recent dealings with us your experience was very positive. We invest heavily in both training and development of our internal processes to ensure our clients' journey is as smooth and stress free as possible. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Mac,Thanks for providing your feedback. Sorry to hear that on this occasion you did not use Beresfords, but I am pleased that you found Karen helpful and genuine in her approach. It is good to know that you would use us in the future.Steven BondManaging Director - Residential Lettings

Hi LiamSo pleased that our team in Maldon managed to let your property very quickly and that throughout the process you have been impressed with the communication. We are all very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Hi Mr. Dobson,Thanks so much for your feedback. I am pleased the lettings team at Brentwood impressed you with their approach and demonstrated their extensive knowledge of the local lettings market. We are all very appreciative of your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Ben Thank you for your recent review. It was pleasing to read that you have been impressed with the service you have received from our lettings team and it is great to know that you wouldn't hesitate to use us again. We all very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Laurie'elle,Thanks so much for providing your feedback. I was pleased to read of your positive experience, having dealt with our lettings department in Chelmsford recently. We are all very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Hi AimeeWe appreciate you finding some time to provide your feedback and I am pleased that following your recent dealings with our lettings department at Brentwood, but in particular Eleanor she was responsive, proactive and remained in regular contact throughout the process. I know Eleanor will be very grateful for your kind words as we all are for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi EmilyI just wanted to respond personally to your recent feedback following your dealings with our lettings department in Chelmsford. I am so pleased that you had a positive experience and that the team responded promptly to any queries that you raised. We are all very grateful for your kind words and it is great that you would recommend us to others.Steven BondManaging Director - Residential Lettings

Hi Peter Thank you for posting your recent review. It's great that you have found our staff to be helpful and knowledgeable during your recent dealings with our Brentwood lettings department. I know the whole team will very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi MartynThanks for your recent feedback following Corrine's visit to your property. I am pleased that we could accommodate you at your preferred time and that her approach was both courteous and professional throughout her visit. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Hi Nicholas Thank you so much for providing us with your recent feedback. I was pleased to read that you have been consistently happy with the service you receive from Jazmin regarding inspections at your property. It is great to know you are provided with sufficient notice prior to her visit and that you find her to be professional throughout whilst attending your property. I know she will be very grateful for your kind words, as we all are for the 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Peter Thank you for providing us with your recent feedback. It was great to read that the inspection recently carried out at your property by Barbara from our Dunmow lettings office was thorough and that she provided you with a detailed report. I know she will be very grateful for your kind words, as we all are for the 5-star rating. Steven Bond Managing Director - Residential Lettings