Every review we hold for the Billericay office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBairstow Eves Billericay sold my house recently and the service was great from
start to finish. Kept me up to date and answered any queries straight away.Would definitely recommend using them.
Vypabtw · 23 July 2026
Agent replied · 23 August 2026
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWhere do I start! Samantha and Lauren were absolutely amazing. I relocated from Australia to the UK so I was new to how everything worked here in the UK. But Samantha and Lauren were so helpful, really went above and beyond to make sure everything was sorted and I understood everything. Both ladies and the whole team at Bairstow Eves in Billericay were super friendly and on top of it! Thanks again for being such a big help! Can’t recommend enough!
Ebanie · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleWe have been using Bairstow for about 6 or 7 years to let out our properties. I'll admit that there were many times we've contemplated taking our business elsewhere, but then Lauren Saunders came on board and took over our account and changed everything. Lauren has been a breath of fresh air. She is quick, detailed oriented and clear in her communication, everything that was lacking in our initial point of contact. I would give Lauren 5 stars alone, but as we've had some rocky experiences in the past, I've given Bairstow on the whole 4 stars. Lauren, keep up the fantastic work! I really enjoy working with you.
Kristen · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have recently moved to Billericay from Kent. Right from the off Louise was helpful, attentive and supportive in all aspects. When we viewed the property she and Chris were on hand to answer questions and nothing was too much trouble.
Moving through the rental process can be time consuming, Louise, Loren and the team had us set and ready to move in in two weeks. It is always stressful, although I really could not recommend Bairstow Eves in Billericay enough.PositiveResponsiveness, Quality, Professionalism
Wendy · 20 June 2022
Agent replied · 19 June 2024
Thank you for taking the time to leave us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKeeley and her team are the best! They are a really lovely team and I will gladly give more than 5 stars!. They are very prompt, polite and helpful. I remember the day I called in panic regarding a leak in the kitchen ceiling and it was after work hours, they still gladly helped me. I very much appreciate them and I remain very grateful indeed. Bairstow Eves is very lucky to have Keeley and her team.
Abi · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service and support of Lauren Saunders during my recent change of tenant was exceptional. As I do not live locally to my rental property, Lauren constantly kept me updated on work being undertaken at the property and progress of on-boarding the new tenants. She negotiated costs with decorators and contractors, visiting the property to advise on what work needed to be done. Lauren is professional and trustworthy, it was a pleasure working with her.
TRACY · 3 September 2022
Agent replied · 30 July 2023
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleTina Fernandez recently dealt with the sale of our house. She did a fantastic job and was a pleasure to deal with throughout. When we hit a few natural bumps, she actioned my instructions immediately to keep progress moving. Happy to recommend. Thanks Tina, Jayme and the team.
Louis · 8 July 2024
Agent replied · 19 June 2024
Thanks Louis for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can’t recommend Bairstow Eves Billericay highly enough. My father is 84 and after the loss of my mother he had to downsize and sell our family home of 40 years. The team were exceptionally patient with him and spent above and beyond the time often given by estate agents. Thank you to Jayme who was not only professional but human and kind throughout the process. Outstanding!
Sarah · 1 May 2023
Agent replied · 30 July 2023
Thank you Sarah for such wonderful comments about Jayme and our local team! Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleIn a time where you have companies like Purple Bricks, it was a breath of fresh air to use Bairstow Eves and their team at Billericay. With a complicated chain, you start to really value having a really top notch estate agent behind you, helping you push your purchase through. Whereas other people in our chain didn't have this luxury due to use Purplebricks, they had to do everything themselves and in truth it lead to a mega long time to exchange and complete! Jayme was unreal, she was on the case every day for me, and the house sold within four days. Any problems we had, she was always at the end of the phone. Would highly recommend from start to finish.PositiveResponsiveness, Quality, Professionalism, Value
Charlie · 25 August 2021
Agent replied
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAs a renter, my experience of Bairstow Eves Billericay branch was very disappointing and frustrating.
They are very friendly and chatty but fail to get the job done and action items …
Luke · 23 May 2026
Agent replied · 23 August 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAn amazing service from start to end. Louise always kept us updated with everything from the viewing till we moved in. The key part was it was my first move with my partner and every question I had regarding bills or even the property was replied to within a hour or so. One thing I loved was whenever I called in, I was dealt with immediately - being an ex estate agent customer service was key and I felt Louise and the team went above and beyond so we were set up well for our move!
Yazad · 23 June 2021
Agent replied
Many thanks for the marvellous 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMoving is stressful! There is no escaping that fact but Baistow Eves supported and helped us throughout the whole process, communication is fantastic, they get stuff done no empty promises! We had Jayme to guide us through post sale, she is amazing! I was particularly impressed by the way the staff work together to make sure we are guided so even when Jayme was off someone stepped in and kept us informed!
Thank you to Jayme and Steve in particular but the whole branch too.
I would also recommend the conveyancing team they use, the online portal is amazing and the solicitor is on the ball!
Jane · 23 June 2021
Agent replied
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe couldn't be more pleased we chose Bairstow Eves for the sale of our property. Viviane went above and beyond every step of the process and dealt with any issues that arose efficiently, without any hesitation. She was really knowledgeable and helpful, it really made the whole process so much easier. We also had communication with Tina and Steve, who were just as wonderful and friendly! Would highly recommend and can't thank them all enough, as we also found our dream home with them too.
Jen · 9 June 2021
Agent replied
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust rented a property through Bairstoweves. Whole process was simple and lovely. Sharna was amazing from the beginning and made the whole renting process easy and simple.
Rajmohan · 4 April 2025
Agent replied · 3 June 2025
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were fortunate enough to have Bairstow Eves as the agent above us in what was a total nightmare chain. I can honestly say, if it wasn't for Jayme constantly chasing every agent, solicitor and vendor/buyer in the chain, we would never have exchanged, let alone completed. Jayme and the team did more to help us than our own agents did time and time again. When it comes time to sell, there's only one call we'll be making!PositiveResponsiveness, Professionalism
Chris · 20 June 2021
Agent replied · 19 June 2024
Thank you for your wonderful 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were fortunate enough to have Bairstow Eves as the agent above us in what was a total nightmare chain. I can honestly say, if it wasn't for Jayme constantly chasing every agent, solicitor and vendor/buyer in the chain, we would never have exchanged, let alone completed. Jayme and the team did more to help us than our own agents did time and time again. When it comes time to sell, there's only one call we'll be making!
Chris · 9 May 2021
Agent replied
Thank you for your wonderful 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleUsed Bairstowe Eves to rent a property. They always called when they said they would, kept us up to date and were polite and friendly. Charlie did our viewings and was always friendly and professional. Made the process easy for us. Thanks Charlie!
Shelly · 8 July 2024
Agent replied · 24 August 2024
Thank you for your glowing 5* review Shelly. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks Sharna for guiding us through to secure the property we were after.
Sharna was really helpful and made the entitre moving process memorable!!
GOKUL · 3 April 2025
Agent replied · 4 May 2025
We are thrilled to hear that Sharna provided you with exceptional service and made your moving process smooth and memorable. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe moved in about a month ago and after a very bad experience with estate agents I think its safe to say Louise and her team have changed our minds entirely. They are always quick to reply, we had an issue with a plug socket that was sorted almost immediately with the landlords themselves coming to have a look the same day. Could not recommend them more for tenents, you really feel like you're in safe hands and they actually care about your wellbeing in the property and not just getting the rent money.
Ande · 30 July 2020
Agent replied · 30 July 2023
Thank you for taking the time to leave us your kind comments about our local team and awarding the team 5*'s! Kind regards, Scott
★★★★★ 5/5
GoogleI moved into a new house about two months ago. Louise was very helpful, professional and went above and beyond for us. When we were waiting for our references to be checked it was taking a long time but Louise was very reassuring when I was in a panic.
When we finally got the keys to the home, Louise shared in our joy which was very refreshing to see. I'm delighted with the service from Bairstow eves. Louise was like a breath of fresh air.
Charlene · 30 July 2020
Agent replied
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.
★★★★★ 5/5
GoogleWe moved in about a month ago and after a very bad experience with estate agents I think its safe to say Louise and her team have changed our minds entirely. They are always quick to reply, we had an issue with a plug socket that was sorted almost immediately with the landlords themselves coming to have a look the same day. Could not recommend them more for tenents, you really feel like you're in safe hands and they actually care about your wellbeing in the property and not just getting the rent money.
Andrew · 15 December 2019
Agent replied
Thank you for taking the time to leave us your kind comments about our local team and awarding the team 5*'s! Kind regards, Scott
★★★★★ 5/5
GoogleAfter considering a umber of agents I chose Steve Harris, the manager at the Billericay office. Unfortunately, my late mother's property was added just before lockdown. However, Steve and his team at the Billericay office still managed to provide an exceptional level of service, and the property was offered for sale and quickly sold at a realistic and sensible price to a first time buyer, as I requested. Thank you to Steve and all the Billericay team
Peter · 29 August 2020
Agent replied
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleBairstow Eves Billericay handled our sale at the end of 2020. We found Steve, Viviane and the team to be professional, proactive and communicative, and within 36 hours of going "live" on Rightmove, we had a buyer, and the sale completed in mid January! All in all a very good experience, especially in view of the way the pandemic has affected everyone in business. I can certainly recommend this estate agent!
Clarissa · 30 July 2021
Agent replied · 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFriendly efficient and amazingly patient with two people who needed guidance in a stressful time thank you Keeley Poore for all your help
Roger · 29 January 2025
Agent replied · 3 June 2025
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Roger. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.