Every review we hold for the Billericay office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am not sure how I start why I have given 5 out of 5 stars to those whom helped me on my journey to my new house. One of the major role was financial advisor who is Shannon Dooley. Although she is very young, impression I have is very very positive. She has proven out her experience more than enough and she is very capable. She works very professional and she has brilliant communication skills which was really helpful. I have had two mortgages needs to be simultaneously run in timely manner and requires good negotiations skills. I think she is very professional and trustworthy personal which I would 100% recommend for those who need a financial advisor... On the other hand, all Bairstow Eves people really helpful and they are friendly and have professional approach to all the matters. Having said that, before going to anywhere, just personally visit this great estate agent and meet those lovely people personally...
Ibrahim · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional standards by the letting agent Charlie. Had a very positive experience while on a recent viewing, he was very knowledgeable and answered all our questions about the surrounding area. Would 100% recommend
Connor · 13 April 2025
Agent replied · 19 June 2024
Thank you for sharing your positive experience with Charlie! We are delighted to hear that he provided you with professional service and valuable information during your viewing. Your recommendation means a lot to us. If you have any more questions, feel free to reach out.
★★★★★ 5/5
GoogleThank you to Jayme I had a really stressful time and she did everything she could to help and keep me calm.
Sandra · 31 May 2023
Agent replied · 30 July 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI contacted Bairstow Eves in Billericay after deciding to rent my house out and have been so impressed with the professional way they go about their business. From the first contact i had with Chris Beadle who very promptly came to see me and explained all the details of renting out to the friendly face of Emily Avery who within a day had people lined up to view my property. Emily's knowledge and hard work have enabled me to concentrate on packing my property up knowing that Emily is dealing with all the paperwork a godsend i must say!!
All the staff were so helpful and informative would certainly recommend!!
Helen · 1 August 2015
★★★★★ 5/5
GoogleSally and Kelsey was really helpful and got back to me very quickly haven’t had any problems since.
Luke · 24 July 2023
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLauren Saunders was absolutely amazing! From the start to the end, she went extra mile to ensure things went smoothly. Efficient customer service delivered promptly.PositiveResponsiveness, Quality, Professionalism, Value
Olufemi · 25 August 2022
Agent replied · 30 July 2023
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmily Avery is especially helpful and always responds to queries immediately. Emily has always gone the extra mile whenever I have dealt with her and her service has been second to none over the last few years. A pleasure to deal with.
Adam · 28 July 2019
Agent replied
Hi, Adam.
Thank you for taking the time to leave this review. It's great to hear that Emily has provided such a high level of service over the past few years and I'm sure she will continue to do so as well.
Kind regards, Chris
★★★★★ 5/5
GoogleGreat service from Tina, when our first buyers fell through which put our purchase at risk she produced new buyer within 3 days. She was always on the case with help and good advise.
Thanks Tina
Mike · 14 April 2021
Agent replied
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmily Avery is always friendly, helpful and efficient. I am sure some of my questions were silly, but she always welcomed me and never made me feel stupid. I live abroad so she took care of everything for me and kept me informed along the way. The place was let within a month. I have absolutely no complaints and I would recommend Emily and her team to anybody looking to let their home.
Carol · 28 July 2019
★★★★★ 5/5
GoogleEmily has been extremely helpful in getting me into my new flat! The whole process has been nice and straight forward and no query / task is a problem - The guys here seem really happy to help.
Would highly recommend!
Joe · 28 July 2019
Agent replied
Hi Joe
Thank you for taking the time to leave this review. I hope you are still enjoying living in the flat and I will make sure your comments are fed back to Emily as it sounds she has earned those 5 stars!
Kind regards, Chris
★★★★★ 5/5
GoogleLauren and the team have been managing a property for us. It was a difficult time personally when tenants changed. Lauren was supportive, calm, professional and helpful throughout and made the process manageable.PositiveResponsiveness, Professionalism
Su · 20 June 2021
Agent replied · 19 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSteve and the team at the Billericay branch made the process of selling our house incredibly easy and stress free. Would highly recommend!
Stuart · 2 December 2022
Agent replied · 30 July 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmily has been brilliant in finding and securing a tenant for me. With the stress of moving myself she made the process of letting much easier and set my mind at rest that someone was handling my best interests.
Kathryn · 28 July 2019
Agent replied
Hi, Kathryn
It's great to hear that Emily has taken the worry out of letting your property. From the other reviews it sounds like she is a model professional and fully deserves your praise.
Kind regards, Chris
★★★★★ 1/5
GoogleThis is a review for the property management department of Bairstow and Eves in Billericay. I am a landlord letting a property in Essex with Bairstow Eves Billericay under a full management contract. I am writing this while I have been listening to a telephone message for the last 45 minutes (!) thanking me for holding and informing me that I am currently in a queue and that my call will be answered shortly by a 'portfolio manager'. I have experienced very bad customer service before with Bairstow and Eves but then at least email were answered. Now emails are not answered either. Such poor quality customer service is truly worrying and this is how problem tenant/landlord relationships are created as tenants' phone calls and emails are not answered either or with a long delay. Stay clear and avoid at all cost!NegativeQuality, Value
Jonathan · 20 June 2021
Agent replied · 19 June 2024
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe have recently rented out a flat with the Billericay Branch and have received excellent service from Louise Stanley and the team. We would definitely recommend and would consider using them for any future properties we have.
James · 24 February 2020
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleTina at Billericay has been extremely helpful throughout my property search, she has kept in touch throughout and sent me details of suitable properties as soon as she could. Highly recommended!
Rebecca · 21 May 2021
Agent replied
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRented a property through these guys for the past 2 years.
Good, clear communication from both the Estate Agents and the Landlord. There was never any issues in getting hold of either.
Very professional, highly recommend.
GuitaristJayy · 31 July 2019
Agent replied
Hi Jayy
Thank you very much for this 5* review and recommendation! I am delighted to hear that there has been good communication during you renting with us!
Kind regards, Jake
★★★★★ 5/5
GoogleWe have been dealing with Emily Avery since showing an interest in a property Baistows Billericay were letting. Emily is nothing but friendly, welcoming along with professional. She has made it a pleasure dealing in the rental market and accommodated our every need. Emily always has the time for any query and turns it around amazilnly quickly. We would 100% recommend Emily to anyone looking to use Baistow eves Billericays functions.
Clare · 1 August 2015
★★★★★ 1/5
GoogleI would give 0 stars if I could. I have been absolutely appalled with the professionalism shown at this branch. They evidently pick and choose who they wish to like and treat nicely however, I was ready to move in ASAP and happy to put in an offer and Louise couldn't wait to get me off the phone. I cannot see why as me and my husband both earn more than 30X the monthly rent and we are ready to move in-all I did was have a couple of questions.
Louise managed to put me and my husband off the property completely simply by her astonishing attitude. Brilliant ambassador for Bairstow Eves.
Kiran · 30 July 2020
Agent replied
Good afternoon,
I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleLauren was very helpful we couldn’t have asked for a better service.
Pat · 31 May 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Bairstow Eves for selling our house so quickly. We chose Bairstows as Steve came across very well & very professional.
Thank you’ also to Jayme for sorting everything out for us! Thanks for helping us find temporary accommodation & a temporary home for our cats. We really appreciate it 😃
Would definitely recommend Bairstow Eves Billericay to family and friends.
Thanks guys!!!!
Lee & Ros
Lee · 30 July 2022
Agent replied
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had the best experience with bairstow eves Billericay branch! Specifically Lauren Saunders! She’s always at the end of the phone or email when I have any queries or need any help or advice.
I was struggling to find a rented property when the girls at the Billericay branch really helped me and my babies find my perfect home. So thank you to all especially lauren! Xx
Danielle · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Googlewe are very grateful for all the help Louise from Bairstow eves did for us. we would recommend this estate agents. thank you Louise for making the process easy for us :) x
Sam · 28 July 2019
Agent replied
Thank you Sam for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future.
Best wishes, Lucy.
★★★★★ 5/5
GoogleBeen a real pleasure to deal with, in particular Chris who showed us the property and Louise who carried out the admin and handover. Highly recommended.PositiveProfessionalism
Ricky · 20 June 2021
Agent replied · 19 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.