Trusted Agent profile Β· Billericay Β· Essex
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228 reviews across 1 platform
125 High Street, Billericay, Essex, CM12 9AH
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Billericay, Essex, at 125 High Street, is rated 4.8 out of 5 across 228 reviews on 1 platform, including 228 Google reviews rated 4.8.
Every review we hold for the Billericay office, from every platform, shown as written. First names only.
5/5
GoogleWe have been dealing with Emily Avery since showing an interest in a property Baistows Billericay were letting. Emily is nothing but friendly, welcoming along with professional. She has made it a pleasure dealing in the rental market and accommodated our every need. Emily always has the time for any query and turns it around amazilnly quickly. We would 100% recommend Emily to anyone looking to use Baistow eves Billericays functions.ο»Ώ
1/5
GoogleI would give 0 stars if I could. I have been absolutely appalled with the professionalism shown at this branch. They evidently pick and choose who they wish to like and treat nicely however, I was ready to move in ASAP and happy to put in an offer and Louise couldn't wait to get me off the phone. I cannot see why as me and my husband both earn more than 30X the monthly rent and we are ready to move in-all I did was have a couple of questions. Louise managed to put me and my husband off the property completely simply by her astonishing attitude. Brilliant ambassador for Bairstow Eves.
Good afternoon, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleLauren was very helpful we couldnβt have asked for a better service.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you to Bairstow Eves for selling our house so quickly. We chose Bairstows as Steve came across very well & very professional. Thank youβ also to Jayme for sorting everything out for us! Thanks for helping us find temporary accommodation & a temporary home for our cats. We really appreciate it π Would definitely recommend Bairstow Eves Billericay to family and friends. Thanks guys!!!! Lee & Ros
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleI have had the best experience with bairstow eves Billericay branch! Specifically Lauren Saunders! Sheβs always at the end of the phone or email when I have any queries or need any help or advice. I was struggling to find a rented property when the girls at the Billericay branch really helped me and my babies find my perfect home. So thank you to all especially lauren! Xx
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
Googlewe are very grateful for all the help Louise from Bairstow eves did for us. we would recommend this estate agents. thank you Louise for making the process easy for us :) x
Thank you Sam for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Best wishes, Lucy.
5/5
GoogleBeen a real pleasure to deal with, in particular Chris who showed us the property and Louise who carried out the admin and handover. Highly recommended.PositiveProfessionalism
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleThe lettings property maintenance dept do not answer emails, phone calls or deal with any issues with any urgency whatsoever! I had a leak coming from the bathroom dripping through downstairs into the dining room, it took them 6 weeks to get someone to repair! Now we are left with mushrooms growing out of the wall in the dining room awaiting for them to arrange someone to fix the damage caused by the leak! Since the day we entered the property we complained regarding electrics not working, over 3 months later still waiting for a response let alone a repair to be sorted...
Dear Hannah, i am sorry you have not received the service you were expecting. Please could you contact customercare@countrywide.co.uk with the property details and i can look into and address the issues for you accordingly.
5/5
GoogleI have recently been dealing with Lauren and Emily who have helped me and my partner get in to a new rented home of our own. They took us through every step in as much detail as possible (we are newbies to the rented market) and no question was too much. They have always been incredibly helpful, whether its an answer to a question or assistance in any issues which are experienced. They are fantastic to deal with and I would highly recommend Bairstow Eves to anyone looking to rent or buy a home.
Hi Charlotte Thank you for taking the time to leave this review. I am delighted to hear that Lauren and Emily have provided such an excellent level of customer service and thank you for the recommendation as well! Kind regards, Chris
5/5
GoogleI have worked with Bairstow Eves for many years both as a private landlord and as a tenant, and I cannot speak highly enough about the service I received from both Emily and Lauren at the Billericay office - they are always so helpful, and they adopt a very professional and friendly approach - which is so important when dealing with someone's home. If you are looking for a reputable agent, where high standards of customer care are important to you, you ought to look no further and give Emily and Lauren a call. Keep up the great work ladies! :)
Hi Karuna Thankyou very much for this review and the 5 stars! Great to hear Emily and Lauren provided you with such a personal service when dealing with your properties and I will make sure these kind words are passed on to them! Kind regards, Jake
5/5
GoogleBairstow Eves in Billericay have been managing a buy-to-let property for me for just over 1 year now. I have been extremely impressed with the service provided by my agent. She has been proactive in dealing with any issues arising with the tenant and property and, also very quick to respond and advise me regarding any questions I have. I am not particularly experienced with dealing with other agents but, talking to people who are, I think I did well to pick a good one. Very happy.
Hi Paul, thanks for taking the time to leave a great 5 star review. It's great to read that your experience with your buy to let property has been both positive and professional. Best Wishes, Tracey
5/5
GoogleAbsolutely bloody brilliant! We had seen a few other houses before the one with Bairstow eves, my credit rating isn't perfect so after being turned down with others I had given up hope. Then we met Lauren and Louise, who were amazing, they did everything they could to help us out. We moved in 3 weeks before Christmas and have loved every minute in our new house. If we ever need to move I'll definitely stay with these guys. I'd recommend them to anyone!xx
Thank you Becky for recognising Louise, Lauren and the Bairstow Eves team with your 5* review of the service you received and it is great to read that you would thoroughly recommend the team the anyone wishing to buy or sell. It is so nice to hear you are all settled in your new home. Best wishes, Lucy.
5/5
GoogleI don't usually write reviews but am looking for houses in the Billericay area and came across Tina FernΓ‘ndez at BEs. Delightful, attentive, professional and actually took some care with what I am looking to purchase with my family home. She explained a little about the area with me too and booked me into see a few properties also. Lovely lady and good rapport builder. Pleasure to deal with. Scott JayPositiveResponsiveness, Professionalism
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Viviane and the team, made the whole process for nice and straightforward as a first time buyer. would highly recommended.PositiveProfessionalism
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleEmily has been a massive help, everything has been very organised and the whole process has been nice and easy. I would highly recommend both Bairstow Eves Billericay and Emily! Many thanks
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleLauren was very helpfull and professional and went out of her way to meet our needs. Very pleased with our experience with bairstow eves. Katie
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleI have to first give Jess a 100000* rating, walking through the process with me and explaining how things are, as well as securing the property for me relatively quickly, something which was needed! I couldn't reccomend enough.
Hi Irshaad Nawaz, thank you for your kind words about Jess! We are delighted to hear that she provided you with excellent service and helped secure the property efficiently. Your recommendation means a lot to us. Thank you for choosing Bairstow Eves Billericay.
5/5
GoogleVery pleased with the service Charlie Ford provided during letting of our flat recently. Would be happy to use Bairstow Eves again for letting of my other properties. Raj Aurora
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI have used these guys for 5 of my property's and i have found them very easy to deal with and very helpful especially Chris and Louise.
Many thanks Barry for taking the time to leave this amazing 5* review. Best wishes, Lucy
5/5
GoogleThe team at Bairstow Eves are brilliant and very helpful, in particular Emily who is very pleasant and always has a smile on her face. She is very helpful and goes out of her way to make sure you are happy and things run smoothly. I would highly recommend the team at Bairstow Eves with their great customer service.
5/5
GoogleLauren was very helpful, and assisted in getting a rented home. Very friendly, professional and polite πPositiveResponsiveness, Quality, Professionalism
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would 110% recommend using Barstow Eves Billercicay, they went above and beyond for us to get the home of our dreams. They are very friendly and have a great team, if youβre looking for a home in Essex there is nowhere else to be. Ask for Kelsey or Sam. They was absolutely fantastic.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
4/5
GoogleLauren was very helpful and super quick at responding to any queries. Made the experience easy.PositiveResponsiveness
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLouise and Lauren are amazing!! My go-to for many years (especially Louise)!! Thank you ladies!
Thank you for your kind 5* review!
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