Every review we hold for the Billericay office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBairstow Eves in Billericay is absolutely amazing. Their team is professional and absolutely dedicated to getting you the sale you want and not, unfortunately like other companies, trying to convince you to sell cheaper just so they can get …
Thom · 13 April 2024
Agent replied · 25 March 2024
Thank you Thom for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Google"I absolutely recommend Bairstow Eves Billericay. They provided an exceptional experience in my search for a new home, with their highly professional and friendly service. I want to give a special shoutout to Charlie and Jess, who were …
Bertha · 13 April 2024
Agent replied · 25 March 2024
Many thanks for your fantastic 5* review and recommendation Bertha. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWonderful letting agency! Steve especially, found a tenant immediately, great communication and it support! Have always used this branch !
Denise · 23 May 2026
Agent replied · 23 August 2026
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleLouise is exemplary Professional and your team are superb in your dealings. From the Lady who attended my viewing to last day I collected my keys you guys have been superbly spot on in a special way. Thank you all. You made renting less stressful as you were with me all the way. Louise you are special.PositiveResponsiveness, Quality, Professionalism, Value
Abubakarr · 25 August 2022
Agent replied
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 1/5
GoogleAbysmal service for tennants. Still awaiting deposit to be returned 6+ weeks later. Beware of this estate agent. This estate agent do not care for tennants I was without heating and hot water for months, their excuse is the landlord opted to self maintain the property. They do not help, do not reply to emails. More alarming is I HAVE NOT YET RECEIVED my DEPOSIT funds out of dispute over 1 month later. I paid rent in full on time, left the property early on 25th May, 7th July I am STILL awaiting payment. I called 4 times over a week to get a reply which then received contradictory information on if the payment is made or not. I am owed £1,171 and so far told it is authorised and takes 5 days to clear. It's been 10 business days
Absolutely unacceptable. I paid 3 months in advance + deposit of £2048 + guarantor. Yet they cannot reciprocate returning funds in a timely manner.
Worst experience of renting.
Amy · 7 August 2024
Agent replied · 24 August 2024
Hi Amy, we are truly sorry to hear about your experience. Please contact review@countrywide.co.uk so we can address your concerns promptly. Thank you for bringing this to our attention. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently spoke to Emily at Bairstow regarding the potential letting of my current property as I look to move abroad, and she was able to provide a range of different options for the let, and advised on the pros and cons of the various tenancies. We are now moving forward with a short-term let and Emily has successfully secured some lovely tenants who I trust to look after my home until I return.
Jay · 28 July 2019
Agent replied
Hi, Jay.
Thanks for taking the time to leave this review. It's great to hear that Emily looked after you so well and provided the service that went above and beyond for you.
Kind regards, Chris
★★★★★ 5/5
GoogleWe moved into rented accommodation in September 22 and with the help of Lauren and Samantha, the move went very smoothly. Both were extremely helpful, patient, and friendly. We moved from overseas and everything about the move was very difficult except dealing with Lauren and Samantha. Very grateful still and for your continuous help.
Clare · 2 March 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service from Lauren and Kasey.
I was becoming extremely near to becoming homeless, I had been looking for a property for around a year and Bairstows were the only agents to put effort into finding me a place to live.
Friendly, helpful, knowledgeable and swift to act/respond. I would thoroughly recommend Bairstows to and landlord or tenant.
Clair · 3 October 2022
Agent replied · 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve been in my new let for nearly a month now and Emily at Bairstow has been great. This is my first time renting my own place and Emily has been great at explaining the various processes and sorting out my queries, even down to calling to check on how things were going after the first week and if there was anything I needed her to look into. Thanks for all your help!
Alice · 28 July 2019
Agent replied
Hi, Alice
Thank you for leaving the review and for the 5*s as well! It's great that agents like Emily take the time to look after you from start to finish and then after, I'm sure it must put your mind at ease.
Kind regards, Chris
★★★★★ 5/5
GoogleI've had a bad experience with Bairstow Eves when we looking to buy a house previously . So I'm always weary when I have any dealings with the company. I can honestly say I have changed my mind because of the professional courteous behaviour of a lovely lady called Sandy in this branch. I would highly recommend Sandy and also Naz if for all your dealings under one roof. Thank you
Ollie · 25 March 2020
Agent replied
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleWe mainly deal with Tina who is fantastic.
Anne-Marie · 23 July 2026
Agent replied · 23 August 2026
Thank you for your glowing 5* review. Thank you for your supportive words. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
GoogleThe whole team in particular for us, Jayme and Peter were friendly and helpful and were great in getting everything over the line. A pleasant and seamless buying experience all round. Would definitely recommend them.
Nicholas · 13 April 2024
Agent replied · 31 December 2023
Thank you for taking the time to share your experience and for your wonderful recommendation and review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI'm very very happy with the service that Emily has given us over the last couple of years or so. She's been very proactive and has offered useful advice on many occasions. I never have to chase for results. There were previously long standing teething problems with the service offered; but as soon as Emily got involved, these were all dealt with very quickly and efficiently. Thanks very much Emily.
James · 28 July 2019
Agent replied
Thank you James for your wonderful 5* review of Emily from our Bairstow Eves team in Billericay. I will make sure your kind words are forwarded on and I am glad to see that issues were resolved quickly by Emily when they arose.
Kind regards, Scott.
★★★★★ 5/5
GoogleBairstow Eves was superb with the purchase of my house through them. Tina was brilliant and provided excellent help with the purchase and advice, really did make the deal come together working for her customer but also assisting me with advice and help. Would certainly look to use them if we go to sell in the future and would recommend highly.PositiveResponsiveness, Quality, Professionalism
Tom · 20 June 2021
Agent replied · 19 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLauren was fantastic in helping me find a rental property. Her experience is second to none and I'm happy in my new home.
Sarah · 6 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Sarah! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleImpeccable service! Friendly, efficient and professional from start to finish. Lauren, Sam and the team took care of everything with a smile and made it so easy for us. If you're looking to rent or buy in the Billericay area then look no further than these ladies! Thanks again for everything, Steve and Francesca
Steve · 25 August 2022
Agent replied · 24 August 2024
Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat team, quick and responsive
Andy · 23 July 2026
Agent replied · 23 August 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleImpeccable service! Friendly, efficient and professional from start to finish. Lauren, Sam and the team took care of everything with a smile and made it so easy for us. If you're looking to rent or buy in the Billericay area then look no further than these ladies! Thanks again for everything, Steve and Francesca
S.E.G · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve recently moved into a property and was worried because this was the first time I had ever rented. The team at Bairstow Eves lettings were amazing!! Initially I met Chris at my viewing and then dealt with Lauren and Louise who made the process smooth and easy! I’d have no hesitation to rent a property through them again! :)PositiveResponsiveness, Professionalism
B · 20 June 2021
Agent replied · 19 June 2024
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleAfter searching for the perfect accommodation suited. Charlie Ford was the perfect help. Very reliable and efficient. When we eventually want to move on we would always preference to use Charlie.
Sophie · 13 April 2024
Agent replied · 31 December 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
Googlecouldn't shout out the team at Billericay enough! Katie, Eden and Beth helped me from start to finish. any question's or needs I had they was there and done a exceptional job. wouldn't use anyone else.
Steve · 18 October 2025
Agent replied · 16 January 2026
"Thank you for your kind words and for choosing our team at Billericay! We are dedicated to providing exceptional service and it means a lot to us that you were satisfied with our work. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat ! Charlie was a great help and easy to talk to, we had a few weeks before our move in date, he checked in with us weekly. …
Terina · 13 April 2024
Agent replied · 19 June 2024
Terina Gordon thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCharlie was so helpful from start to finish of me renting my first property. He always answered my queries quickly and was fabulous from the get go. Thanks Charlie!
Chloe · 13 April 2024
Agent replied · 19 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing customer service, Kelsey was so amazing at keeping us up to date and helping with any questions or problems we had! Great team to help her too! Our first time moving as a family! Thank you for all your help Kelsey. The Hannans
Heaven · 2 March 2023
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.